Search Results: 4,461 vacancies
...Job Description
Skill required: Customer Operations - Voice - Service Desk Voice Support
Designation: Customer Contact Comms Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
About Accenture
Accenture is a global professional...
...Key Responsibilities of an Escalation Manager / Duty Manager / Customer Success Manager
Escalation Management deals with Incident/Problem... ...agreeable for the customer.
Serve as leaders and point of contact for escalated contact resolution for complex problems
...
Job Description
Company Description
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills...
...Greetings!!!
Walk-In Drive for Customer Service Representative - HCLTech
Profile - International Semi -Voice, customer service for Supply... ...Ensuring data security - proprietary data of customers
Contact Person : Dhivakar S HR
Mail: ****@*****.***
Regards...
...year experience in a consultative selling environment.
Basic telecommunications knowledge.
Strong commitment to help and serve customers.
Selling skills and business acumen.
Highly flexible, takes varied call types within call center environment adjust call...
...Ltd
SITEL is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27... ...Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings...
Job Description
Company Description
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills...
...inbound calls professionally, addressing customer inquiries, and complaints, and providing... ...effectively.
• Ensure high-quality customer service and maintain customer satisfaction by... ...If any further Details are needed ,Please contact the below
HR : Sherin : +91 86087274...
...Deliver on SLA commitments based on the contract
Meet and exceed customer satisfaction goals
Daily / Weekly / Monthly / Quarterly... ...organizational / quality standards
Formulate action plans for consistent service delivery quality
Create preventive / corrective action plans...
...processes, our innovative solutions enable our customers' manufacturing processes in several key... ...in design, implementation, and technical service to ensure success for our partner clients... ...customers’ investigation and complain, contact with the related departments to complete...
...We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance... ...and stakeholders.
• Strategic thinker with a data-driven and customer-centric approach to decision-making.
• Experience working with...
...Position: Customer Service Executive (CSE)
Location: Kilpauk Chennai Tamil Nadu
Job Type: Fulltime Fresher
Salary: From 15... ...Customer Service Executive. The ideal candidate will assist clients contact vendors and perform various administrative tasks to support...
...Job Summary : - We are seeking a dynamic and customer-focused individual to join our team as a Voice Process Executive. In this role, you... ...handling inbound and outbound calls, providing exceptional customer service, and ensuring a positive customer experience. The ideal...
...technical and business collaboration efforts necessary for ensuring customer satisfaction and business continuity for client’s most critical... ...and an important partner with Sales, Engineering, and Services for ensuring future business preservation.
Education and...
...This is a remote position.
Job Description
This task involves managing customer complaints service requests and tickets through Zoho Desk.
The responsibilities include registering complaints raising tickets sending quotations acknowledging service requests changing...
JOB DESCRIPTION
Role : Manager – Customer Service & Quality
Experience : 12 to 15 Years
Job Location : Chennai
About OJ Commerce:
OJ Commerce is a fast-growing, profitable online retailer based in Florida, USA...
...overseeing and managing the day-to-day operations of the inbound customer service team. This role requires strong leadership skills, exceptional... ...enhance the overall customer experience. - Act as a point of contact for complex or escalated customer issues, resolving them...
...Provide support to relevant posts on the Customer Forums, Facebook, Twitter, and Playstore.... ...Social Media Agent will act as the Primary Contact for the customer. - Handling Social media... ...to advanced knowledge levels with service quality standards. - Should necessarily have...
...related issues. 4. Basic knowledge on MS office Roles & Responsibilities : 1. To maintain high login Efficiency (Availability) for customers 2. To resolve tickets within agreed SLA of ticket volume and time 3. To adhere to quality standards (voice and accent, Tech Monitoring...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our... ...specific Nuance products such as Omnichannel Customer Engagement, Conversational IVR, Gatekeeper, to...
