Average salary: Rs426,934 /yearly
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- ...Service Desk French / Spanish Job Summary The Level 1 Technical Service Desk Agent serves as the first point of contact for users seeking technical assistance in a 24/7 support environment. This role is critical to maintaining system availability, resolving end-user issues...SuggestedShift workNight shift
Wissen Infotech
Bangalore1 day ago - ...Associate's or bachelor's degree in computer science, information systems, or similar. At least 3 years' experience in end-user support role. Strong understanding of various IT-Infrastructure systems like Virtual machines,Laptop networks,, etc. Strong understanding...SuggestedFor contractorsWork at officeRemote jobRotating shift
ITC Infotech
Pune29 days ago - ...Position Overview The Help Desk Support Specialist will provide first-level IT support with a focus on international voice support. The role involves troubleshooting technical issues, handling escalations, and ensuring seamless communication with global customers. The position...SuggestedWork at officeShift work
eJAmerica
Bangalore1 day ago - ...Job Summary The Service Desk Analyst 2 will model the Netrio mission, vision, and values... ...knowledge for our clients to better help to serve each of them when the need arises... ...via phone, and email. Provide initial support for all calls and tickets received. If the...SuggestedHybrid workWork at office
Netrio
Pune1 day ago - ...seeking a dedicated and customer-focused Service Desk Analyst to join our team in Bengaluru, India. As a crucial member of our IT support team, you will be the first point of contact... ...—because we know that inclusive teams help us deliver smarter, more innovative solutions...SuggestedFull timeShift work
Rs 4 - 9 lakhs p.a.
...Service Desk Analysts are on the frontline of customer support. They are focused on helping to resolve functional and technical issues end users encounter, or connecting those users with more intensive IT support, when needed. Work efficiently with Tier II teams on required...SuggestedRemote jobShift workConverge Electronics
Bangalorea month ago- ...Move, Add, Change) procedures for all managed customers, follow documented processes. Escalating any potential problems and client support issues to vendors as per SLA contracts. Analyzing customer environments and preparing Quaterly Business Review reports, providing...SuggestedLocal areaShift workNight shiftRotating shiftWeekend work
World Wide Technology
India1 day ago - Job description: Project Role : Service Desk Agent Project Role Description: Understand and capture customers issues, document... ...documentation Responsibilities: Should be handling Call / Chat / Email Support to end users Identifies issues create Service Request or...SuggestedImmediate start
Fujitsu
Chennai1 day ago - ...Exp- 2yrs - 5yrs Language: Proficient in English & (Read + Write + Speak) Job Title: L1 and L2 Support Engineer Job Description: We are seeking an experienced and dedicated L1 and L2 Support Engineer to join our team. This role involves providing high-quality technical...SuggestedRemote jobFlexible hours
NCS Group
Punea month ago - ...solutions. We're a team of innovators using AI at the core to help legal departments become faster, smarter, and more strategic. As... ...modernize how legal teams operate, we'd love to meet you. Support Analyst (Shift Timing: 6:30 PM to 3:30 AM IST) Position Summary...SuggestedContract workImmediate startFlexible hoursShift work
Onit
Pune1 day ago - Service Desk Technical Analyst Position Description Job Title: Service Desk Technical... ...Technical Analyst with 1–3 years of IT support experience to provide technical assistance... ...–3 years of experience in a Service Desk, Help Desk, or Technical Support role. . Basic...SuggestedFull timeWork at officeShift work
- ...TCS Is Hiring for Service Desk – Agent ROLE: Service Desk – Agent Location: Chennai, Mumbai Experience Range: 3-6 Yrs(Relevant... ...by email/chat or over the phone · Should be flexible for voice support · Ability to understand customer issue and route to appropriate...SuggestedFlexible hoursShift workNight shiftWeekend work
Tata Consultancy Service
Chennai29 days ago Rs 4 - 10 lakhs p.a.
...Job Summary: The Service Desk Analyst is the first point of contact for end users seeking technical assistance. This role is responsible for providing prompt support, troubleshooting issues, and ensuring incidents and service requests are resolved efficiently to minimize disruption...SuggestedTeamware Solutions
Secunderabad29 days ago- ...excited to join our journey, please review the job description below: We are seeking detail-oriented and experienced IT Helpdesk Support to join our IT team. As an IT Helpdesk Support , you will be responsible for managing incoming support requests, providing first-level...SuggestedWork at officeRemote jobShift work
EXO Edge
Nagar1 day ago - ...Exempt Technical Services Reports To Director of Service Desk Job Summary The Service Desk Analyst 1 position will model... ...customer satisfaction. Reactive ticket work focus of triaging support calls/emails/alerts, first call resolution on level 0 and level 1...SuggestedHybrid workRemote job
Netrio
Pune1 day ago - ...Key Responsibilities: Incident Management: Provide first-line support for IT issues reported by users, including troubleshooting hardware... ...: Experience: 1-4 years of experience in a service desk or IT support role. Technical Knowledge: Basic understanding of...Remote jobShift workNight shift
Itc Infotech India
Mumbai1 day ago - ...locations across 6 continents. Primary Purpose Of Position The Service Desk Analysts are the first point of contact for staff seeking technical assistance for technology issues relating to company supported computer applications and platforms. They serve as members of the...Full timeRemote job
Stantec
Pune1 day ago - ...Service Level Agreements (SLAs). This role acts as the central coordination point between customers, field technicians, and internal support teams to ensure timely service delivery and high customer satisfaction. Key Responsibilities Technician Dispatch &...
advait techserve
Pune1 day ago - ...Job Description: Work with our Service Desk, Documentation, Remote Monitoring/Management, and all other system software to accept and... ...solving process Direct unresolved issues to the next level of support personnel Provide accurate information on IT products or...Remote job
HCL TechBee
Bangalore1 day ago - Service Desk Analyst Start Date Starts Immediately... ...: Strong experience in international voice-based Service Desk support Proficiency in ServiceNow or similar ITSM tools Strong troubleshooting...Work at officeImmediate startNight shiftDay shift
- Service Desk Analyst Start Date Starts Immediately... ...Key Responsibilities: Provide Level 1 remote desktop support via phone, email, and chat for hardware, software, and network issues...Immediate startShift work
- ...daily journeys, and defense capabilities to help promote mission success and safety for... ...Cubic.com. Job Details: The Service Desk Controller is responsible for coordinating... ...requests to the appropriate 2nd and 3rd level support teams Receive and respond to incoming...Contract work
Cubic Corporation
Secunderabad5 days ago - ...Engineers and Architects have the proper skills and experiences to support Managed Services customers. Manage escalation bridges for... ...your peer Customer Service Managers, Engineers, Architects, Service Desk Representatives, as well as customer executives and supporting team...Shift work
World Wide Technology
India1 day ago - Service Desk Analyst Start Date... ...(on-site) For 35 years, WWT has been helping the worlds biggest brands dream big and build... ...dont just sell hardwarewe design, build, and support everything our customers need to succeed....Full timeWork at officeImmediate start
- ...About the Company TitleService Desk Analyst ( Location: Hyderabad) About the Role The Level 1 Engineer will serve... ...all incidents and ensure timely resolution. Provide SOP based support on end user devices. Work with L2 support teams. Ticket triaging...Work at officeRemote job
Sonata Software
Secunderabad7 days ago - ...OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by... ...navigation around application features, menus, and functional queries. Support will be provided by clearly communicating solutions in a user-...
TransPerfect
Chennai1 day ago - ...a skilled specialist to deliver first and second line technical support for mobile device management (MDM) environments in a 24x7 operational... ...to continuous improvement initiatives. Troubleshoot help desk and end‑user queries, providing timely resolution and escalating...Local area
Vois
Pune2 days ago Rs 2 - 6 lakhs p.a.
...quality Track and optimize IT asset lifecycle and procurement activities Maintain updated knowledge base and self-help articles for internal users Support audio-video, conferencing tools, and endpoint systems across the organization Role Responsibilities: Monitor...Fleet Management
Gurgaona month ago- ...We are seeking a proactive and customer-focused Service Desk IT Technical Support professional to join our team. The successful candidate will be responsible... ...base for future reference. Provide end-users with self-help guides and FAQs to resolve common issues independently. ~...
HCL TechBee
Chennai1 day ago Rs 40 - 60 lakhs p.a.
...whatsapp (***) ***-**** Key Responsibilities: �� Technical Support: Provide first-line support for IT-related issues via phone,... ...TCP/IP). �� Remote Support: Use tools like TeamViewer, Any Desk, or Microsoft Remote Desktop to assist remote employees. ��...Immediate startRemote jobVijay Sabarwal (Proprietorship of Advance Immigration Soluti...
Australiaa month ago
