...POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies...
...Respond to customer queries by resolving issues in a timely and efficient manner to ensure customer satisfaction.
Ensure to attend to guest complaints, requests or inquiries regarding the food and services.
Establish and maintain seamless co-ordination & co-operation...
...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette...
...POSITION SUMMARY
Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate...
Review arrival lists to welcome guests Attend to special guests (e.g. VIPs) and answer their inquiries
Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
Provide information about amenities, area and venues and promote services...
Passenger service Associate and guest Relationship Executive Required
Assisting passengers with the check-in process, either at airport counters or through self-service kiosks, and ensuring that passengers are properly checked in for their flights, baggage is tagged correctly...
...Supervisory Experience: No supervisory experience.
License or Certification: None
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they can be the best version of themselves...
...communications channels.
Developing content for blogs, articles, metadata, product descriptions, social media, website landing pages and guest blogging topic Ideas.
Research and Develop content for Q&A websites such as Quora, Trip Advisor, etc
Creating compelling...
...amazing and deliver the best service. We are looking for someone who can multi-task throughout the day. Your main role will be to greet guests, build column our schedule and handle guest bookings.
We are on the hunt for an outstanding receptionist who has customer service...
...gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you're happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand's namesake and...
...Accor
Job Description
Bartender
Consistently offer professional, friendly, and engaging service
Assist guests regarding all food and beverage menu items in an informative and helpful way
Mix drinks and control the beverage stock as per guidelines
Have full...
Accor Hotels
Kolkatta
1 day ago
...POSITION SUMMARY
Contact appropriate individual or department (e.g., Sales, Data Administration, Accounting) as necessary to resolve guest calls, requests, or problems. Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott,...
...Full-Time
Located Remotely?
N
Relocation?
N
Position Type
Non-Management POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining...
...Description
Primary Responsibilities
• Responsible for the smooth functioning and for the satisfactory rooming and welfare of all guests.
• Responsible for Reception, Concierge operations, Hospitality and Cashier.
• Liaise with different departments for smooth and...
...promotional activities of Brainware University. You will also be responsible for liaising with each department as well as our students and guests. You must be presentable and have very good communication skills (both English and Bengali).
Eligibility :
~2-5 years of...
...Job Description
To be able to give full fitness services to both in house guests and local guests, to achieve maximum productivity and efficiency as required by the hotel
Ensure that all equipment is properly maintained and in excellent working order at all times....
...standards.
• Provides excellent customer service consistent with the daily service basics of the company.
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
Marriott International is an...
...We are more than 230,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our integrated ecosystem of leading brands...
...standards.
. Provides excellent customer service consistent with the daily service basics of the company.
. Sets a positive example for guest relations.
. Interacts with guests to obtain feedback on product quality and service levels.
At Westin, we are committed to...
...implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and...
...POSITION SUMMARY
Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including cleaning and lubrication. Visually inspect tools...
...Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Respond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining...
...report to ensure rooms revenue control, approve discounts and rebates
Communicate with Front Office Manager on all matters regarding guest services & hotel operations
Ensure documentation of all guest related issues using the logbook
Sign media and supervise shift...
...develop an operational strategy that is aligned with the brand's business strategy and leads its execution.
. Reviews comment cards, guest satisfaction results and other data to identify areas of improvement.
. Evaluates if discipline teams are meeting service needs and...
...winning resort experiences in the Maldives, the company looks at delivering on the values of Anticipating, Crafting, and Elevating the guest journey at the distinctive new properties coming up in India.
OZEN MANSION KOLKATA!
Opening in Q2 2024 | 235 lavish rooms &...
...Primary Responsibilities
Operation
Attend daily briefings and takes on daily assigned tasks
Understand the difference in guest levels (VIPs) and Room Categories
Clean and maintain areas of responsibility according to standards and procedures
Replenish guest...
...level of fitness to develop personalized exercise programs and provide fitness counseling. Promote a fun and relaxing atmosphere for guests. Observe activity in the recreational facility and respond appropriately/in accordance with local operating procedure in the event of...
...POSITION SUMMARY
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms....
...actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
. Sets a positive example for guest relations.
. Interacts with guests to obtain feedback on product quality and service levels.
. Responds to and handles guest...
...clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language, and answer telephones using appropriate etiquette...