Average salary: Rs1,861,157 /yearly
More stats ...experience . Experience in Telecom Network Operation Centre supporting layer 1 and 2 operations . Experience on DWDM, Carrier Ethernet Products... ...implementing installations as required for new and existing customer and internal projects inclusive of - terminations, testing and...
...to provide 24x7 assistance to our global customers.
Support is provided via calls, emails, and... ....
The team monitors the global Media services infrastructure (9 Data centres and its infra... ...Graduation or equivalent degree.
Experience: 1-3 years of relevant experience....
...position.
Job Description
This task involves managing customer complaints service requests and tickets through Zoho Desk.
The responsibilities... ...Template management.
Roles and Responsibilities:
1.Register customer complaints and service requests in Zoho Desk...
...Design & Inventory Management of Site closure activities.
Work order creation/Closure & inventory clean up.
Resolving issues and initiating appropriate corrective action
Creating reports and project documentation
Respond to customer queries in a timely manner....
...JD for SD : - Required Experience 1 & above year for E1 and 3 Years for E2 - 3 to 7yrs... ...Communication with International Voice Support experience. 2. 24-7 shifts 3. Experience in... ...high login Efficiency (Availability) for customers 2. To resolve tickets within agreed SLA of...
...equivalent experience.
~0-4 Years experience
Key Responsibilities
Lead schedule and monitor program management activities for all customer deliveries
Execute projects on a crossfunctional and regional basis within the allocated costs defined scope and timelines...
Broad outline of the Role
Has sufficient knowledge within Program Management to allow them to apply their knowledge efficiently and work productively with broad instruction Regularly participate in important projects or activities as a full contributing team member is able...
.... What function does it drive/support and how does this role interact... ...quality assessments of customer support interactions, including... ...and areas for
improvement in service quality
. Develop and implement... ...and Analysis: Quality Analysts are responsible for assessing...
...Company Description OneGlance Software Services Pvt Ltd provides innovative software solutions... ...to patient preferred languages, decision support alerts on patient visit pattern,... ...This is a full-time on-site role for a Customer Service Support Manager. The Customer Service...
...brings together engineers, artists, analysts, product experts, account... ...client's needs.
Identifying customer needs, and problems and taking... ...Skills:
Work experience of 1-4 years in client handling roles... ....
Passionate about client service with a knack for soft skills and...
...Quality check product knowledge, policies, and procedures
Improves customer satisfaction and call quality by monitoring agents and providing... ....
Coordinate with Team lead, Trainers on the calibration of service processes.
Create quality reports for supervisors and...
...Job Family Descriptor
Experience: 2 - 5 Years
Customer Facing - Global Client/Customers
MIS Specialist
Work experience required on Excel, Power BI & PPT.
Excellent Client handling skills and management skills are required.
Experience in managing the billing...
...global delivery center. India Solutions services three business lines: Corporate and... ...over 10000 employees, to provide support and develop best-in-class solutions... ...valuable relations with our customers.
Job Title:
Support Analyst
Date:
28 Mar 2024
Department...
...Side cab
* Unlimited Incentives
* Chat Support
* Email Support
* Blended Process
A chat support agent connects with customers through instant messaging on a business's website... ...technical support, resolve customer service inquiries, or offer additional forms of real...
IT Support Analyst – Customer Integrations
Key word - ITSM SNOW (Service Now) ticket management role with SAP, APIs, SAP Ariba Integrations, various SAP instances globally, SAP Idocs, CXML Structures
Location – Any locations in India . Job timing – Shift timings – 2.30...
...As a Customer Support Representative, you will be responsible for providing exceptional customer service and support to our clients. Your primary goal will be to ensure customer satisfaction and resolve any issues or inquiries they may have in a timely and professional manner...
...economies around the world.
What You'll Bring
~ 1-3 years' experience in a technical support capacity - Experience troubleshooting and resolving technical... ...issues with a demonstrated focus on excellent customer service skills. - Experience working in an enterprise-level...
Handling customer complaints, Create customer care protocol
Inbound calling for customer service, solving customer queries, recommending solutions and guiding product users through features and functionalities, professionalism, patience, and a "people-first" attitude.
...Provide quality customer services to prospective and existing clients in a professional manner
Answer and handle customer s enquiries, feedback... ...with a team of customer servicing staff in providing full support to clients enquiries
Assist in any ad hoc tasks assigned by...
...Position Title : Customer Support Executive CTC : 2.75LPA- 3LPA Exp : Fresher Location : Bangalore, Mumbai, Jaipur Working Mode : Onsite Primary... ...these with the product manager. - Maintain excellent service standards, going above and beyond to ensure customer satisfaction...
...Job Description
Company Description
Sutherland is seeking an attentive and goal-oriented person to join us as Back Office Analyst We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills...
Rs 2.4 - 3 lakhs p.a.
...Job Description for After Sales & Customer Support at Meras Plugins
Company: Meras Plugins
Location: Chennai
Experience: 1-2 years
CTC: 2.4 to 3 LPA
Gender Preference... ...established SOPs.
Develop FAQs for customer service support to address common inquiries....
...Job Title: Customer Support Specialist
Location: Chennai Tamil Nadu
Job Type: FullTime
Department: Customer Service
Reports to: Customer Support Manager
Job Overview: As a Customer Support Specialist you will be the frontline communicator with...
...position.
Excited to join the world of customer support Apply now for the Customer Support... ...passionate about delivering exceptional service. If youre ready to provide topnotch support... ...Hiring Process:
Step 1: Friday Monday Job Opening will be open...
...Overview:
As a Customer Support Executive, you will be responsible for providing exceptional service to our customers. Your role will encompass a variety of tasks including requirements gathering, resolving queries, updating customers on new software pitches, and transferring...
...· 5 Days Working
· Rotational Shifts
Both Way Cab
Eligibility Criteria:
·
Min 1 year of International Calling experience is mandatory.
Provide customer support via Calls & Email Chats .
Ability to understand the issue and resolve the miscellaneous queries...
...Artifex HR is hiring a customer service manager for a leading restaurant chain based in Chennai.
Customer Query Management:
Develop... ...degree.
Proven experience of at least 5 years in customer support, call-center management, or a related role, preferably in the...
...Minimum 1-year experience in a consultative selling environment.
Basic telecommunications knowledge.
Strong commitment to help and serve customers.
Selling skills and business acumen.
Highly flexible, takes varied call types within call center environment adjust...
Urgent requirement - Customer Support Officer for an Ecommerce start up (SuperSSMart)
Experience 0-2 yrs only
Skills required
1. Manage customer life cycle by responding to customer queries and issues over call/email/chat.
2. Identify the needs of customers, resolve...
Rs 15000 - Rs 20000 per month
...Good organizational and time management skills
Customer-oriented mindset and a passion for delivering exceptional service.
*Roles and Responsibilities*
Provide prompt and efficient customer support via phone, email, and chat
Assist customers with product...