Search Results: 7,246 vacancies
...Overview:
The Customer Experience Management role is critical to the organization as it directly impacts the satisfaction and loyalty of our customers. This position is responsible for developing and implementing strategies to enhance the overall customer experience drive...
...rapidly across India with 10% of the overall customer universe already onboarded on the... ...KEY ROLE AREAS
Lead overall customer experience and support team focused on customer escalation... ...Haryana.
Customer Experience Customer Escalation Management Net Promoter Score
...We are on the hunt for our next Customer Service Champion!
As part of the Zomato Associate... ...roles across sales, operations, program management, support, supply chain, and category... ...the ‘table’:
Zealous Customer Focus- Experience in a fast-paced customer service and...
...Job Description : - Customer Service is one of the key functions at ET Money. It's one function where we directly interact... ...- Empathy and speed are two keys levers that help us manage the flow and create a positive experience for users. Role & Responsibilities : - You will have...
...a reliable, convenient, and hassle-free experience. Prometric serves as an industry gatekeeper... ..., email, and chat to ensure exceptional customer experiences.
Field, triage, diagnose and... ...and resolution of issues.
Define and manage troubleshooting best practices for team...
As the Head of Student Experience, you will be at the forefront of shaping and curating the student journey from pre admission to post-admission... ...implement strategic initiatives.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities....
...processes.
team in the creation, editing, approval, and delivery of customer communications
communications as and when needed
with... ...first and actively work to improve their overall communication experience
current knowledge of effective methods for communicating...
...About the Opportunity Role: Operations - Customer Experience
Level: Assistant Manager
ReportingTo: Manager - Customer Experience
Location: Gurgaon
About the Function
The Customer Experience Team focuses on improving the customer contactagendas like Customer...
...and support to students. With a focus on customer satisfaction, Hikeedu strives to address... ...students to improve service quality.
Managing escalations, cancellations, and working towards... ...target-oriented environment.
Prior experience in a customer support role will be an...
Profile: Sales and Support
Location: Gurugram
About Us
Hike Education is one of the leading EdTech companies working with the top B-schools providing support and assistance to the students.
It was started in the year 2014 by a team of 2 visionary people with a motive...
...offline booking queue to ensure a higher conversion rate.
Calling customers as per the SOP to share any important information or to collect... ...to multitask and handle multiple client inquiries simultaneously.
~ Excellent Team Player
~2+ years of relevant experience...
...complete information by using the right methods/tools.
Handle student complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
Skills: communication skills, escalation resolution, customer support, voice processing...
...We are conducting walkin interviews for the position of Associate Customer Experience at Indias Leading Food Delivery Company in Gurgaon Haryana. on 09/03/2024 and 11/03/2024. Below are the details:
Role: Associate Customer Experience
Job ID: 0023
Company: Indias...
...A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and...
...voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
Experience Management Associate
As an Experience Management Associate, you will be part of an industry leading,...
...Job Location: Gurgaon Work Experience: 10-14 years
Helping India go places
We’re an OTA - an Online Travel Agency, that has been... ...Looking for fellow travelers! Is that you?
We’re looking for a Manager/Senior Manager/AD, User experience – who can balance thoughtfulness...
...Role: Customer Support Representative / Associate Customer Experience
Company: Indias Leading Food Delivery Company
Location: Gurgaon Haryana.
Experience: 0 3 Years
Education: Bachelors Degree (Graduation from a regular course)
Salary: 3.8 5 LPA (tentative...
...subjects related to Environment to UG and PG programs.
Research and Practical exposure in solid waste management and Bio Technology will given preference.
Experience:
~ Minimum 5 Years of Experience with UGC NET and 5 Research Paper/Publication required
Job...
...NIIT provides comprehensive and scalable managed training services for learning administration that maps directly to our customer needs. Training is our business and passion... ...Customer Support Executive (Voice Profile)
Experience – 0 to 29 Month
Job Location – Gurgaon...
...brand visibility globally.
Job Description
As the Customer Success Manager (CSM) Lead, you will be responsible for driving customer... ...customer success teams in a SaaS company
At least 4 years of experience in managing teams across sales, success, support, and other...