Average salary: Rs329,089 /yearly
More stats ...Opening for Customer Support Voice support role in a top leading MNC Mumbai!!!
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across...
...we offer Strategy and Consulting, Technology and Operations Services.
Job Role:
To provide e-mail chat support to the client of the company.
Ensuring customer queries are answered to their satisfaction.
Handling customer complaints and accordingly forwarding them...
...Outcomes 1. Learn basic work processes & key traits for becoming good customer support agent by end of week 2
2. Achieve consistent Chat & Call quality above 95 % in audits from week 4 onwards
3. Achieve consistent CSAT above 95 % from week 5 onwards
Competencies:...
...We are hiring talent for International Voice Process Executive. - Fresher's Can Apply - Hiring for an Associate for an International(US) Voice... ...Shift Bonus Key Responsibilities : 1) Handle inbound calls from customers regarding technical issues related to internet services. 2)...
...As a Supply Executive you would be aligned to an average of 20 to 25 vendors who's per Project count would be 80 to 100. You would be... ...communication in the local language and English.
~ Previous exposure to Customer Support / Call Centre can be a plus.
~ Confident and energetic in...
...Experienced Age Limit : Up to 29 Years Education : Graduate or Undergraduate Job Description : - Conduct outbound calls to prospective customers for service-related purposes. - Handle customer inquiries, provide information about products/services, and address any concerns or...
...Location : Thane Experience : are looking for enthusiastic individuals to join our team as Customer Support Executives in Thane. This is an excellent opportunity for freshers to kick-start their career in customer support. Key Responsibilities : - Make outbound calls to customers...
...- Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys... ...with clear instructions to resolve issues. - The customer support executive is the direct connection between the customer and company. - They...
...- Respond promptly and professionally to customer inquiries via phone, email, and chat. - Assist customers in troubleshooting issues... ...Collaborate with other team members to continuously improve customer support processes and procedures. - Stay up-to-date on product knowledge,...
...AGC is a business process outsourcing enterprise based in India whose range of services extends... ...in a professional manner.
Resolving customer inquiries and requests and ensuring strong... ...skills.
You have working knowledge of voice process and International Voice Process...
...Opening for Customer Support Voice/ Chat in a top leading MNC Mumbai!!!
About The Client
Our Client is a global professional services company... ...: 06 months to 5 years experience in technical Support Process Can Apply.
Graduate Fresher also Can Apply
Benefits...
...Position Overview : - As a Senior Customer Support Executive at MProfit, you will be a crucial part of our mission to provide exceptional customer... ..., advocating for enhancements to products, services, or processes that would benefit them. - Collaborate cross-functionally with...
...more than 400 payment methods and PCI-certified platforms to process approximately 6 million payments every single day.... ...about us? Read more about the life in PayU here
Job Title- Customer Support Executive (Backend Operations)
Job Type- Contract
Location - Mumbai...
...- The Customer Support Team Leader is responsible for overseeing and managing the day-to-day operations of the customer support team. - This role involves providing guidance, support, and direction to team members to ensure efficient and effective resolution of customer inquiries...
...Designation : Customer Support Manager No. of opening : 3 Location : Goregaon west (10 min walking from Ram Mandir station) Roles & Responsibilities... ...members and contribute to the development of customer support processes and procedures. 8. Maintain a positive, empathetic, and...
...Executive/Senior Responsibilities : 1. Assist Buyers with Order Status : - Retrieve and update... ...if necessary. - Maintain a friendly and customer-centric approach while handling calls. 3.... ...concerns. 4. Handle Return Cases : - Process return requests efficiently and accurately...
...Designation - Customer Support Executive
Location - Andheri
Working days - Monday to Saturday ( 1 sat is off)
Work Time - 9:30 am to 6:30... ...ensure resolution.
Keep records of customer interactions, process customer accounts and file documents.
Maintain Inventory...
...performance and a business need at our Clients end)
Requirements
~ Need Excellent communication skills.
~Good Knowledge in Customer Handling.
~Candidate needs to be ok with rotational shift and Night shift.
~Immediate joiner would be preferred.
Salary-...
...Responsibilities : - Provide technical support and ad-hoc training to customers who use the company's product, replying to inbound queries. - Ensure customers remain satisfied with the product by educating them about functional capabilities and possible upgrades. - Aid with...
...Job Description : Lifespark Technologies is seeking a dedicated and compassionate Customer Support Representative to join our team. The Customer Support Representative will play a crucial role in ensuring that our users receive exceptional support and guidance in using our...
...We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number... ...satisfaction and provide professional customer support. - Customer Service Representative...
...from Infinite Online Shopping Pvt Ltd .
We are looking for Customer Support Executive for our office based out at Mumbai ( Lower Parel ).... ...through solutions or escalation procedures as necessary.
Processing customer orders returns and exchanges efficiently and accurately...
...experience and best in class customer service to our users. We have... ...(
As a part of the Customer Support team with Raise, you understand... ...be part of other channels like Voice, Email, Chat, etc from time to... ...customer service quality and process, while also build sustainable...
...Job Responsibilities:
~ Respond to customer queries in a timely and accurate way, via phone, email or chat
~ Identify customer needs and help customers use specific features
~ Documentation to be taken care
~ KYC Evaluation
~
Job Skills:
~ Excellent communication...
...joining our team. Role : Tele Sales (International Voice Process) Location : Mumbai, Lower Parel. Pay Range : As per... .... The Telesales Specialist will be responsible for customer service, communication, sales, customer support, and training. The role will involve engaging with...
The BPO Executive in Student Services at Boston Institute of Analytics is a key member of the... ..., and the ability to provide exceptional support to students throughout their journey.... ...Assist prospective students in the admissions process, guiding them through application...
Boston Institute of Analytics
Mumbai
21 hours ago
...Position Overview : - As a Customer Support Lead at MProfit, you will be a crucial part of our mission... ...manage the end-to-end ticket management process independently while overseeing a team... .... - 3+ years of experience in a non-voice customer support role. - Strong understanding...
...WLYD is HIRING Customer Support Specialist!!!
Were WYLD the goto Visa powered payments card for Instagram influencers with over 1000 followers. Backed by industry leaders like Aman Gupta Beyounick and Malini Agarwal were on a mission to grow our vibrant team.
We are on...
...We're Hiring Ecommerce Customer Services for The Ecommerce Company!! Job description: As an Ecommerce Customer Service Representative,... ...Assist customers with placing orders, tracking shipments, and processing returns. - Provide product information and recommendations to customers...
...expected to help onboard new driver-partners, provide exceptional support, and quickly adapt to an ever-growing business.
Requirements... ...Experience: Fresher or upto 2yrs exp in any tele-calling or customer support
Qualification- Minimum Graduate and above
Eligibility...