Search Results: 230 vacancies
...seekers, relaxation seekers, and those looking for cultural immersion.
Role Description
This is a full-time on-site role for a Ticketing Executive at Padmini Travels in Hyderabad. The Ticketing Executive will be responsible for tasks such as ticket sales, communication...
...delivering outstanding customer service. The ideal candidate will possess a track record of efficiently handling internal alerts and client tickets while fostering a positive team culture.Responsibilities :Team Leadership :- Lead and motivate a team of Technical Support Engineers...
...teams to certify the commission invoices raised by Merchant partners.
4. Processing of refunds to commuters on need basis
5. Arranging Fare and Non Fare collection bank statements to business team on daily basis.
6. Post necessary collection receipts towards Fare, Non fare...
...requests raised from the end-user as per the defined SLA’s ensuring client satisfaction
Do
# Ensure timely response of all the tickets raised by the client end user
# Service requests solutioning by maintaining quality parameters
# Act as a custodian of client’s...
...support Client based issues.
§ Understanding of Windows Servers and Desktop Tools
§ Experience in ITSM Remedy or any other Enterprise Ticketing Tools
§ Knowledge in PowerShell and related scripting technologies
§ Good Experience in understanding MS Collaboration...
...Ethernet, DNS, 3DNS, DHCP
· Execute WebSphere version and patch deployments.
· Assisting with tracking and managing vendor support tickets, and be able work with a team to triage and resolve urgent application issues.
· Experience with on-call support for the production...
...service providers
Help create budgets estimates for ongoing support and budgets
Manage resource plans and assignments
Manage ITIL ticket systems, ensuring timely delivery of Changes and Break/Fix
Track operational ongoing cost and project cost
Deliver project tasks...
...reconcile restaurant payrolls on a weekly basis
Maintain a high level of customer service through timely responses to emails and tickets
Maintain a high level of confidentiality for all payroll-related items
Assist Operations with payroll and data entry corrections...
...Monitor generic email box for incoming queries and acknowledge them as per SLA
• Keep track of all requests received, either through ticket or manual tracker, for efficiency and follow up purposes
• Follow up with requesters/co-functional teams to provide quicker...
...security/hardware updates on the server.
~ remediation
~ patching issues.
~ server connectivity issues from Vcenter, ILOs.
~ tickets – Incidents/Tasks/Change management requests
~ tickets within SLAs
~ key issues/root cause.
~ with users across different locations...
...ESSENTIAL DUTIES AND RESPONSIBILITIES
Works directly in Jira managing tickets and ensuring the project scope is documented and understood, providing client and executive status reports.
Executes assessment of the current state, performs gap analysis, defines, maps, and...
...Mandatory Skills:
SME - Oracle C2M and ADSS
Change Request Management: Analysis, Design, Testing, Documentation
IT Support Ticketing: Triage, Analysis, Resolution
Coordination with Client Business: Issue Analysis, Solution Provision
Escalation Management: Coordination...
...other team members and clients.
• Follow processes for change control, problems, incidents, service calls and manage the incident/tickets at provided tool.
• Should be responsible for Database tuning, Performance tuning, Database troubleshooting that includes rigorous...
Rs 6 - 8 lakhs p.a.
1. Good experience in Jira and respective plugins with scripting knowledge 2. Address all the tickets and user issues
3. Experience in create/maintain/delete Customfields, Projects, IssueTypes, Users, etc.
4. Create and maintain complex workflows
5. Create/Manage all...
...responses, and handling logistics for various meetings.
Travel:
● Coordinate visa processes, manage bookings and cancellations (tickets, hotel, cab), arrange insurance, and handle web check-ins.
● Organize logistics for stakeholder visits, including invitation letters...
...and Offer Solution to customers.
Research, identify, and resolve customer complaints using applicable software.
Route calls and tickets to appropriate resources and Domains who can best support he user,
Document all call information according to standard operating...
...understand Microservice Architectures as well as Deploying, Maintaining and monitoring them on K8.
MUST be able to work using a ticketing system such as SNOW, JIRA etc.
MUST understand problem management and implementation of the same.
MUST be able to do Capacity...
...support, network administration, enterprise systems management, engineering, or security administration.
Practical experience with ticketing and queue management system, and demonstrated results in continual service improvement of the system
Ability to work successfully...
...of VMWare hosts and clusters
Troubleshoot and resolve problems with no or minimal supervision
Perform effective RCA
Resolve tickets in IT Infrastructure queue
Participate in Windows patching using MECM (SCCM). Troubleshoot and resolve patching related problems...
Rs 12 - 16 lakhs p.a.
...Process and able to handle independently b:Support to the Users on day-to-day functional issues on Oracle Projects module c:Handling the tickets, resolving the issues on day to day basis on priority d:Gathering requirements from business team for creating new reports or...
