...Key Responsibilities:
Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a Contact Centre Operations being committed to deliver a great customer contact experience through a variety of customer contact channels
To...
...PROFILE:-
SLA Management
Manage performance of the team
Deliver on SLA commitments based on the contract
Meet and exceed customer satisfaction goals
Daily / Weekly / Monthly / Quarterly Reporting of SLA performance
Proactive management of business /...
...Principal Consultant - Contact center BA - ITO079678
Genpact (NYSE: G) is a global professional services and solutions firm delivering... ...with NICE Cxone, and specific Nuance products such as Omnichannel Customer Engagement, Conversational IVR, Gatekeeper, to join our team. As...
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
...key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary for ensuring customer satisfaction and business continuity for client’s most critical accounts. This person will assemble cross functional teams including,...
...Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems.
. Manage the...
...Job Title: Customer Relation Executive
Location: Chennai
Job Type: Full-Time
Salary: 3 - 4 LPA Experience: 2+ Years... ...service.
Responsibilities:
Serve as the first point of contact for customer inquiries via phone, email, or in person.
Provide...
...from Movate (Formerly known as CSS Corp) !!! Job Opportunity for Customer Support - Chennai (Ambattur)
Position : Customer Support... ...Roles & Responsibilities:
Manage inbound and outbound contacts in a timely manner.
Excellent written and verbal communication...
...in fact grow our glass door rating to 4.2 on 5.
The role of Customer experience involves providing comprehensive assistance, guidance... ..., providing ongoing support, and being a reliable point of contact throughout their journey.
Maintain accurate records of customer...
...We're hiring a Customer Success Manager to work on our Commercial team. In this role, you will manage and grow the relationships of the... ...What you'll be doing:
You will lead as the main point of contact for servicing clients within your patch allocation. This involves...
...for projects in more than 80 countries.
Your responsibilities
Be the first point of contact and gateway to more advanced services, we are looking for a multilingual Customer Connect Agent which will provide first line support to our customers and the global HE...
...Job Summary:
MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels... ...click here:
Key Responsibilities:
Single point of contact for order tracking, communication with logistics partners and all...
...Greetings!!!
Walk-In Drive for Customer Service Representative - HCLTech
Profile - International Semi -Voice, customer service for... ...Ensuring data security - proprietary data of customers
Contact Person : Dhivakar S HR
Mail: ****@*****.***
Regards...
...the network.
• Diagnose, troubleshoot, and resolve issues using customer input.
• Learn on HP Portal regarding the emerging technologies and Work with that.
• Act as the first point of contact for clients with issues concerning their Desktop,
Plotter, Printer...
...Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment. Activities may... ...to use our website, apply for a position, or to perform a job, please contact us by emailing ****@*****.*** ....
Rs 1 - 2.5 lakhs p.a.
...We are looking for Minimum 2 years of experience in customer handling, with a focus on managing escalations.
For more info contact to HR Kavya-(***) ***-****.
Job Title: Customer Care Executive (Escalation calls and mails Handling)
Job Description:
We are...
...About Client:
A Leading Product development company
Job Description:
# Onboarding new customers and guiding them through the implementation process.
# Establishing strong relationships with clients to understand their goals and challenges.
#...
...Position Title : Customer Support Executive CTC : 2.75LPA- 3LPA Exp : Fresher Location : Bangalore, Mumbai, Jaipur Working Mode : Onsite Primary Skill : Finance Knowledge Good to have : Excellent Communication skills Qualification : BCom, BBA, BBM, BA, B.Sc, MBA/ PGDM Roles...
...process relating to credit and operations.
To build a profitable portfolio.
Requirements
Skills and Competencies
Strong customer focus
Energetic and willing to work
Strong commercial and business acumen
Knowledge of financial services industry
Good...
...Manager to join our team. The Market Acquisition Manager will be responsible for developing and executing strategies to acquire new customers and expand our market reach. This role requires a combination of strategic thinking, strong analytical skills, effective communication...
Rs 15000 - Rs 30000 per month
...Job description
Job – Tele-caller & Client Relation
Job Title – Customer Success Executive
NEED ONLY OUTBOUND CALLING AGENTS
Salary – 15,000 – 45,000
Objectives of this role
* Understand customer psyche and record both successful and unsuccessful sales...
...500555202
The Role
You will be responsible for :
Manage inbound / Outbound calls and emails in a timely manner.
Identify customers’ needs and wants, give your best to clarify information.
Understand every request and provide a solution to them.
Follow our company...
...Hi ,
We are looking for an enthusiastic Customer Support Associate to join our vibrant team. This entry-level role is designed for individuals new to the field, who are eager to learn and develop foundational skills in client relationship management under close supervision...
...We are seeking a Customer Relationship Manager to oversee the cultivation of strong and trustworthy connections with key clients. The ideal candidate will consistently seek opportunities for expanding our customer base and fostering positive relationships with new clients....
Rs 2.4 lakh p.a.
...astutely) scale out a portfolio of international brands pan-India. The Role
You will be responsible for :
Ensuring high levels of customer satisfaction by delivering excellent service.
Ascertaining customer's needs and recommending and displaying items that meet these....
Rs 2.4 - 4.8 lakhs p.a.
...additional funding, are growing briskly.
We are looking for a smart, enthusiastic, and organized individual to provide outstanding customer service and to address issues relating to people's use of our apps.
ABOUT THIS JOB:
The ideal customer support...
Job Description/Eligible Criteria:
* Graduation mandatory
* 6 Days working
* Rotational Week Off
* Rotational shifts (24/7). (No Cab provided)
* Minimum 6 months’ experience in any BPO.
* Language- English and Hindi mandatory
* Location – Chennai .
...complete details about the product with the client. making followback. updating the process with the clients. - As an International Customer Sales Executive, you will be responsible for managing and expanding our client base across various international markets. - You will...
...Job Description
As a Enterprise Customer Success Lead, your primary responsibility will be to engage with our clients, build strong relationships, and ensure they get the most value from our suite of products.
Key Responsibilities
Customer Relationship Management:...
...Ltd
SITEL is;
* World€™s Leading BPO.
* Handle 3 million contacts every day.
* 60000 Employees Worldwide.
* 145 centers in 27... ...Consistently archives call quality goals in order to meet client and customer satisfaction goals.
Primary Job Responsibilities
Greetings...