Average salary: Rs689,624 /yearly
More stats ...Role Purpose To support the Commercial and Customer Success initiatives in the region on a day-to-day basis thus ensuring their time and resources are... ...teams in
the third-party agency network.
• Coordinate with the third-party agents and make them accountable for...
...that have been resolved by Ops or Supply Team.
Involved in coordination majorly based out of the Office.
Aligned across BUs and... ...in the local language and English.
~ Previous exposure to Customer Support / Call Centre can be a plus.
~ Confident and energetic in terms...
...providers. For More Information visit our website:
Handling Customer Queries via different channels.
Accepting Transactions at Front... ...Reporting and processing of inflow and outflow of funds.
Coordination with Branches, KYC Team & RTA.
Making sure emails are handled...
...products and technologies are helping our customers to address the greatest challenges of the... ...None
Primary Purpose:
To support the daily operations of the Service team.... ...related to service PO’s , quote requests .
Coordinate /follow up with UK factory for timely delivery...
...Outcomes 1. Learn basic work processes & key traits for becoming good customer support agent by end of week 2
2. Achieve consistent Chat & Call quality above 95 % in audits from week 4 onwards
3. Achieve consistent CSAT above 95 % from week 5 onwards
Competencies:...
...Experienced Age Limit : Up to 29 Years Education : Graduate or Undergraduate Job Description : - Conduct outbound calls to prospective customers for service-related purposes. - Handle customer inquiries, provide information about products/services, and address any concerns or...
...- Closing sales for the company. - Filing customer records, including contact information, purchases and billings. - Conducting surveys... ...customers with clear instructions to resolve issues. - The customer support executive is the direct connection between the customer and...
...Location : Thane Experience : are looking for enthusiastic individuals to join our team as Customer Support Executives in Thane. This is an excellent opportunity for freshers to kick-start their career in customer support. Key Responsibilities : - Make outbound calls to customers...
...Looking for Customer Support Associates to drive customer satisfaction delight & great experience. They will work very closely with internal stakeholders peers leadership team and most importantly customers. They will need to have an empathetic approach towards customers in...
...day looks like : - Manage and ensure the Customer Service, client inquiries, complaints... ...are achieved. - Conduct RCA and enable coordination with internal stake holders for timely resolutions... ...in providing customer service support - Proficiency in English and email drafting...
...of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here
Job Title: Team Lead -Customer Support (Contract)
Job Location: Mumbai, India
Experience: 6-8yrs
Job description
-Candidate should have 6-8 years of work...
...Customer Support Specialist Are you passionate about customer satisfaction and ready to make a positive impact? We’re seeking a dedicated Customer Support Specialist to join our team at Mentice. As a key player in our organization, you’ll directly contribute to our mission...
...- Respond promptly and professionally to customer inquiries via phone, email, and chat. - Assist customers in troubleshooting issues with... ...Collaborate with other team members to continuously improve customer support processes and procedures. - Stay up-to-date on product knowledge...
...Position Overview : - As a Senior Customer Support Executive at MProfit, you will be a crucial part of our mission to provide exceptional customer service and support to our clients. As someone specializing in high-potential customers, you will play a pivotal role in ensuring...
...- The Customer Support Team Leader is responsible for overseeing and managing the day-to-day operations of the customer support team. - This role involves providing guidance, support, and direction to team members to ensure efficient and effective resolution of customer inquiries...
...Opening for Customer Support Voice support role in a top leading MNC Mumbai!!!
About The Client-
Our Client is a global professional services company with leading capabilities in digital, cloud, and security. Combining unmatched experience and specialized skills across...
...related to order tracking, delivery delays, or missing items by coordinating with the appropriate teams. 2. Attend Incoming Calls : - Answer... ...relevant department, if necessary. - Maintain a friendly and customer-centric approach while handling calls. 3. Resolve Buyer Queries...
...Thinking of becoming a PayUneer and you are curious to know more about us? Read more about the life in PayU here
Job Title- Customer Support Executive (Backend Operations)
Job Type- Contract
Location - Mumbai, India
-Analyzing Customer complaints and resolving within...
...We are hiring a customer service representative to manage customer queries and complaints... ...comments, and complaints. - Communicating and coordinating with colleagues as necessary. -... ...satisfaction and provide professional customer support. - Customer Service Representative...
...graduate as a Tele caller to join our Relationship Management team. Your main goal is to boost our sales by reaching out to the existing customers as well as potential customers. The candidate must be willing to work outside their safe zones, dealing with the fast-paced nature...
Rs 3 - 5 lakhs p.a.
...Designation- Customer Support Manager(Investor Relations)
Description :
Responsible for managing and responding to all inquiries and concerns from our investors via email.
Develop and implement strategies to improve customer satisfaction and retention.
Monitor and...
...Description
This is a full-time on-site role for a Growth Coordinator (Sales Support) at A D Naik Wealth located in Mumbai. The Growth Coordinator will be responsible for day-to-day tasks related to customer satisfaction and service, administrative assistance, and effective...
...Improvement :
Drive operational efficiency by optimizing backend support processes systems and workflows.
Identify areas for... ...organizational goals.
Requirements
Post Graduation
Prior relevant experience
Customer Experience Customer Excellence Key Accounts
...Job Responsibilities:
~ Respond to customer queries in a timely and accurate way, via phone, email or chat
~ Identify customer needs and help customers use specific features
~ Documentation to be taken care
~ KYC Evaluation
~
Job Skills:
~ Excellent communication...
As a CRM Support, you will be working at the highest level of support escalation. You will... ...collaborating with internal teams, vendors, and customers to diagnose, troubleshoot, and resolve... ...reliability and resilience- Lead and coordinate the planning, testing, and implementation...
...Greetings from Infinite Online Shopping Pvt Ltd .
We are looking for Customer Support Executive for our office based out at Mumbai ( Lower Parel ).
Company Overview:
Founded in 2008 and having Global ecommerce experience and having worked across multiple categories...
Rs 2 - 5 lakhs p.a.
...Responsibilities:
Assists with resolving supervisor-escalated customer inquiries related to account level information, and provides technical assistance as required.
Supports internal and external customers.
Tracks and reports data for management action.
Solves...
...Job Description : Lifespark Technologies is seeking a dedicated and compassionate Customer Support Representative to join our team. The Customer Support Representative will play a crucial role in ensuring that our users receive exceptional support and guidance in using our...
...Job Responsibilities : - Uploading and processing of Mutual Fund Transactions on Registrar Platform - Process Customer account details changes with Registrar and get the same updated in the platform. - Processing of Payments reference in the system and reconciling the data....
...Overview:
The Customer Support Representative plays a crucial role in providing topnotch customer service to our clients. They are the first point of contact for customers handling inquiries resolving issues and ensuring a positive experience.
Key Responsibilities:...