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...testing and use cases, key learnings. Interface with customer for understanding requirements and POC/product presentation. Work with Product team to qualify the proposition and product definition, product collateral like Business case, Pricing Base catalog & Calculator. Work with...
...customer satisfaction (ACSAT) (4.) To ensure that all responsibilities and project deliverables are completed within SLAs through effective team management and monthly reviews (5.) To ensure generation of an account level EE and EN revenue (6.) To ensure absorption of freshers as...
...Job Description (Posting).
Responsibilities :
Work closely with project sponsor, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new initiatives.
Manage program and project...
...Service Excellence Manager Job Category:Service ExcellenceDepartment/Group:Customer Experience Expertise Best Practices and... ...drives improvements in collaboration with the operational delivery teams to improve our service level attainment and other supporting measures...
..., DB cloning
Managing SOP build and knowledge document for the team
Deliver technical sessions to the team to boost their technical... ...subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. (2.) Meet all agreed-upon...
...Active stakeholder and driver in underlying operations process and infrastructure, to direct continuous improvements across the supporting teams to meet existing customer contract/statement of work, Service Level Agreements (SLAs), and Operating Level Agreements (OLAs) and...
...current Mentor and share technical knowledge with service management team Less weightage skills EUC Automation BOT Solution lead, EUC... ...coordination for Automation tool and Infrastructure provisioning Manage group of Developers and ensure team KPI s and self KPI s are driven...
...network security solutions Explore new solutions and technologies, stay updated on trends/skills Develop solutions and work with product teams for testing Work with vendors to create & identify new services Analyze processes and workflows within the existing infrastructure and...
...Job Description (Posting).
An automation architect is typically a member of an IT team that is responsible for aligning automation processes, tools, and strategies with business goals. Automation architects work with department heads, stakeholders, and IT teams to enforce...
...Comparison, ROI, Benefits Realization Develop and update documentation pertaining to training, and provide trainings to internal and customer teams Analyze all requirements, prepare use cases, and supervise support activities for all projects Coordinate with Vendors and Cross...
...Workplace Services Summary of the roleAs a Senior Presales Consultant, you will become a lead member of HCL s Digital Workplace Presales team, taking presales ownership of our key opportunities across HCL s existing customer base within the UK and Europe region. You will...
...Experience in managing diverse and multiple cross functional teams of size up to 20-30 individuals and have a responsibility which includes... ...reporting
Manage all aspects of complex projects or programs (groups of projects) in order to deliver approved business functionality...
...structuring relevant data (3.) Depending on the work environment, the subject matter expert may lead or be an active participant of a work-group with the need for specialized knowledge. (4.) Meet all agreed-upon turnaround times for deliverables, deliverable reviews, or...
.... S/he has a unique point of view that brings out the best in the team and their partners constantly advocating for the customer. The CX... ...experiences can be improved. Conduct workshops, interviews, surveys, focus group studies and other engaging activities across the customer s...
...(QoS) policies and traffic shaping mechanisms to optimize network performance and bandwidth utilization. - Collaborate with other IT teams to troubleshoot and resolve network-related issues in a timely manner. 4. Network Infrastructure Management: - Manage and maintain network...
Job Description (Posting).
JD attached (1.) To drive defined technical initiatives and ensure agreed quality compliances are adhered to during implementation and Operations phase (2.) To effectively identify new projects and manage existing service improvement projects through...
...Group Manager
Apply for Job
Date: 15 Apr 2024
Location: Noida, North, India
Company: Info Edge (India) Ltd
About Info Edge
About BU
Designation/Title
Required Educational Qualifications
Desired Experience
Job Objective
Job Description...
...approvals from client
Invoice processing and closures with Finance
Good knowledge of 360 Digital Marketing Aspects
Cross function Team Management
Job Description
Drive new business and build strong relationship with the existing clients
Grow and drive...
...obligations in alignment with the account strategy/plans This includes onshore and offshore delivery along with vendors to secure the assembled team is the best fit to the related engagement Transition and stabilize the engagement to ensure that projects meet the milestones and...
...Department: Creative Team
Purpose of the role:
Managing a whole bunch of creative strategists and Sr. Creative Strategists. Responsible... ...Being responsible for creative management of teams for a group of accounts.
Collaborating with the Business Development department...
