Helpdesk analyst jobs Near me

 ...printers, etc Provide information on IT processes, general how-to queries and known outages When a problem is reported, the Help Desk Analyst must analyse the symptoms, determine the root cause, review Knowledge Base instructions, provide resolution and document the relevant... 

Monitors inbound/outbound traffic and ensures efficient distribution based on staff availability. Provides hourly, daily, and weekly service level and performance reporting (including queue statistics) for call centers. Provides daily and weekly performance on other key...

 ...Partners and HR professionals throughout the enterprise. The WFA Analyst main tasks/ responsibilities include, but are not limited to:...  ...service is not provided by HRSSC (The HR Ops, Managers, Payroll helpdesk, etc.). Creation of Employment certification letters for HR... 

You process requests from our customer s platform administrators or their partners who wish to adapt and configure their solution from the user interface, using all configuration tools available in the platform You work with international customers mostly from the APAC zone...

JD for EUS Team Leader:   Manage Team of Technical Support L1/L2 Desktop and N/W support Resources. Create and Execute SLA for responses Benchmark and Achieve Customer Satisfaction Conduct Training on regular basis to keep team up-to-date with newer technology ...

We are looking for someone with strong technical skills who can provide efficient and reliable IT services both remotely and onsite when our colleague needed. The candidate shall have experience working with various technologies such as Windows Server, Active Directory, Exchange...

~ Provide local support for the Sprinklr Bangalore office and Global support for all Sprinklr users. Tracking documenting of all support activities Supporting primarily macOS, some Windows, and all common office software and applications such as Microsoft, Adobe and...

 ...problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure... 

 ...well as our remote workers via our ticketing system. Pride Support analysts will respond to user inquiries, diagnose, troubleshoot technical...  ...within SLA timescales. Log and track support tickets in the helpdesk ticketing system, ensuring accurate documentation and timely... 

 ...thinking organization, apply now. We are currently seeking a Helpdesk Senior Representative to join our team in Bangalore, Karnātaka (...  ..., isolation, resolution, and follow-up steps. typically, the Analyst level participates in a supportive role by acting as a liaison between... 

Senior Service Desk Associate - English Competitive Salary & Benefits Role Overview The Service Desk Associate advises and assists users over the phone/chat/email in solving problems related to hardware, software, networks, and peripherals using available technology...

 ...problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. -typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure... 

 ...professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks a 'Helpdesk Associate' to join our team in 'Bangalore'. Requirements: Helpdesk Associate at Grade-4 position in Service Desk Must be... 

 ...Role - HR Helpdesk Exp - 5-10 Years Location - Bangalore JD -  Acute analytical abilities to categorize and prioritize requests effectively under varying degrees of urgency and complexity.  A sound understanding of HR processes, systems, and standard operating... 

 ...Are you ready to power positive change?    Job Summary     As we continue to grow, we are looking for a world-class  Associate Helpdesk Engineer based in Hyderabad, India and reporting to the Global Helpdesk Manager . In an industry that is reshaping the world’s energy... 

 ...the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.   NTT DATA, Inc. currently seeks an “Helpdesk Senior Associate” to join our team in “NOIDA”... 

 ...Grade 4 Helpdesk Specialist L1 Requirements: ~ Experience in help desk/call support etiquettes. ~ Strong problem solving, priority setting, and collaboration skills. ~ Attention to detail. ~ Adaptability to changing work environment and technologies. ~ Excellent... 

 ...organization's innovation and entrepreneurial efforts, and seamless operations. Job Summary We are seeking a skilled and customer-focused Helpdesk system administrator to join our GCS IT team. The ideal candidate should possess a strong technical background, excellent... 

 ...Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Senior Associate at Grade-5 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good... 

Job Role: Spanish IT help Desk/ Spanish Service Desk Exp Level: 2+Years Work Location: Bangalore Work Mode: Work from office from day one If interested, please share your resume to ****@*****.*** with below details along with resume. Total ...