Average salary: Rs275,000 /yearly
More statsSearch Results: 744 vacancies
...Job Title: SPE/SME for webchat
Reporting to: Team Leader
Objectives
Email Management team is part of customer service function of Mortgage servicing.
Associates in this team, respond to customer inquiries...
...Email Delivery Specialist, helping to deliver emails to the Inbox rather than the Spam folder, improving domain health, managing DNS settings, warming up emails.
**Email Marketing Skills
** *Warm-up plan for new IP and domain
*Authentication setup (SPF, DKIM, DMARC...
...and is headquartered in Kingsport, Tennessee, USA. For more information, visit .
We are looking for an experienced and motivated email system administrator to join our IT team. You will be responsible for managing and maintaining our email servers, both on-premises and...
...corporate clients. Entry channels for receiving work is through emails and applications like Global Fulfillment Solutions (GFS), OnBoard... ...Tasks (NNTs)
• Manage regular conversations through emails & online chats with onshore & offshore teams
• Provide resolution to the...
...Operations Manager has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable
Demonstrable troubleshooting skills with the help of engineers
Cross-team collaboration...
...Quality Evaluator is responsible for monitoring and evaluating inbound and/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards. This position assists in the output of assessing quality standards,...
Rs 3 - 3.5 lakhs p.a.
...efficient technical support to customers
Roles and Responsibilities
Provide technical support to customers via phone, email, and chat
Troubleshoot and resolve technical issues related to software products
Document and escalate complex technical issues to the...
...server support for mostly Windows and some Mac devices
~ Receive and manage incoming queries (Incidents/Requests) from users, via chat, emails & web tickets, also if required call end users.
~ Use experience and good judgement to prioritize issues appropriately and...
...equipment’s to keep track of each of their proper functioning and upkeep
# Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe
#
#
~ Perform root cause analysis of the...
...Description
The Representative Customer Service / Technical Support position interfaces with customers via inbound and / or outbound calls, Emails / Chats or through the Internet depending upon client requirements. This position provides customer service support / Technical Support...
...functional team partners to determine suitable solutions to escalated issues product and service gaps
Respond to clients via email, phone and live chat support channels
Troubleshoot and guide clients through usage
Proactively stay up-to-date on product features and...
...and coaches the team to enhance performance.
· Monitors the calls/chat taken by the associates and provides them feedback.
· Interacts... ...of MS Office and especially 'Excel'.
Graduate is must
Contact details
Padmapriya
Email-****@*****.***...
...IT service management (Incident, Service requests, knowledge) and has excellent communication skills to support users over voice, chat and email with a strong hold in IT hardware and software troubleshooting's and analytical skills, exhibits excellent customer service skills...
...:
1.Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
2.Support end-user devices/peripherals...
...The Scope of work falls under Digital Marketing and Ads which includes providing technical troubleshooting for customers (B2B) via Email & Chat medium.
Job description
Qualification: Any Bachelor's degree
Required :
~1-2 years of experience in Digital...
...RESPONSIBILITIES
Answer client questions globally through expert telephone, email, instant message, and proprietary communication channels... ...and are looking to return, we encourage you to apply and chat with our recruiters about our available support to help you relaunch...
...Engineer should have the drive and intellectual horsepower to resolve difficult customer issues, providing support through telephone, email, and chat services.
Demonstrable troubleshooting skills and the ability to collaborate with cross-teams are also required.
Active...
Rs 2.2 - 2.9 lakhs p.a.
...Job Description
Job Description: Chat Support (Remote)
Respond to customer queries in a timely and accurate way, via phone, email or chat
Identify customer needs and help customers use specific features
Analyze and report product malfunctions (for example, by testing...
Rs 5 - 9 lakhs p.a.
...Responsibilities:
Identifies, investigates, and resolves users problems with computer software and hardware.
Fields support calls, chat, email, and/or other communication from users with inquiries regarding software problems.
Consults with users to determine steps and...
...appropriate complaints across a number of communication channels.
Normal daily business as usual includes:
• Process incoming emails, outbound calls and live chats from our customers
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships...
Hugosave
Hyderabad
22 hours ago
