Average salary: Rs415,498 /yearly
More statsGet new jobs by email
- ...to convey technical concepts to non-technical users. ~ Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). ~ Strong analytical and problem-solving skills with the ability to think critically and logically. ~ Ability to work...SuggestedFull timeShift work
- ...experience with workflow automation tools such as Make, Zapier, n8n, or similar. ~ Familiarity with customer support tools (Zendesk, Freshdesk, Intercom, DevRev, etc.). ~ Knowledge of cloud platforms (AWS or GCP) and containerization/orchestration (Docker, Kubernetes) ~...SuggestedLong term contractFull time
- ...formats, and document workflows. Good communication skills (written & verbal) to interact with clients effectively. Attention to detail and ability to work with large volumes of data. Familiarity with support ticketing tools (Zendesk, Freshdesk, etc.) is a plus....SuggestedContract work
- ...global 24x7 multi-channel support operations from the ground up. ~ Deep familiarity with modern customer support platforms (e.g. Freshdesk, Intercom, Salesforce) and automation/AI tooling. ~ Strong data-driven decision-making skills with a track record of improving NPS...SuggestedRemote jobLong term contractFull time
- ...software operations. ~ Hands-on experience with AI tools for automation, testing, or data analysis (e.g., ChatGPT API, Make.com, Zapier, Freshdesk AI Assist). ~ Strong diagnostic skills in web applications (.NET / Azure environment preferred). ~ Understanding of testing...Suggested
Rs 3 - 5 lakhs p.a.
...services relevant to application support and monitoring. 5. Hands-on experience with ticketing systems like JIRA or Freshdesk. 6. Familiarity with API testing tools such as Postman for request-response analysis. 7. Ability...SuggestedImmediate startRs 2 - 4 lakhs p.a.
...of company products/services, policies, and processes. Log all customer interactions accurately in the CRM system (e.g., Zendesk, Freshdesk, Salesforce). Identify, document, and escalate technical or complex issues to the appropriate internal teams. Ensure...SuggestedLocal areaShift workSmart Vision Consultancy Services
Delhia month agoRs 3 - 7 lakhs p.a.
...ensuring a high level of customer satisfaction. Key Responsibilities: Handle incoming support tickets via ticketing systems (e.g., Freshdesk, Zendesk, Jira, etc.). Respond to customer queries in a timely and professional manner through email, chat, or phone. Track,...SuggestedImmediate startRigvedit
Navi Mumbaia month ago- ...tools (e.g., Excel/CSV, BI dashboards, scheduling reports, data analysis, API etc.) ~ Prior experience with CRM tools - Salesforce/Freshdesk is preferred. ~ Strong team player capable of interacting professionally with Product, Operations, Finance, and technical teams....SuggestedLong term contractSide jobWork at officeWorldwideFlexible hoursNight shift
S&P Global Market Intelligence
India16 days ago Rs 2 - 4.5 lakhs p.a.
...channels. Omnichannel Support Management: Efficiently manage, prioritize, and resolve incoming queries across platforms, including Freshdesk (Ticketing), Fresh chat(Live Chat), and WhatsApp, consistently meeting daily Service Level Agreements (SLAs). Technical...SuggestedFull timeWork at officeWebsites.co.in
India2 days agoRs 4 - 6 lakhs p.a.
...pressure and handle challenging situations professionally. Proficiency in using customer support software (e.g., Zendesk, Salesforce, Freshdesk). Basic computer literacy and typing skills. Ability to work flexible hours, including weekends or evenings, if needed....SuggestedFlexible hoursCreative Hands Hr
Secunderabad25 days agoRs 2.5 - 4 lakhs p.a.
...in simple terms. Good interpersonal skills, with a focus on customer service and satisfaction. Proficiency in using customer service software (e.g., Zendesk, Freshdesk) and CRM systems. Knowledge of the company's product/services and technical specifications....SuggestedSiemens
Nagpur15 days agoRs 45 - 50 lakhs p.a.
...updates, root cause explanations, and customer‑facing documentation. Comfortable using and administering support systems (e.g., Freshdesk, Zendesk, Jira) and collaborating with distributed engineering teams. Nice to have: exposure to security and compliance frameworks...SuggestedPermanent employmentFull timeContract workRemote jobShift workUplers
Secunderabad3 days ago- ...collaboration skills. Be comfortable asking questions! ~ Basic proficiency with operational tools such as Slack, Jira, Gainsight, Freshdesk, Salesforce, Tableau, or similar platforms. ~ Advanced reporting skills desired (Google Sheets, Excel etc.) Comfortable with V,X-lookups...SuggestedFull timeRemote jobWork from homeNight shift
Bugcrowd
Bangalore2 days ago Rs 2 - 4 lakhs p.a.
...and/or UK markets) Communication: Excellent written and spoken English with a neutral or slight UK/US accent Technical Skills: Familiarity with CRM tools (Zendesk, Salesforce, Freshdesk, etc.) and ticketing systems Typing Speed: Minimum 30–35 WPM with accuracy...SuggestedSmart Vision Consultancy Services
Gurgaona month ago- ...distribution to ensure balanced and efficient processing. Skills, Experience & Expertise Knowledge of CRM tools such as Salesforce, Freshdesk, Zendesk Proven experience in an email support role is an advantage. Proficiency in written communication with excellent...
Times Internet
Gurgaon2 days ago - ...API's ~ Excellent problem-solving and analytical skills. ~ Working knowledge on Operational tools like Salesforce, Service now, Freshdesk. ~ Strong communication and collaboration abilities. ~5+ years of relevant experience in operations engineering or system engineering...Full timeWork at office
Fluence
Bangalore2 days ago - ...lesser degrees must be accompanied by equivalent relevant experience. ~ Past customer support experience ~ Experience with Freshdesk , Salesforce , Zendesk, Jira etc. a plus. ~ Proficiency in leveraging Artificial Intelligence tools and technologies to...Contract workFor contractorsWork at officeRemote jobShift work
Cactus Global
India26 days ago - ...Excellent communication and interpersonal skills Basic understanding of Finance and Taxation Exposure to different CRM tools such as HubSpot, Zendesk, Freshdesk, etc. their uses and functionalities Detailed understanding of our products and their features...Internship
Quicko
Ahmedabad2 days ago - ...billing processes, and common financial queries. CRM and chat support software: Proficiency in customer management tools (e.g., Zendesk, Freshdesk). Strong Critical thinking and Problem-Solving Ability Criteria: Ability to handle complex customer queries Filter Parameters:...Flexible hours
Accenture
Bangalore3 days ago - ...Skills ● Good written and oral communication skills ● Excellent customer handling skills ● Experience with ticketing tools like Freshdesk,Zendesk ● Corporate emailing and documentationknowledge ● Knowledge of Excel, Word, and PowerPoint ● Experience in creating...
Eclat Engineering Pvt. Ltd.
Ahmedabad3 days ago - ...cross-functional teams including pre-sales, product, and customer success Proficiency with CRM platforms (Salesforce, HubSpot, Zoho, Freshdesk, or similar) Self-motivated with an entrepreneurial mindset; comfortable working in a fast-paced, startup-like environment...
YuVerse
Bangalore2 days ago - ...Dubai. Preferred Functional Knowledge Should be well versed in MS Office especially in excel and should have worked on Jira/Freshdesk (Support tools). Key Responsibility They offer expert advice, resolve supportcases efficiently, conduct training sessions,...
Yak Communications
Bangalore3 days ago Rs 2.5 - 6 lakhs p.a.
...Strong problem-solving abilities and attention to detail. Familiarity with customer support software and tools (e.g., Zendesk, Freshdesk). Ability to work independently and as part of a team in a fast-paced environment. Basic understanding of customer service principles...Day shiftIzee Manpower Consultancy Private Limited
Bangalorea month ago- ...and video calls You are systematic and organized - you like to keep things clean, including the helpdesk inbox Experience with Freshdesk, JIRA, or other ticketing systems is a plus Benefits ~ Remote First Policy ~5 Days Working With FLEXI Hours ~ Group...Remote jobShift work
Sprinto
Bangalore1 day ago - ...project implementation. Key Responsibilities ● VMS Case Management: Handle and resolve support tickets raised on platforms like Freshdesk or Service Now, specifically related to Vendor Management System (VMS) tools such as Fieldglass, VNDLY, and Beeline. ● Cross-Squad...Full timeHybrid workWork at officeShift work
Randstad Enterprise
Secunderabad1 day ago - ...procedures Demonstrated ownership, willing to go the extra mile to solve complex issues High agency, You can make decisions and drive initiatives independently Preferred Skills ~ Prior experience with tools like Zendesk, Freshdesk, Jira, Intercom, etc....Shift work
Sage
Bangalore1 day ago - ...Hands-on experience with Salesforce and Zoho CRM (mandatory). Familiarity with other support tools such as Zendesk, Freshdesk is a plus. Leadership & Management Proven ability to lead, manage, and motivate teams. Experience in coaching,...
SMS Magic
Pune1 day ago - ...experience at an early-stage startup or as a solo / founding engineer Exposure to customer support or ticketing APIs (Zendesk, Intercom, Freshdesk) Experience setting up basic CI/CD pipelines and containerized deployments (Docker, AWS/GCP) What We're NOT Looking For...Full time
BolsterBiz
Delhi1 day ago - ...handling and project implementation.Key Responsibilities. VMS Case Management: Handle and resolve support tickets raised on platforms like Freshdesk or Service Now, specifically related to Vendor Management System (VMS) tools such as Fieldglass, VNDLY, and Beeline.. Proactive...Full timeShift work
Randstad
Secunderabad1 day ago
