Average salary: Rs1,257,871 /yearly
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Hi Greetings,
Roles & Responsibilities.
1. To maintain high login Efficiency (Availability) for customers
2. To resolve tickets within agreed SLA of ticket volume and time
3. To adhere to quality standards (voice and accent, Tech Monitoring), regulatory requirements...
Responsibilities
Greeting clients and setting a positive office atmosphere
Answering the phone, taking messages, and redirecting calls to respective offices
Organising and maintaining files and records and updating them when necessary
Creating and maintaining updated...
...Role Purpose
The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’s Service Desk objectives
Do
# Be responsible for primary user support and customer...
...Your IT Future, Delivered.
Service Desk Analyst
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global borders...
...the successful completion of daily shift requirements. Front office areas include Bell/Door Staff, Switchboard and Guest Services/Front Desk. Strives to ensure guest and employee satisfaction and achieve the operating budget. Assists in completing financial and administrative...
...Freshdesk (omni-channel customer support), Freshsales (sales automation), Freshmarketer (marketing automation), Freshservice (IT service desk), Freshteam (HR management system).
Freshworks has received numerous accolades including 2019 Startup of the Year form Economic Times...
...Start your IT career with us!
Service Desk Team Leader
With a global team of 6000+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions . We work beyond global...
...Your Title: IS Help Desk Technician
Job Location: Chennai, India
Our Department: Corporate Information Systems
Do you enjoy helping others and working in a close-knit team environment
What You Will Do
You will be responsible for the day-to-day operational activities...
...Candidate should have worked as Service Desk/helpdesk/desktop support Engineer where supporting Global users is mandatory.
Coordinate and manage relationships with vendors and support staff that provide hardware / software / network problem resolution
Respond to, and...
Want to be a part of our team
Provides technical support to field engineers, technicians, and product support personnel who are diagnosing, troubleshooting, repairing, and debugging complex electro/mechanical equipment, computer systems, complex software, or networked and...
Rs 15000 - Rs 20000 per month
Exp - 0 to 2 yrs Job Title: Customer Support /Client Communications
Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution. Keep records of customer interactions, process customer accounts and...
Primary Skills - Good command of English (Spoken/Written).
~ Atleast 2 -3 years of experience in Voice/ Non-Voiceprocess, preferably in banking/ financial Industry.
Qualification - Graduate in any Stream
Duties and Responsibilities
Provide support to relevant...
...help discover passion—the driving force that makes one smile and innovate, create, and make a difference every day.
Role: Service Desk & Deskside Engineer
Location: Chennai
Work Mode: Hybrid
Key Responsibilities:
Incident Management: Proficient in...
...via phone, email, and chat.
Job Responsibilities
Success Criteria
Achieve goals/targets defined as IT KPIs and Global Service Desk KPIs
Resolve Incidents, Service Requests, and other tasks within their deadlines.
Good relationship with business partners and co...
...We re looking for a detail-oriented Order Desk Analyst to join our Finance Organization. This role will be responsible for accurately moving sales data between systems. This position will be a critical cog to our sales process to ensure a smooth hand-off between sales and finance...
The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company's diverse portfolio of hardware, software, and service offerings.
Associate's Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant...
JD for SD : - Required Experience 1 & above year for E1 and 3 Years for E2 - 3 to 7yrs Education : Any Graduation Location : Chennai 1. Good Communication with International Voice Support experience. 2. 24-7 shifts 3. Experience in Troubleshooting Active Directory, RSA Token...
Hiring Front Desk Manager and Customer Relationship Manager For various dermat cinics in Mumbai, Bengaluru, Chennai and Hyderabad.
Please Whatsapp your resume on (***) ***-**** along with summary in below format.
Your Full Name:
Mobile Number:
Position(s) applied...
Acting as the point of contact among executives, employees, clients and other external partners
Managing information flow in a timely and accurate manner
Managing executives' calendars and set up meetings Make tr
As a Senior Consultant within Bounteous Strategy and Research team, you will provide secondary research in support of proposals, client cases, and business initiatives. You will be responsible for delivering on a variety of requests throughout the day. Will include, but not...