· Inbound/Outbound calls (130-150 call flow in a day)· Ticket resolution· Emails handling· Handling chatbot
Andheri East, Mumbai
...Mahindra Process : Kotak securities Voice Process/ email and chat/ belnded Qualification: Graduate Experience – minimum 6 months in Customer service / Hospitality / International calling experience / Telecom / D2H / Calling / Telecaller Can consider Internship experience also...
...business growth and profitability by maximizing value. - Analyze customer data to improve customer experience. - Evaluate and improve... ...literacy and ability to learn new software. - Knowledge of customer success processes. - Experience in document creation. - Patient and active...
...time in English and willing to work in US or UK shifts, must be flexible with work timings. - Demonstrated ability to deliver excellent customer service and resolve issues with good judgment - Strong analytical abilities for troubleshooting and problem-solving - Appreciation...
...production, and other services.
This position pertains to one of our business segments, namely CryptoNewsZ.
We are hiring for Customer Success Manager skill for CryptoNewsZ which is a pioneer news media house covering news & events from the crypto and blockchain...
...Customer Success Manager, India
About Viamo
Mobile technology is revolutionizing how organizations engage with the people they serve. More than 96% of the world's population has access to a mobile phone, meaning it is now possible to reach nearly every single person...
...talent, and on the other end - we work with over 250+ Enterprise customers like Amazon, Adobe, Google, HDFC Bank, Adani, and the majority... ...product ideas planned, and we are looking for a Director of Customer Success.
We’re looking for someone enthusiastic, comfortable with...
...seeking talented and ambitious individuals to join our company.
The Role
JoVE is currently accepting resumes for the position of Customer Success Specialist, Life Science. The specialist will be part of our Customer Success Team and will be working with existing JoVE...
...Description
For our customers who wish to get the most value out of Salesforce with an enterprise experience and the fastest support, delivered by our most skilled authorities, they purchase our Success Plans.
The Customer Success Area Lead will work closely with key...
...- Job Title: Senior Manager, Customer Success (Account Management)- - Company Overview : [Company Name] is a leading provider of [describe your company's product/service]. We pride ourselves on delivering innovative solutions to our clients, empowering them to achieve their...
...teams consist of a mix of experienced and junior professionals, to facilitate day-to-day learning through mentoring. It is in the Customer Success team that a permanent position is vacant:
Job Description
The mission:
Are you ready for an exciting role as a...
...We have urgent opening for Customer Success Consultant / Customer Service Consultant in reputed industry for Malad West- Mumbai location.
Designation: Customer Support / Customer Success
Must Have: Should have min 2 years exp. on Customer Success/ Customer Service...
...commission calculation and tracking software for the most innovative businesses around the world.
Job/Position Overview:
As a Customer Success Executive at Kennect you will play a pivotal role in ensuring the overall satisfaction and success of our clients. You will be...
...Customer Success Description : About Groww : - We are a passionate group of people focused on making financial services accessible to every Indian through a multi-product platform. Each day, we help millions of customers take charge of their financial journey. Customer obsession...
...This is a remote position.
Job Description
Customer Success Managers
Remote
Job Summary: Our client is looking to introduce the concept of a Customer Success Manager in their organization to help service clients better. Currently, they have...
...ICT group with a strong pan-India presence. We provide simplified technology solutions, reliable and secure network solutions, and customized IT and Telecom solutions for businesses in the Retail, Enterprise, and Government Institutions sectors. Our unique positioning and understanding...
...Position : Customers Success Associate
Job summary / objective:
Should have experience handling SAAS product or any software product .
Serve as daytoday contact for the clients building trust and rapport while identifying areas of opportunity highlighting best practices...
...Overview:
The Customer Success Manager plays a crucial role in ensuring customer satisfaction and retention. They are responsible for cultivating strong relationships with clients understanding their needs and guiding them to success with the companys products or services...
Who we’re looking for
Were looking for a highperforming and efficient Customer Success Associate to help us meet our customer acquisition and growth targets by keeping our company competitive and innovative. Closely collaborating and workin \"communication skills\"
Job Description:
Role:
Responsible for develop customer relationships that promote retention and loyalty, ultimately improving customer... ...lifetime value and reducing churn
Responsibilities:
Client Success Executive
~Develops customer relationships that promote...
...Moove is on a mission to make the world more productive and successful by redefining access to auto finance and vehicle ownership. Our... ...entrepreneurs in the mobility sector.
About the Role
As a Customer Success Executive at Moove, you will play a key role in ensuring...
...Job Title: Customer Success Manager (CSM) Nisiki is a manufacturer of high precision electro-mechanical components and a Total Solution Provider for the success of more than 600+ OEM customers. As a CSM, you will be part of a sales team handling domestic and global OEM customers...
...and follow-through. You should have a passion for our product, an eagerness to learn and a strong commitment to serving our growing customer base. The candidate will execute the Customer Retention Strategies and will be responsible for improving the overall experience for users...
...Role Purpose To support the Commercial and Customer Success initiatives in the region on a day-to-day basis thus ensuring their time and resources are utilised effectively.
To deliver KPI’s through supporting the Commercial & Customer Success internal leads and third-party...
...have 1000+ brands under management, more than 10k stores and servicing 23k + pin codes. - We are looking for a technically savvy customer success associate who possesses a strong drive for results and problem-solving. Duties will include a broad range of tasks such as maintaining...
...Job Title- Associate Customer Success Renewal Specialist
Location - Mumbai
Nice to meet you!
We’re the leader in analytics. Through our software and services, we inspire customers around the world to transform data into intelligence - and questions into answers...
...JOB DESCRIPTION
We are looking for aspiring candidates for one of our Blended Domestic Premium Customer
Service Process. This is an immediate joining opportunity to work with one of the Top Class Customer Care
Projects in India.
Role : Customer Service Specialist...
...Enterprise business unit at Apna is responsible for driving revenue, sales, and customer retention. It is composed of three sub-units - Sales, Marketing, and Revenue Operations, which includes Customer Success Management. While the sales team is segmented by industry expertise, the...
~ Key responsibilities Including but not limited to
1. Onboard new customers
2. Follow up on renewals
3. Encourage upsells and crosssells
4. Build relationships between customers and the support team
Develop trust relationships with a portfolio of major...
...India, headquartered in Noida has a very strong team and a large customer base in India. We have seen phenomenal growth in our business... ...departments etc. are our customers.
Role Overview:
The Customer Success Manager will play a key role in driving Customer Success,...