Average salary: Rs477,288 /yearly
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- ...Dream11, through its brand Sixer, is seeking a dedicated and customer-centric Customer Success Executive to join our dynamic team. You... ...Responsibilities Customer Engagement: Provide personalized support via calls and other channels. App Expertise: Guide users with...SuggestedMumbai15 days ago
- ...Job Description Customer Experience Strategy: Develop and implement a comprehensive customer experience strategy aligned with the company... ...various channels such as surveys, social media, and customer support interactions. Analyse and synthesise this data to generate actionable...SuggestedMumbaia month ago
- ...Analysis Reporting: Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline channel performance.... ...implement improvements in processes and workflows related to offline support. Quality Tracking Data Hygiene: Monitor and maintain data...SuggestedMumbai16 days ago
- ...Title and Summary Customer Technical Services Analyst IOverview: The Open Banking Client Support is seeking an individual who possesses tenacity and a keen eye for detail an individual unafraid of navigating complex challenges. Were in search of a dedicated learner,...SuggestedMumbaia month ago
- ...The Assistant Manager - Customer Success is a client-facing (HR and Recruiters) role, who works to engage and enable our customers to maximize... ...with Client, Product, Technical Specialists, Marketing and Support teams within Monster.com to enhance customer adoption. To achieve...SuggestedFull timeFlexible hoursMumbai7 days ago
- ...Key Responsibilities: 1. Strategic Leadership: Develop and execute the overall customer support strategy aligned with business goals. Establish performance metrics (SLAs, CSAT, NPS) and monitor team performance. Drive initiatives to improve customer experience and...SuggestedMumbai4 days ago
- ...Description Leadership & Strategy: Develop and implement customer service strategies that align with the company's goals and objectives... ...) to ensure a cohesive approach to customer service and support. Communicate effectively with stakeholders, providing updates...SuggestedMumbaia month ago
- ...a results-driven Account Manager to manage and grow strategic customer relationships across our SaaS and digital solutions portfolio. This... ...cross-functional teams (Sales, Marketing, Product, Customer Support) to deliver seamless customer experiences . Monitor key SaaS...SuggestedMumbai4 days ago
- ...needed to ensure their issues are resolved to their satisfaction You have: Minimum of 1 year of experience in a customer service or client support role, with a focus on share market processes (stocks, trading, investment). Strong communication skills, both verbal...SuggestedMumbaia month ago
- ...responsibility of this role will be to facilitate a partnership between customers and internal teams, creating an engaging and productive... ...indicators of feature adoption or deployment progress), pre-sales support on services, and collaboration with service delivery teams to...SuggestedFull timeHybrid workMumbai17 days ago
- ...Customer Service Operations: • Develop and implement customer service strategies to enhance the overall customer experience. • Oversee daily customer support operations, ensuring timely and effective resolution of customer inquiries and complaints. • Monitor and improve...SuggestedMumbai14 days ago
- ...Role & Responsibilities: ● Respond promptly and professionally to customer inquiries via email. ● Address and resolve customer complaints, feedback, and concerns with empathy. ● Provide accurate and complete information about products, services, and company policies...SuggestedMumbaia month ago
- ...profile At least 1 year experience Certification in Option Trading Strategies Excellent knowledge of Options, Options Strategies Technical knowledge of ALGO platforms Knowledge of Options Platform Customer Support experience. Basic knowledge of excel....SuggestedMumbai15 days ago
- ...Description We are seeking a Customer Support Executive to join our dynamic team in India. The ideal candidate will be responsible for delivering exceptional customer service and support, ensuring a positive experience for our clients. Responsibilities Respond to customer...Suggested
Teamlease Digital Private Limited
Mumbai16 days ago - ...implement retention marketing strategies to reduce churn and increase customer lifetime value Analyze customer behavior and data to uncover... ...messaging Collaborate with product, sales, and customer support to align efforts and improve customer experience Use A/B testing...SuggestedMumbai8 days ago
- ...qualification with good communications skills Opening for Customer service Profile International Blended / Chat / Voice Process ||... ...Only Graduate Profiles ;- Customer service / Customer Support / Customer Care / Education Counsellor Location ;- Delhi NCR...Mumbai3 days ago
- ...Description We are seeking a motivated and customer-oriented Customer Support Associate to join our team in India. The ideal candidate will be responsible for addressing customer inquiries, resolving issues, and providing excellent service to enhance customer satisfaction....Night shiftMumbai16 days ago
- ...We are actively seeking an experienced and dynamic Head of Support to join our client's team through Acme Services . This pivotal leadership role requires 5+ years of experience in customer support, with at least 1+ year in a leadership capacity . The ideal candidate...Mumbai4 days ago
- ...Role & responsibilities Handle customer queries via phone, email, or chat. Provide prompt and accurate support to ensure customer satisfaction. Resolve issues related to product, service, billing, or technical problems. Escalate unresolved or complex queries to...Mumbai14 days ago
- ...accessible, we want to hear from you! About the Role As a Customer Success Executive at Moove, you will play a key role in... ...performance. ● Conducting daily check-in on drivers’ pulse. ● Supporting drivers. ● Solving driver's issues while drivers are in transit...Remote job
