Average salary: Rs419,571 /yearly
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...JOB SPECIFICATION: (QUALIFICATIONS/KNOWLEDGE/EXPERIENCE)
Years of Functional Experience: 0.6 - 2 years of work experience in Customer service in the voice and Chat process.
Degree/Diploma: Any Graduate
Knowledge & Skills:
Basic Computer Skills
Excellent English...
...skills. Example: Ability to type a minimum of 22 words per minute with few grammatical errors in a back and forth conversation with a customer. - Friendly and upbeat style - Ability to handle difficult or irate customers effectively - Ability to set expectations and deliver...
...Contract type: Full time
Location: Noida
JOB OVERVIEW
The Customer Service Executive role is focused on providing support in processing and resolving all queries, requests, and complaints received from both Study Group’s external customers (primarily Agents) and...
Study Group
Noida
1 day ago
...complaints and requests received, ensuring that the stipulated service level agreements are met. - Prioritisation of workload to ensure... ...requirements. - Timely and clear escalation of any issues to the Customer Service Team Lead/Manager. - Ensuring a high level of quality and...
.../complaints and received from other sources like web, SMS etc. - Will be responsible for solving Agent and Customer queries/complaints - Resolve queries within service standards (Accuracy, TAT, NPS etc.) - Capture data related to queries on system Data Analysis : - Help in Root...
...Job Title: Customer Support Executive
Company: SelfUpGrad
Location: Delhi NCR and Hybrid
Sector: Academic Education (Schools)
About... ...accurate information about SelfUpGrad's academic programs, services, and policies to assist customers effectively.
#...
SelfUpGrad™
Delhi
1 day ago
We have an exciting job opportunity for German speakers! We are hiring for German Resources for International Airlines in Gurgaon. We are looking for experienced or fresher resources with B2 Certification in German and English proficiency. The active salary goes up to 5.5 LPA...
...Contract type: Full time, Permanent
Location: Noida
JOB OVERVIEW
As a Customer Service Executive, your primary responsibility is to contribute significantly to fostering a positive customer experience by engaging in effective telephone communication. You will be...
...English communication. - Should be comfortable with work from office. Roles and Responsibilities : - Receiving inbound calls of the customers. - Proactive in solving issues of Customers - Providing them the satisfaction. - Should stay updated with Product Knowledge. - Create...
...- Customer Requirements : Manage and fulfill customer requirements including hotel bookings, transportation, and other land arrangements... ...strong relationships with local suppliers to ensure high-quality service and competitive rates. - Coordination : Coordinate with travel agents...
...Job Title : Voice Executive Location : Shivaji Nagar Company : Startek Salary : 22,000 per month Shifts : Day Shift Education : Graduation... ...Executive, you will be responsible for delivering exceptional customer service through phone interactions in English and Hindi. - This entry-...
...calls, emails, faxes, and requests from customers, providers, underwriters, and internal associates... ...provide information and resolve customer service issues.
• Interpret policies, and... ...48834 | Operations | Entry Level | Non-Executive | Allianz Partners | Full-Time |...
...goal for this role will be to provide excellent customer satisfaction to the customers. As a Customer Support Executive you will be responsible for contacting customers... ...simultaneously.
Understanding the products and services provided by the company.
Supporting the...
...Maintain and update self-help documents for customers to speed up resolution time
# Identify... ...legal challenges by complying with service agreements
#
# Deliver excellent... ...decision making
Attention to Detail
Execution Excellence
Client (Internal) Centricity...
...Mega Interview Drive Position: Customer Service Executive / Customer Service Manager
(Retail Branch Banking)- CASA, Gold Loan, Insurance, FD, RD.
Date: 22nd May, 2024 (Wednesday)
Focus Branches - Noida/Ghaziabad
Interview location - New Delhi
CTC: Upto...
...technology, consulting and
business process services company. We harness the power of... ...Services India Pvt Ltd. is looking for a Customer Service RepresentativeWe are looking for... ...Attendance & Accountability policies
Execute issue /query resolution and ensure proper...
...concerning Light & Sound & Infrastructure
Knowledge of Food & Beverage
Negotiation skills
Leadership Skill & Delegation
Customer Service
Problem-Solving Skills
Multi-tasking abilities
JOB DESCRIPTION
Understanding the requirements and the details of...
...Designation: Customer Experience Specialist (US process)
Roles and Responsibilities of a... ...Customer Experience Specialist
· Customer Service through calls
· Ensure timely and... ...Attendance & Accountability policies
· Execute issue /query & Client level delivery quality...
...The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions...
...Join our team as a motivated Customer Service Intern! Gain hands-on experience in a dynamic customer service environment. - Assist clients, address inquiries, and resolve issues professionally. - Responsibilities include responding to customer inquiries via phone, email, and...
