Average salary: Rs347,860 /yearly
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...Manager - Guest Services
Role Requirements:
Prev Work Exp: Hospitality/ Luxury Brand
Experience: 6-8 yrs
Location: New Delhi
Job Type: On-site
Who are we looking for
Demonstrated experience in luxury 5-star hotels such as Four Seasons Hotel, Ritz Carlton...
...Role Description
This is a full-time on-site role for a Guest Service Representative at RankBloc Services in New Delhi. The Guest Service... ...excellent customer service, handling inquiries and resolving issues, managing guest reservations and check-ins, and ensuring a positive guest...
...external and internal customer in a professional manner.
To service the guest rooms which are either occupied, check out and to carry out... ...relations with fellow colleagues and respect supervisors and management.
Provide other duties and services as assigned by the Housekeeping...
...responsible to provide an excellent and consistent level of service to your customers.
The Guest Service Officer is responsible to contribute to the... ...running of the Front Office department
Qualifications
Degree / Diploma / qualification in Hospitality or Tourism Management
...prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to... ...according to company standards anticipate and address guests' service needs thank guests with genuine appreciation. Ensure...
...Prepare food and beverages for service to guests and present food according to established health and presentation standards
Monitor guest... ...when alcohol service to the guest should cease; notify management of incidents involving excessive alcohol consumption or impaired...
...meeting and greeting visitors, dealing with guests' queries and complaints, and booking... ....
Maintain high standards of customer services at the Reception desk so that customers'... ...should be brought to the attention of the Management.
Key Responsibilities:
People Management...
Rs 16000 - Rs 28000 per month
...Guest Service Associates Position: Guest Service Associate (Male / Female)
Roles and Responsibilities :
Provide excellent customer... ...understanding of menu items and make recommendations to guests.
Manage cash transactions and operate the point-of-sale (POS) system...
...laundary.
Understand the difference in guest levels (VIPs) and Room Categories... ...allocated section accurately
Carry out valet services when required (e.g. delivery of linen, processing... ..., meetings and trainings as assigned by management
Maintain a high standard of personal...
...POSITION SUMMARY
Greet and escort guests to rooms. Open doors and assist guests/visitors... .... Inform guests of property amenities, services, and hours of operation, and local areas... ...injuries, and unsafe work conditions to manager. Maintain awareness of undesirable persons...
...JOB SUMMARY
Serves as the property Manager on Duty and oversees all property operations, ensuring that the highest levels of hospitality and service are provided. Represents property management in resolving any guest related situation. Manages the flow of questions and...
...JOB SUMMARY
Supports all property operations, ensuring that the highest levels of hospitality and service are provided. Manages the flow of questions and directs guests within the lobby. Supports the tracking and resolution of service issues.
CANDIDATE PROFILE...
...A Guest Relations Manager manages the needs of VIP and long-stay Guests and informs other Team Members of VIP/long-stay Guest needs in order to... ...customer complaints
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive...
...on-site role located in New Delhi for a Guest Relations Executive. The Guest Relations... ...Guest Relations, Communication, Customer Service, Sales, and Receptionist Duties. The Guest... ...-solving skills
Bachelor's degree in Hospitality Management or related fields is a plus...
...BRIDGEXCEL INNOVATION PVT LTD !
We have urgent job opening for ' GUEST RELATIONSHIP MANAGER '.
Company: 5* Property Hotel.
Location: Aerocity,... ...primary point of contact for guests, providing personalized service, addressing inquiries and concerns, and fostering positive...
...changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify... ...document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize...
...Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!
Our first... ...for our guests.
As Guest Relations Manager, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst...
...information is well received by team members
Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met... ...Office Manager on all matters regarding guest services & hotel operations
Ensure documentation...
...Summary
Customer Service
Delivers the brand promise and provide exceptional guest service at all times.
Provides excellent service to internal customers as... ...relevant degree or diploma in Hospitality or Tourism management.
Excellent problem solving and interpersonal...
...Serve food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate... ...accidents, injuries, and unsafe work conditions to manager and complete safety training and certifications. Ensure...