Average salary: Rs913,515 /yearly
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...Sr Team Manager, Differentiated Escalation Specialists-EA Fan Care Are you passionate about creating great experiences for our fans?
EA’s Fan Care organization exists to help the world to play. We help our players wherever they are, whenever they need, get the most from...
...Answer incoming calls and respond to customer’s emails in timely manner.
Manage and resolve customer complaints.
Identify and escalate issues to supervisors as and when needed.
Provide product and service information to customers.
Research required information using...
Role and Responsibilities
L2 Support ownership of all hosting products (cpanel /plesk /vps /cloud /dedicated)
Handling basic escalations and escalating to l3 if required.
Handle all tickets with good efficiency and building good repo with clientele
Follow ITIL...
...Outcomes and QE and multiple customer-focused teams of ML, SW, and QE engineers that bring varied perspectives and diverse expertise to drive... ...Work closely with internal stakeholders to ensure appropriate escalation of technical support issues.
Be the technical escalation...
...Position Profile: Sr Data Engineer
Shift Timings: 2pm- 11pm
Who we are:
Randstad Sourceright’s global talent solutions provides... ...Design and implement a robust data observability process
Resolve escalated reporting requests and communicate proactively and timely...
...team plays a pivotal role in supporting Bing search. As a Service Engineer, you will provide advanced technical support for Microsoft... ...checks to engage with Engineering proactively before customers escalates.
Establish requirements and collaborates with others across the...
...smarter mobility, worldwide
Job Title : EN-ER-03 : EHI Lead Engineer
Purpose of the Job
~ To guarantee the harnesses design and... ...Performance Measurement/KPI’s
Closure of open points or escalation: 10 days maximum
Compliance to Engineering WorkPackage (variation...
...Job Description
Experian Clarity is looking for a Systems Engineer that has a strong Linux background and has worked in a Cisco and... ...remediate after hours issues and as needed, supporting users as an escalation for complex networking/application issues.
Qualifications...
...mobility, worldwide
Job Title
EN-DR-21: Mechanical Lead Engineer Carbody Shell (MLE)
Purpose of the Job
• Managing... ...Performance Measurement/KPI’s
• Closure of open points or escalation: 3 days maximum
• Compliance to Engineering Work...
Java Support Engineer
Position Description
At CGI, we’re a team of builders. We call our employees members because all who join CGI... ...India, Karnataka, Bangalore/Hyderabad
• P1 Incidents - Triage, Escalate to Level 2 for resolution, Engage CIM
• P2, P3 & P4 Incidents...
...Job Title: AWS Support Engineer Job Description:
Overview: We are seeking a highly motivated and experienced AWS Support Engineer... ...resolve customer-reported issues in a timely and efficient manner, escalating to higher levels of support when necessary.
Monitoring and...
...written, communication and receptive listening skills (English).
• Respond to cases within SLA, with the appropriate level of urgency. Escalate issues to internal teams promptly when required. Familiarity with Jira will be a plus.
• AWS/GCP Certifications are highly...
...cadre of leading Industrial Designers, Electronics and Electrical Engineers, and Software Architects, merge their expertise to redefine... ...evaluation details of sites and propose a solution
Managing the escalations for identified issues and facilitating the resolution...
...and company infrastructure.
DAZN is seeking aCloudNetwork Engineer to join our diverse and expandingGlobal Network Support team.... ...our senior network engineering on-call rota, ensuring technical escalations from our 24/7 NOC are handled quickly and efficiently to support...
...Bachelor's degree in Computer Science, Information Systems or Engineering is required, or in lieu, a demonstrated equivalence in work experience... ...reviews- Demonstrated skill to proactively resolves issues and escalate appropriately- Excellent communication skills are essential,...
...with finding the right talent to help us get there.
Automation Engineer Senior Advisor
Position Overview:
The role of the... ...execute automatically in CI/CD pipelines, reduce cycle time
Escalates risk and issues timeously to enable the effective planning and communication...
...installed systems and takes appropriate action.
Takes ownership and liaises with vendors and other IT personnel for problem resolution or escalations.
Maintain records/logs of events and maintenance activity.
Communicate with stakeholders to understand the issues and help...
...Automation Engineer Lead Analyst
Position Overview:
The role of the Automation Engineer Advisor will play a pivotal role in system... ...execute automatically in CI/CD pipelines, reduce cycle time
Escalates risk and issues timeously to enable the effective planning and communication...
...administration or services restart.
L2 Application Support can only be provided by engineers with a deep understanding of our software.
When necessary our L2 Application Support Engineers escalate issues to our Software Developers (L3 support) to tackle complex issues on the...
...We are currently seeking a highly experienced Engineering lead to drive technological innovation within our department. This role requires... ...enhancing cooperative efforts and productivity.
Serve as a point of escalation for complex technical issues within the sub-department, guiding...