Average salary: Rs552,243 /yearly
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...diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and... ...:
To provide service and support to Customers and Commercial Division and be a link... ...:
Communication-
To execute this area of responsibility, the role is...
Rs 10 lakh p.a.
...Role - Manager - Customer Experience Location - Mumbai / Chennai
About the role
The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets...
...Owns and manages the customer experience. Has responsibility for end-to-
end customer experience within the assigned scope in 4PL, in compliance
with relevant company procedures and agreements with customer.
Manages end-to-end shipment process, in compliance with relevant...
...Your role in detail ● Customer Delight – Delight and wow the customers through service and
hospitality culture, managing low failure rates of services, handling
customer escalations
● Customer Acquisition and Conversion: Identify and source new sales
opportunities...
...the Users to the Product team
4. Following defined SLAs for Customer Support
KPI :
1. Avg. First Response time on support tickets... ...hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team...
...mission is to redefine casual wear and youth fashion for millions of customers worldwide. Established in 2013, we’ve evolved from a passion... .... But it’s not just about the apparel; it’s about the experiences we provide. We strive to deliver exceptional service and satisfaction...
...partner with the Business Director and other leaders to plan and execute against business strategy, managing assigned financial and... ...with internal teams to create landing pages and optimize customer experience, instrument conversion/engagement points and optimize user funnels...
...Opportunity
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as... ...with technical or process related
challenges during process execution.
Handles Customer service tasks on a daily basis. Responds to...
...We at United Breweries are looking for Brand Experience Executive with 2+ years of relevant experience based at Mumbai location.
Job title:... ...everyone can thrive.
We are a partner of choice for our customers, a leader for our market, and a champion for our employees. We...
...Your Profile
# Handling chats from customers
# Resolving customer queries over chat process.
# Providing customer satisfaction.
Your Checklist
# Excellent communication skills in English
# Good customer service skills
# Ready to work in rotational shifts...
...Opportunity
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities... ...knowledge in specific areas, who have an ability to execute specialized work to support operations. At the top of this career...
...Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to improve on customer journeys4. Create...
...Calls & Chat.
Build Highquality relationships with Prospects Customers and teams.
Maintain CRM database
Gather leads and... ...Achieve Target
Coordinate with teams and ensure that the customer experience is not hampered
Education/Experience
Requirements
~ Minimum...
...deeply committed to helping our employees find their purpose and grow as individuals and professionals.
Your Mission
As our Customer Experience Specialist, you will play a vital role in delivering an exceptional experience to our customers and driving sales growth. Your...
...managed is calibrated on the requisite benchmark.
# Execute periodic projects having a direct linkage to improvement... ...the quality function for the site managed.
# Experience as Call Centre agent handling customer and also experience in Call audits
# Keeping oneself...
...Customer Experience Expert -Mumbai, Maharashtra, India.
Bringing Customer Experience to the next level, Strategy Product CX.
🚀 Your next challenge:
Maps Customer Journey.
Defines Customer Journeys.
Identify key moments of truth and pain points.
Works on...
...Job Description
Mission
We are looking for an experienced, passionate, and motivated Customer Experience
Specialist to join our team As our Customer Experience Specialist, you will be
instrumental in implementing our business strategy by actively providing an immersive...
...builder. We invest more than just funds, we invest our knowledge and experience, our ideas and infrastructure. Our ventures are at the... ...Responsibilities:
We are looking for a dynamic and experienced Customer Experience Associate with proficiency in backend data entry, as...
...largely entails graphic design, illustration and wall features.
Role Description
This is a full-time on-site role for a Customer Experience Manager at Kalakaari Haath in Mumbai. The Customer Experience Manager will handle day-to-day interactions with clients and...
...Grade: M3/M4
Job Role
The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment
S/he will have to identify customer pain areas across the Customer journey.
Prioritize & resolve the customer issues by simplifying...
