Helpdesk manager jobs

 ...you ready to power positive change?      Job Summary     As we continue to grow, we are looking for a world-class  Global Helpdesk Manager based in Hyderabad, India and reporting to the Global Desktop Support Manager . In an industry that is reshaping the world’s... 

 ...industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of a Management Trainee, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to... 

 ...Management Trainee - AP Helpdesk - CPG049872 Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire... 

 ...Management Trainee - Helpdesk - CPG049568 With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work... 

 ...you build your own intellectual firepower. Welcome to the relentless pursuit of better. Inviting applications for the role of a Management Trainee, Accounts Payable We are looking for someone who can coordinate the Accounts Payable function. Also, assist associates to... 

 ...love from top to bottom – we give you the tools you need to succeed and the autonomy to reach your goals. We are seeking a ETI Helpdesk Manager for our Mumbai office. We are looking someone who thrives in a growing environment and providing clients with exceptional... 

 ...Debit balances . Ensure quality of AP processes, handling of all not compliant and not standard processes within the country . Manage multiple partners including both internal and external . As a team leader, you will also supervise and guide your team in daily activities... 

 ...policies, capabilities, limitations, etc. Provides quick response to ensure maximum uptime of all users. Role Responsibilities Manages customer interactions & records reported issues in the ITSM Identifies issues, apply fixes and investigate root causes using internal... 

 ...any lapses/ observations to the relevant team. Conducting timely Customer Feedback Surveys and sharing the reports with the client/management. Responding to emergency situations (as per JLL policies) and contact the proper authorities when needed Being familiar with... 

 ...Job Description “Executive Helpdesk  Services ” What this job involves: POSITION GOALS To Assist & Soft Services in accordance...  ...to meet all key performance indicators as set out in the Management Contract.   ~ Managing Board Line Calls (Internal & External)... 

 ...COTS applications Working knowledge of MS Office suite & Skype for business Fair understanding of ITIL practices in Incident Management, Request Management & Problem Management. Detailed roles and responsibilities: Associate is responsible to perform diagnostics... 

 ...professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a 'Helpdesk Associate' to join our team in 'Bangalore'. Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be... 

Support for PC client issues eg desktop/laptop hardware, software, OS, printers, etc Provide information on IT processes, general how-to queries and known outages When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review...

Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers. Provides daily and weekly performance on other key...

 ...thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Bangalore, Karnātaka...  ..., industry and digital solutions, applications development and management, managed edge-to-cloud infrastructure services, BPO, systems integration... 

-Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level...

 ...specific invoices as per the requirement . Understanding of Helpdesk operations would be an added advantage Qualifications Minimum...  ...of Source to Pay process is a plus . Excellent time management and planning skills . Attention to detail, good analytical and... 

 ...Ensuring end-to-end transport coverage Reporting to the Transport manager, you’ll provide efficient and cost effective transport service...  ...need of pick up. You’ll also help maintain a 24/7 transport helpdesk, which will provide call logging services and handle queries and... 

 ...Grade 4 Helpdesk Specialist L1 Requirements: ~ Experience in help desk/call support etiquettes. ~ Strong problem solving, priority...  ...of Microsoft Exchange (Distribution Group, DNS Record, License management, Mail Flow Rules, Email Forwarding, Mailbox Conversions)... 

 ...comprehensive and truly configurable solution, from property-level management and accounting to the most complex, long-range financial...  ...within SLA timescales. Log and track support tickets in the helpdesk ticketing system, ensuring accurate documentation and timely resolution...