Role Description:

Associate will be part of Digital Transformation projects with Global Banks supported by Deloitte
Should be able to exhibit digital transformation experience of delivering Banking products
Is expected to work with end client business stakeholders, transformation colleagues and technology teams while delivering requirements on the assigned programs
Should have excellent communication, articulation, and stakeholder management skills
Should be able to articulate change management experience
Should have experience and be comfortable working in Agile environment
Demonstrate experience in coordinating business stakeholders, development and testing teams during the development lifecycle
Ability to work in fast paced environment; possess excellent written & verbal communication skills.
Desirable to have experience with backlog management tools (e.g. Jira)
Desirable to have designing, developing, and maintaining complex applications using TDD and BDD practices

(Contd.)

§ Domain Experience:

Payments & Cards:

- Overall, needs to exhibit excellent knowledge of end-to-end lifecycle of payments – initiation, processing, clearing and settlement

- Excellent knowledge on Credit/Debit cards.

- Knowledge of International and Domestic Payments / Schemes

- Knowledge of Cross border payment schemes like SEPA / Target 2 / CHAPS / SWIFT messages (MT, pain., pacs. series) is an added advantage

- ISO20022 migration experience is an added advantage

- Working knowledge of various SWIFT messages associated to the settlements / corporate actions flows used by banks in various markets.

- In-depth understanding of Clearing, Settlements & Corporate Actions processing and associated systems and flow

§ For ISO20022 PM

- Lead the end-to-end delivery of a large-scale ISO 20022 transformation program across complex financial systems.

- Drive planning, execution, and implementation of ISO 20022 standards in alignment with regulatory timelines and business objectives.

- Collaborate with cross-functional teams including business, technology, operations, and external vendors to ensure seamless integration.

- Provide strategic direction, governance, and oversight to ensure on-time and quality delivery of program milestones.

- Leverage prior experience in delivering complex payment modernization initiatives and managing large-scale transformation programs.

§ For Payments BA

- Gather, analyze, and document business requirements related to cross-border payment processing and regulatory compliance.

- Work closely with business stakeholders, technology teams, and payment networks (e.g., SWIFT, ISO 20022) to define and validate solutions.

- Translate complex payment flows and settlement processes into clear functional specifications and user stories.

- Support end-to-end project lifecycle, including requirements traceability, testing support, and defect resolution.

- Bring strong domain knowledge of cross-border payments, FX, compliance (e.g., AML, sanctions screening), and industry standards (e.g., SWIFT gpi, ISO 20022).

Business Analyst (Digital Journeys and Retail Banking)