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- ...Responsibilities: Team Management: Lead and manage a team of 6-8 members, ensuring... ...Prepare detailed reports and analyze data on customer feedback, complaint trends, and offline... ...processes and workflows related to offline support. Quality Tracking Data Hygiene: Monitor...SuggestedMumbai16 days ago
- Hello Candidates, WE ARE HIRING FOR BPO VOICE SUPPORT NON VOICE SUPPORT CHAT SUPPORT EMAIL SUPPORT TECHNICAL SUPPORT... ...NIGHT SHIFTS / DAY SHIFTS (as per eligibility & availability) CUSTOMER SERVICE / SALES / COLLECTION / EMAIL & CHAT PROCESS INTO INTERNATIONAL...SuggestedWork at officeNight shiftDay shiftThane5 days ago
- ...We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture... ...WFH / WFO is also available Virtual Interview Rounds Leading International Call Centers in Malad, Andheri, Thane, Vashi for...SuggestedImmediate startWork from homeShift workDay shiftUS shiftThane6 days ago
- ...Key Responsibilities The Delivery Lead, will primarily be responsible for: Developing... ...process flows for model implementation Support management of scope schedule, resourcing,... ...corresponding management of dependencies Customers / Stakeholders Primary customers are:...SuggestedLocal areaRemote jobFlexible hoursMumbai3 days ago
- ...within the standardized Average Time Taken (ATT). Responsible for transferring calls, as required, to the appropriate department, Customer Support or Marketing. Adhering to the quality requirements and maximizing scores received in the Score Card (which measures...SuggestedWork at officeShift workMumbai14 days ago
- ...profile At least 1 year experience Certification in Option Trading Strategies Excellent knowledge of Options, Options Strategies Technical knowledge of ALGO platforms Knowledge of Options Platform Customer Support experience. Basic knowledge of excel....SuggestedMumbai15 days ago
- ...seeking an experienced and dynamic Head of Support to join our client's team through Acme... ...leadership role requires 5+ years of experience in customer support, with at least 1+ year in a... ...Leadership & Team Management : Lead, mentor, and manage a high-performing support...SuggestedMumbai4 days ago
- ...1. Strategic Leadership: Develop and execute the overall customer support strategy aligned with business goals. Establish performance... ...reduce resolution times. 2. Team Management & Development: Lead, mentor, and grow a high-performing support team across multiple...SuggestedMumbai4 days ago
- ...Job Opening for Customer Support Executive/Business Support Executive Company - Small Industries Development Bank of India (Govt) Location - Mumbai/ BKC Education and Experience - ~ Bachelor's degree in any subject from any recognized university. B.Com / M.Com / CS (...SuggestedFull timeMumbaia month ago
- ...Software Design and Development departments to provide database support and reports as required. The MySQL Engineer has the following Roles... ...for generating reports on periodic basis Develop systems for customer management and internal communication Provide strong...SuggestedMumbai14 days ago
- ...Customer Experience Strategy: Develop and implement a comprehensive customer experience strategy aligned with the company's goals and... ...various channels such as surveys, social media, and customer support interactions. Analyse and synthesise this data to generate actionable...SuggestedMumbaia month ago
- ...year Key Roles and Responsibilities ~ Onsite Technical Support Executive will work with the Service Delivery Managers to support... ...databases and network environments ( Nice to have ) Previous customer service or support and/or basic technical experience required....SuggestedDay shiftSaturdayMumbaia month ago
- Openings for freshers and experienced candidates Customer support-related role (exact process not specified) Required Candidate Profile Graduates/Undergraduates (freshers can apply) Excellent English communication skills Immediate joiners onlySuggestedImmediate startNavi Mumbaia month ago
- ...Leadership & Strategy: Develop and implement customer service strategies that align with the company's goals and objectives. Lead, mentor, and manage the customer service... ...a cohesive approach to customer service and support. Communicate effectively with stakeholders...SuggestedMumbaia month ago
- ...needed to ensure their issues are resolved to their satisfaction You have: Minimum of 1 year of experience in a customer service or client support role, with a focus on share market processes (stocks, trading, investment). Strong communication skills, both verbal...SuggestedMumbaia month ago
- ...Description We are seeking enthusiastic and dedicated Customer Care Executives to join our team in India. The ideal candidates will be responsible for providing exceptional customer service and support to our clients, ensuring a positive experience with our company....
Ims India Manpower Solutions Private Limited
Navi Mumbai15 days ago - ...Key Responsibilities: Manage a team of technical support engineers to ensure customer issues are resolved promptly Monitor and manage the support queue to ensure the timely resolution of customer issues Troubleshoot complex technical issues related to IoT devices and...Night shiftMumbaia month ago
- ...Key Responsibilities: Handle incoming support tickets via ticketing systems (e.g., Freshdesk, Zendesk, Jira, etc.). Respond to customer queries in a timely and professional manner through email, chat, or phone. Track, follow up, and ensure closure of all tickets within...Immediate startNavi Mumbai28 days ago
- Company Overview :Big Data Exchange (BDX), A leading Pan Asian hybrid, hyperscale and edge... ...Corporate IT Operations Centre.The IT operations support lead will lead a team of technical... ...solutions.- Effectively communicate with customers of all levels (technical and non-...Local areaHybrid work
- ...Responsibilities Make outbound calls to existing / potential customers. Address customer inquiries and provide information about Mutual Fund products or services. Resolve customer issues or complaints in a professional and timely manner. Upsell or cross-sell products...Mumbai25 days ago
- ???? HR Executive | BPO & Customer Service Industry ???? Location: Dubai, UAE ???? Experience... .... ???? Key Responsibilities Lead end-to-end recruitment for BPO/customer service... ...& maintain accurate HR records Support employee relations, performance reviews, and...Full timeImmediate startMumbai2 days ago
- ...Job description IT Support Specialist So what does an IT Support Specialist do Think of yourself... ...level technical support for internal customers - to provide resolutions to technical concerns... ...tasks for the day, you know that it will lead to one thing: you will ensure quality...Navi Mumbai3 days ago
- ...maintaining high levels of employee and customer satisfaction . Client Relationship Management... ...& Supervision : Coach & mentor Team Leads so they are better equipped to manage... ...visits with the team to provide hands-on support and insights. Monitor and document work...Mumbai7 days ago
- ...Key Responsibilities: 1. Generate leads and sell personal loans to potential customers through outbound calls. 2. Build and maintain customer relationships... ...Opportunities for career growth and development. 3. Training and support to enhance sales and product knowledge....Thane4 days ago
- ...Role & Responsibilities: Lead Generation: Actively seek out and generate new leads through various channels, including cold calling... ...compelling product demonstrations and presentations to potential customers, effectively highlighting the benefits and features of our pharmacy...Work at officeMumbaia month ago
- ...Graduates & Under-Graduate, the person must have completed & passed his / her 12th Class exam To touch base with exiting Magma HDI customers for reminding them on their policies due date & payable premium Retention of existing customer as per given monthly targets To...Navi Mumbaia month ago
- ...to review account allocations and collections targets by bucket to agencies/ in house team Regularly follow up with the default customers through a dedicated team Ensuring that the collection agencies and executives adhere to the legal guidelines provided by the law...Navi Mumbai4 days ago
- ...ideal candidate will have a passion for sales and will be responsible for reaching out to potential customers, providing information about our products, and converting leads into sales. Responsibilities Make outbound calls to prospective customers and generate sales...Thanea month ago
- ...Job Description Contacting potential or existing customers to inform them about a product or service using scripts Answering questions about products or the company Asking questions to understand customer requirements and close sales Job brief We are looking...Mumbaia month ago
- ...utilize outbound calls to cross-sell & and up-sell products/services • To share and record accurate information of communication with customers to update the database • Answer questions regarding products/services to ensure customer satisfaction • Ask relevant questions...Mumbai25 days ago
