Average salary: Rs379,405 /yearly
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- ...and present complaint trends to the Bank Complaint Reporting & Analytics VP Develop and deliver ad-hoc and recurring (weekly, monthly,... ...technical issues with the complaint management ecosystem (i.e. Customer Complaint Management System, TeamConnect, Business Objects, etc....SuggestedFull time
- ...BIU:Business Analyst-Customer Service Analytics INTERNAL USAGE: No. of Vacancies: Reports to: Is a Team leader Team Size: Grade: Business: BIU Department: BIU Sub - Department: BIU Location: Mumbai/Bangalore About BIU...Suggested
Axis Bank
Mumbai3 days ago - ...Data Scientist Customer Analytics Job Summary: We are seeking a highly analytical and business-savvy professional in Customer Loyalty & CRM function to drive customer analytics initiatives and strategic decision-making. The ideal candidate will have a strong background...SuggestedFull timeWork at office
- ...of our success. Position Title Sr Analyst – Advanced Analytics, GIC SC Analytics Function/Group Supply Chain Location... ...—including planning, sourcing, manufacturing, distribution, and customer service—as well as business units and cross-functional partners...SuggestedFull timeHybrid workWork at officeRemote jobWorldwideShift work
- Digital Analytics Associate Start Date Starts Immediately... ...platforms including marketing platforms. Work with program managers/customer service team for timely implementation of changes in tagging due...SuggestedWork at officeImmediate start
- ...Position Title Business Senior Financial Analyst – Global Admin Analytics Function/Group Finance Location Mumbai... ...educate business partners while demonstrating a strong overall customer service orientation. In this role you will be able to build your...SuggestedHybrid workWork at officeRemote jobShift work
- ...identifies opportunities to enhance efficiency and effectiveness. Data analytics plays a key role in providing assurance to the Executive... ...chemistry - between people and planet which considers the principles of customer innovation and people orientation as well as a focus on creating...SuggestedLong term contractFull timeHybrid workWork at officeRemote jobShift work
- ...stakeholders in the division effectively. Passionate to strive for Customer experience and on-time delivery. An excellent communicator... ...Accounting and Financial Reporting Standards Active Listening Analytical Thinking Artificial Intelligence (AI) Platform Auditing...SuggestedFull timeVisa sponsorshipWork visa
- ...offers hands-on exposure to real-world datasets, reporting, and analytical tools. Selected Intern's Day-to-day Responsibilites Include... ...consultative way of working make us different from the rest. Today, we are stronger than ever. Customer satisfaction is the utmost priority.SuggestedInternship
Rajlaxmi Solutions Private Limited
Thane9 days ago Rs 2.5 - 4.5 lakhs p.a.
...Architect cum Presales Leader with deep expertise in Data Engineering, Analytics, and AI/ML solutions . This role requires a unique blend of... ...Number of PoCs, accelerators, and reusable assets created. Customer CSAT/NPS for delivered data programs. Required Skills &...Suggested3i Infotech Limited
Navi Mumbaia month ago- ...with the category teams but also the Omnichannel and Predictive Analytics teams. Require the adoption and building of different skills... ...insights for business teams and ultimately influence our customers. ~ Operate and influence effectively in a matrixed organization...SuggestedLong term contractTemporary workLocal area
- ...Job Requirements About the Role As a Team Lead – RCA (Customer Experience) within the Customer Service Delivery function, you will... ..., or risk analysis. Skills and Attributes Strong analytical and problem-solving skills. Deep understanding of banking operations...SuggestedFull time
IDFC FIRST Bank
Navi Mumbai3 days ago - ...major player in the industry. About the Role: As a Senior Customer Success Manager, you will be responsible for cultivating and maintaining... ...and written communication skills. Problem-Solving: Strong analytical and problem-solving abilities. Education: Bachelor's degree...SuggestedWorldwide
Kale Logistics Solutions
Thane6 days ago - ...GCC organization in India. You ensure high-quality second-level customer care services for Medium Voltage switchgears and Vacuum Circuit... ...allocation, budget, customer satisfaction) Application of AI-supported analytics and tools to identify trends and patterns in customer complaints...SuggestedFull timeLocal areaRemote job
Siemens
Thane12 days ago - ...Job description: The Team Member of Customer Helpdesk will be responsible for monitoring IT infrastructure, Mails, etc. Have a smooth... ...command on communication skills i.e., verbal & written. Good analytical skills. Basic awareness of all the technologies Good at Excel...SuggestedShift work
Yotta Data Services Private Limited
Navi Mumbai2 days ago Rs 1 - 5 lakhs p.a.
...maintain the security and confidentiality of client data Ensure Customer Satisfaction Requirements: Proven work experience in an... ...and navigation on multiple systems/tools. Logical and analytical thought process. Willing to work in any US shift (EST/CST/MST...US shiftFlexible hoursShift workBCForward
Navi Mumbaia month agoRs 3 - 15 lakhs p.a.
...the data yields more compelling numbers for our business; hence customer retention management enabled by marketing automation is an extremely... ...Cross-functional collaboration with Business Intelligence & analytics, Product and Tech teams to enhance funnel efficiencies & event integrations...Ketto
Navi Mumbaia month agoRs 3 - 6 lakhs p.a.
...Outpace Consulting Services is recruiting for Customer Support : International Voice . This role is focused on providing comprehensive... ...in challenging situations. Problem-Solving Skills: Strong analytical abilities to diagnose problems, identify root causes, and devise...Outpace Consulting Services
Navi Mumbai27 days agoRs 4 - 9 lakhs p.a.
...We are seeking a Customer Service Executive with experience in the investment or financial services sector. You will be responsible... ...exposure to Ozonetel, IVR platforms, and CRM tools . Strong analytical skills to analyze support data and identify areas for improvement...Skillventory
Navi Mumbaia month ago- ...We're Hiring: Manager - Customer Service Operations (Central operations) Location: Vikhroli, Mumbai (HO) As Manager - Customer Service... ...problems at a Central level to improve service quality Own analytical projects to solve for different types of problems Raise the...
Atomberg Technologies
Navi Mumbai23 days ago - ...Position: Senior Customer Support Associate (Sr. CSA) Process: Chat Work Mode: On-site (Work from Office) Schedule: 5 Days a... ...Troubleshoot and resolve customer issues efficiently using strong analytical and problem-solving skills. Manage cases end-to-end while...Full timeWork at officeImmediate startShift workDay shift
- ...coordinate and communicate with other departments to ensure good customer experience and taking customer feedback, after every service... ...like you Here is what we're looking for: Meticulous and Being Analytical You must pay attention to detail and have excellent problem-...Full timeWork at officeFlexible hoursShift workWeekend work
JLL
Thane4 days ago - ...associated with new clients/renewals. The verification of Client / Customers is undertaken to mitigate the reputational risks/financial... ...about the insurance industry Problem-solving quantitative and analytical skills Top 5 Competencies: Good communication skills...Full timeLocal area
- ...We currently have openings for Process Excellence & Customer Support Manager positions at our Thane location. A.TREDS Limited (a... ...work independently Leadership team management skills Attention to detail Strong financial, analytics and technology orientation...Temporary work
Invoicemart
Thane6 days ago Rs 4 - 7 lakhs p.a.
...Key Responsibilities: Handle inbound/outbound customer calls, emails, and chats from international customers professionally and efficiently... ...and interpersonal skills. Strong problem-solving and analytical abilities. Ability to work in a fast-paced, target-driven environment...Flexible hoursNight shiftCiel Hr
Navi Mumbaia month ago- ...Job Description Global Customer Delight Customer Support (E2/E1) Designation: Assistant Manager - Global Customer Delight... ...Excellent communication skills Customer support skills Strong analytical skills Conflict management Ability to persuade team through...Long term contractFull timeWork at office
- ...The Container Sales Customer Experience team manages the outfleet of old and total loss containers selling them globally in over 70 countries... ...improvements and participating in business reviews. Strong analytical skills for handling large datasets and continuous self-...Permanent employmentFull timeWorking Monday to FridayFlexible hoursAfternoon shift
- ...Description We have an exciting opportunity for you to advance your analytics career and make a meaningful impact at JPMorgan Chase. As a... ...and products. You will help drive business outcomes and improve customer experience by providing complete analytics support and...Full time
- ...enterprise software or cloud space. Experience selling data analytics or data management technologies to clients. Experience with... ...audiences through social channels, deliver messages that inspire customers. Ability to engage and influence executive stakeholders as a...
Google
Mumbai4 days ago Rs 5 - 7.5 lakhs p.a.
...Role Description: Lead discussions with customer stakeholders to gather and groom business requirements specific to Salesforce CRM Analytics (CRMA) . Collaborate with Technical Product Owners (TPOs) and Solution Architects (SAs) to capture and refine functional and...Tech Stalwart Solution
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