Search Results: 69,250 vacancies
...related issues. 4. Basic knowledge on MS office Roles & Responsibilities : 1. To maintain high login Efficiency (Availability) for customers 2. To resolve tickets within agreed SLA of ticket volume and time 3. To adhere to quality standards (voice and accent, Tech Monitoring...
...to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipro’... ...objectives
Do
# Be responsible for primary user support and customer service
# Respond to queries from all calls, portal, emails,...
Rs 2 lakh p.a.
...Training.
HR Consulting & Recruitment services, including train and deploy models.
Advanced... ...and growth – latest technologies.
Customized and outcome-based training targeting... ...leading MNCs.
The Role
The IT Service Desk is a centralized staff responsible for providing...
...Greetings,
Wipro Pune is Hiring for IT Service Desk Administrator
Requirements:
1. 2-5 years of previous experience in IT helpdesk... ...achiever who gains satisfaction from providing excellent customer service
9. Awareness of basic networking concepts, DHCP, DNS,...
..., features, updates, and compatibility requirements. - Document customer interactions, technical solutions, and troubleshooting steps in... ...support ticketing system for future reference. - Ensure adherence to service level agreements (SLAs) and quality standards in all customer...
...years of experience in delivering end-to-end IT services. By leveraging our knowledge and experience, we have been helping our customers to transform their businesses and stay ahead... ....
Job Description
The Service desk analyst provides a point of communication to...
...OVERVIEW Under general supervision, in a 24/7 online helpdesk, Customer Service Representatives will provide application support to end-users (customers) by performing the tasks requested by the client, analyze the issues while guiding users through step-by-step solutions....
...used by end users such as Microsoft Teams, Outlook, Word, PowerPoint, Excel, SharePoint etc.
Previous experience as a Desktop and Service Desk Technician is a valuable add on.
User Account /Mailbox, Distribution/Security Groups creation in Active Directory.
Experience...
..., BE, BCA, MTech, MCA, MSc (Computer) graduates !!!
:
L1 Service Desk
Education BSc (IT, Computer) or B.Tech/ BE, BCA, MTech, MCA,... ...essential functions.
Serve as the first point of contact for customers seeking technical assistance through various channels like...
...and the premier provider of supply chain technology & strategy services, material handling automation & robotics, Microsoft solutions and... ...for phone calls received by clients requesting support.
with customers in response to inquiries, concerns, and requests about products...
...provides technology and business consulting services to companies throughout the US and Canada... ...individual to join our IT Service Desk team as a fresher. This entry-level position... ...calls, emails, and self-service tickets in a customer-friendly and professional manner
Skills...
Remote job
...Work Experience
years experience in managing a team preferably in Service Desk / Helpdesk / Technical Support / Contact Center background
with experience in supporting International customer (with Retail Service Desk) are preferred
Technical Skills
Certified...
...Position Title: Social Media Desk Exp: 2-3yrs Location : Karapakkam , Chennai Working Mode... ...Provide support to relevant posts on the Customer Forums, Facebook, Twitter, and Playstore.... ...intermediate to advanced knowledge levels with service quality standards. - Should necessarily...
...Members, and owners alike.
The Guest Service Agent greets and registers guests,... ...currency at current posted rates.
• Greet customers immediately with a friendly and sincere welcome... ...the day-to-day functions of the front desk are completed, including but not limited to...
...OVERVIEW Under general supervision, in a 24/7 online Service Desk (Semi-Technical), the Senior Service Desk Analyst will assist Customers by performing the tasks requested through assigned escalated Service Request, Incident, and Changes. This role would be the on-floor assistance...
...ITSM Service Desk analysts is a key role in oru Service Desk managing request from colleagues across the business, the role holder will help resolve requests to customer satisfaaction for both hardware and software support, providing a semaless service for our Business Technology...
Service Desk Technician L2
Position Description
• Efficiently and accurately triage, troubleshoot and escalate if required technical... ...environment and service delivery
• Understand and implement changes in customers' production environments according to agreed change processes....
...Consultant - IT Service Desk - ITO079468
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that... ...policies, process and procedures to support internal and external customers.
· Manage day to day activities of our service desk and...
...Job Details: Job Role: Service Desk
Shift Timings: Rotational Shift
Working Days: Rotational off (2 days)
Educational Qualification... ...above.
Responsibilities:
Responsible for responding to customer requests, including but not limited to, answering calls via a...
...Technical Associate – Service Desk - ITO079406
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes... ...troubleshooting skills.
• Good interpersonal skills and attention to customer service.
• Ability to work effectively in a fast-paced...
