Search Results: 26,094 vacancies
Rs 10 lakh p.a.
...Role - Manager - Customer Experience Location - Mumbai / Chennai
About the role
The operations delivery function is at the core of processing every customer financial transaction. It links risk management and control processes to help protect the organizations assets...
...Your role in detail ● Customer Delight – Delight and wow the customers through service and
hospitality culture, managing low failure rates of services, handling
customer escalations
● Customer Acquisition and Conversion: Identify and source new sales
opportunities...
...business decision making to elevate our operating model. You will manage periodic and adhoc financial and resource analytics and... ...Collaborate with internal teams to create landing pages and optimize customer experience, instrument conversion/engagement points and optimize user...
...Adobe XD, Prototyping, Figma, Wireframing.1. Understand and map the existing customer journey2. Work closely with product manager, IT team to improve customer experience3. Design A/B testing experiments with the help of analytics team to improve on customer journeys4. Create...
...entails graphic design, illustration and wall features.
Role Description
This is a full-time on-site role for a Customer Experience Manager at Kalakaari Haath in Mumbai. The Customer Experience Manager will handle day-to-day interactions with clients and communicate...
Owns and manages the customer experience. Has responsibility for end-to-
end customer experience within the assigned scope in 4PL, in compliance
with relevant company procedures and agreements with customer.
Manages end-to-end shipment process, in compliance with relevant...
...diversity in professional backgrounds and life experiences. By enabling a consistent, unbiased, and... ...:
To provide service and support to Customers and Commercial Division and be a link... ...in a consistent manner
• Inform the manager of problems which could have impacts on...
...Hiring for a Renowned Developer for their Premium Luxury Project in SOBO Position: Sales Manager - Customer Experience Center Location: Tardeo - South Mumbai CTC: up to 20 LPA Requiste: - Applicants with 5+ yrs of Relevant Experience in Sales of Premium Luxury Real Estate...
...wear and youth fashion for millions of customers worldwide. Established in 2013, we’ve evolved... ...just about the apparel; it’s about the experiences we provide. We strive to deliver... ...using computers and customer relationship management (CRM) software
• Ability to work effectively...
...Your Profile
# Monitor and respond to customer reviews, comments, andmessages across various social media platforms
# Engage with... ...innovations, andchanges.
Your Checklist
# Minimum of 1- 2 years experience as a social media representative, or a similar role.
# An...
...Manager-Customer Experience
Supporting Customer Experience Activity by closely driving NPS, working on Process Automations.
a.Self-driven individual with very good understanding on NPS & Credit Cards processes.
b.Responsible for the overall service quality of...
...the Users to the Product team
4. Following defined SLAs for Customer Support
KPI :
1. Avg. First Response time on support tickets... ...hard work. We're ambitious, fast-paced, and unafraid to experiment, fail, learn, and ultimately succeed. This is us! Join our team...
...Opportunity
Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as... ...high-quality data to set a high standard for all the assignments managed. May perform root cause analyses in the event of escalations. May...
...Job Title:
Centre Manager Quality
Job Category:
Internal / External
Department/Group:
Service Quality
Job Code/ Req#... ...approaches (Lean, Six Sigma, …) would be an added advantage
# Good Experience as a quality analyst in a contact center environment and...
...Your Profile
# Handling chats from customers
# Resolving customer queries over chat process.
# Providing customer satisfaction.
Your Checklist
# Excellent communication skills in English
# Good customer service skills
# Ready to work in rotational shifts...
...as individuals and professionals.
Your Mission
As our Customer Experience Specialist, you will play a vital role in delivering an... ...Participating in team building activities and HR events
Managing leads and driving lead generation efforts
Achieving set targets...
...The incumbent will be responsible for improving the overall Customer experience of the assigned Customer segment
S/he will have to identify... ...responsible to implement the changes
S/he will also Project manage external agencies if engaged to support large scale customer journeys...
...We are looking for an experienced, passionate, and motivated Customer Experience
Specialist to join our team As our Customer Experience Specialist... ...in Team building activities and HR events
Lead Management
Lead Mining
Achieve Target
Coordinate with teams and...
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may include the following (but are not limited to): - Customer channel management - Case Management - Customer onboarding and relationship management...
...Customer Experience Expert -Mumbai, Maharashtra, India.
Bringing Customer Experience to the next level, Strategy Product CX.
🚀 Your next... ...in Customer Journey mapping.
~ Expertise in Feedback Management methodology.
~ Digital and Artificial Intelligence awareness...