Average salary: Rs404,560 /yearly
More stats ...The Representative Customer Service position interfaces with customers via inbound calls or chat through the Internet depending upon client... ...customer requirements; probe for understanding, use decision-support tools and resources to provide resolution to the customer
Listen...
...Follow-up with various departments to get supporting documents/ info for dispute/deductions... ...opportunities and recommend solutions for process and automation improvements
• Daily reporting... ...all cases in order to avoid any adverse customer impact
• You are a phenomenal teammate...
...We are hiring for the role of Process Associate/ Process Developer -Voice roles
Responsibilities:-
Servicing... ...from Members requesting service & support with, but not limited, to:
Use... ...Accurately and efficiently capture customer interactions, notes and all relevant...
...responsible for closing sales deals over the phone and maintaining good customer relationships.
An effective telesales representative must be... ...Responsibilities
Handle international customer queries via voice calls
Provide exceptional customer service and resolve issues...
...their NPA, geographic reach, and customer experience.
We are looking... ...Senior Associate in Customer Support for our dynamic team.... ...and follow the case management process.
Prioritize and manage several... ...requirement and you are working on a non-working Saturday or a Sunday,...
...Skill Experience in International Voice Process ( Mandatory )
Qualification Any Graduation
CTC up to 4.5 LPA
Experience1... ...specifically in a Voice Backend and Email Handling process
~ Handle customer issues escalation calls and coordinate with different functions...
...Job Description
~ Required Domestic,Inbound,Outbound,Voice,Telesales,Customer support,Good communication,Typing speed-below 30 word / minute,Others
Job Requirement
Experience
6 Months to 1 Year
Internship
No
Skills
Domestic, Inbound, Outbound,...
...We are hiring a passionate independent and ambitious Support professional with good communication skills and confidence. Who can ensure... ...support professional should be a good listener and able to handle the customer s queries smartly. He should be open to learn and unlearn based...
...Follow-up with various departments to get supporting documents/ info for dispute/deductions... ...opportunities and recommend solutions for process and automation improvements
• Daily reporting... ...all cases in order to avoid any adverse customer impact
• You are a phenomenal teammate...
...Job Description
~ Required International,Inbound,Voice,Telesales,Technical support,Customer support,Basics of computer,Good communication,Email writing & Etiquette
Job Requirement
Experience
6 Months to 3 Years
Internship
No
Skills
International...
...Job Description
Solve customer quairry on the call on the email and on the chatt.
Solve customer quairry on the call on the email and on the chatt.
Job Requirement
Experience
Fresher
Internship
No
Comfortable with
Specialized Course(s)
Fire...
...Process Developer, Insurance Claims (Voice)- INS021984
With a startup spirit and 115,000 + curious and courageous... ...Comprehending and responding to customer inquiries. Identify, research, and... ...Handle own work in process and support team efforts to ensure that individual...
...Job Title : Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) Location - Sector 127, Noida Industry... ...Under : - Fresher (Graduates) - UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/...
Rs 2.16 lakh p.a.
...Decortwist is a Home décor brand born with a vision of providing affordable luxury products to our customers in a wide variety of categories like decor, dining, garden, furniture, and gifting under one roof. We strive to provide unique handcrafted products to our customers...
...This is a remote position.
Customer Support Manager for US Shift
Key Responsibilities:
-Provide second-level and third-level remote technical support to internal and external customers
-Assign and troubleshoot to customer support requests received...
...Coordinator is responsible for providing excellent customer service and promoting client programs by... ...~ Previously operated in a Level 2 support role
~ Previous subject matter expert... ...decisions as part of the recruitment process.
Job: CUSTOMER SERVICE
Organization...
...explore new frontiers in an environment that supports and inspires us to always be better. By... ...is responsible for providing excellent customer service and promoting Client programs by... ...making decisions as part of the recruitment process.
Job: CUSTOMER SERVICE
Organization...
...Process Developer - Broking Technical Support Specialist (French)- INS024197
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial...
...online marketplaces. With over 400 satisfied customers, our cutting-edge deep-tech software... ...He has insightful knowledge of Business Process Analysis and Solution Design, Process re-... ...Description: As the Senior Manager of Customer Support at Vinculum, a leading SaaS product...
Hello everyone.
Genpact is Hiring for the role of Customer Support (Voice Proces).
Having a good communication skill.
Having 1+ years of experience in Customer Support and voice process.
Immediate joiners preferred or candidate having 15 days np
...and various blocks like RF Transmitter/Receiver, Amplifiers, Switches , Filters etc.
Candidate should be able to debug Modem/RF customer issues (Field Trial issues/ Lab test Issues / Chip Verification issues) , identify root cause of the problem and suggest a solution....
...Conversational IVR Reports to understand customer behavior, measure IVR... ...for IVR.
Ability to support with existing reports to analyze... ...product development planning process for assigned products/features... ...External Interactions
~ Stateside Voice Product Mgmt. team at the...
...Process Developer : Underwriting - INS023774
Genpact (NYSE: G) is... ...the role of PD, Underwriting Support
Your role will require you... ...Responsible to comprehend, good customer service attitude to clearly articulate... ...Reinsurance Market and it's types such as Prop and Non prop...
...Process Developer : Underwriting - INS024116
Genpact (NYSE: G) is... ...Process Developer - Underwriting Support!
Your role will require you... ...to comprehend, good customer service attitude to clearly articulate... ...Reinsurance Market and it's types such as Prop and Non prop....
Customer Care Executive/ Customer Support For Fintech Company In Se
Noida
Share
Customer Care Executive/ Inside sale /customer support For fintech... ...Operations work.
Inform Client About Products; Guide Them About Process And Costing.Satish Kohli | AM- HR |
Experience1 - 7...
...role of Disputes Investigations Specialist (Process Developer)
The Disputes Investigations... ...for the timely review of fraud and/or non-fraud card disputes for an issuing financial... ...will be responsible for reviewing customer transaction history, performing a reasonable...
...Hiring for customer care Executive
Noida Location
Experience-Inbound, Chat process
To Attend the inbound calls of customers in Retail Liabilities and process the queries & requests to customer's satisfaction
To identify and convert the opportunities for...
Job Title: Support Lead
Position Overview:
We are seeking highly accomplished... ...at all levels to follow your customer intimacy. He/she should have... ...ensure team monitors all data processing and batch jobs to ensure... ...Score (C-SAT/NPS)
• # of non-compliance issues
• % of incident...
...~ Job Description: Calling to customers to remind about their due payment... .... ? To persuade late- or non-payers to repay the amounts they... ...Prior experience in Collection process shall be preferred. ? Must be... ...Domestic, Outbound, Customer support
Comfortable with
Specialized...
...Inviting applications for the role of Process associate, Banking & Lending Services
Responsibilities... ...and comprehend the remediation need in Customer financial history by using various... ...banking knowledge and MS Office Knowledge
• Voice Level: 4A level
• Should be willing to...