Search Results: 10,874 vacancies
...ABOUT THE ROLE As a Program Manager, Customer Experience, you will oversee and improve all aspects of the customer’s Post Sales journey, ensuring swift resolution and satisfaction throughout the customer lifecycle. This role will work closely with the department lead in driving...
...rapidly across India with 10% of the overall customer universe already onboarded on the... ...KEY ROLE AREAS
Lead overall customer experience and support team focused on customer escalation... ...Haryana.
Customer Experience Customer Escalation Management Net Promoter Score
...Description
Job Summary:The Assistant Manager for Net Promoter Score (NPS) is responsible... ...strategies to measure and improve customer satisfaction and loyalty. The role involves... ...functional teams to enhance overall customer experience. The ideal candidate should possess...
...About the Opportunity Role: Operations - Customer Experience
Level: Assistant Manager
ReportingTo: Manager - Customer Experience
Location: Gurgaon
About the Function
The Customer Experience Team focuses on improving the customer contactagendas like Customer...
...We are on the hunt for our next Customer Service Champion!
As part of the Zomato Associate... ...roles across sales, operations, program management, support, supply chain, and category... ...the ‘table’:
Zealous Customer Focus- Experience in a fast-paced customer service and...
...Overview:
The Customer Experience Management role is critical to the organization as it directly impacts the satisfaction and loyalty of our customers. This position is responsible for developing and implementing strategies to enhance the overall customer experience drive...
...capabilities in the mobile domain.
In 2023, our customers (Electricians, Panel Builders, Electrical... ...will be your role
As mobile solution manager your role will be pivotal in overseeing... ...applications.
Reporting to the Mobile Experience Manager, you will be responsible for...
...Identify and measure the parameters across different touchpoints in a members journey that are crucial for experience.
-Create process enhancements and efficiencies, and manage any projects to completion
-Manage all flows of inbound member requests and issues via email, chat...
...Job Description
ABOUT THE ROLE AND TEAM
The Knot Worldwide is looking to add Customer Experience Reps to our growing department. You will partner with our team members that focus on Couple Support, Registry and/or Stationery both in local TKWW offices as well as remote...
...Get to Know our Team:
Agoda's Customer Support Team understands that travel can be an everchanging... ...look for ways to improve our customer's experience. We quickly adapt to challenges by... ...environment. As a Contact Center Team Manager based in Gurgaon , you will support both...
...company focused on empowering Indian travelers to plan, book and manage their trips across rail, air, buses and hotels. ixigo assists... ...We are looking to hire a Senior Quality Auditor, Customer Experience to play the key role of managing process quality for customer...
...emphasis on employee engagement and work-life balance.
Job Family
Ecommerce Customer Experience
Key responsibilities
The Customer Experience Partner is responsible for managing the Ecommerce Operations with following main responsibilities:
Interacting with...
...Job Description
Monitor and manage our brand's online reputation across social media... ...Respond promptly and professionally to customer feedback, complaints, and grievances on social... ...address performance problems
Proven experience in social media management, online reputation...
...offline booking queue to ensure a higher conversion rate.
Calling customers as per the SOP to share any important information or to collect... ...to multitask and handle multiple client inquiries simultaneously.
~ Excellent Team Player
~2+ years of relevant experience...
...We are conducting walkin interviews for the position of Associate Customer Experience at Indias Leading Food Delivery Company in Gurgaon Haryana. on 09/03/2024 and 11/03/2024. Below are the details:
Role: Associate Customer Experience
Job ID: 0023
Company: Indias...
Rs 3.5 - 5.5 lakhs p.a.
...Virtual-Interview drive on 8th March 2024
Role: Associate Customer Experience
Job ID: 0023
Company: India's Leading Food Delivery Company
Location: Gurgaon, Haryana
Salary: 3.8 - 5 LPA (tentative; actual salary will be decided in the interview)
What You...
...with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune... ...a comprehensive event marketing and management platform for marketers and event professionals... ...work seemlessly to create intutive experiences
~ are aggressively shaping the future...
...Ensure timely dispatch (automated) and acceptance of bills to customers and collection efficiency -90% within 0-60 bucket / 99% collection within 0-90 days
Provide/Receive necessary information to/from customer in support of the dispute. Raise, follow up and close the dispute...
...Get to Know our Team:
Agoda's Customer Support Team understands that travel can be an everchanging... ...look for ways to improve our customer's experience. We quickly adapt to challenges by... ...Deliver excellent customer service and manage the needs of our customers (guests and partners...
...empowering your Revenue teams by up-skilling desired skill sets via a custom enablement program unique to you, designed by L&D experts as... ...most to you.
Key Responsibilities:
● Team Leadership and Management: Recruit, train, and lead a high-performing sales team.
● Set...
