Search Results: 1,847 vacancies
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance, and optimization of our global platform(s). The Global Contact...
Job Description:
~6-8 years of relevant customer service experience
~ At least 3 years of working experience as a team leader in a BPO or Call Center company.
~ Leading a team with responsibility for all daily activities impacting the customer experience
~ Utilizing...
...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
...Education / Preferred Qualifications
Bachelor's Degree holder
At least 2-4 years of proven team management experience in a contact centre environment, preferably in a banking industry
Professional qualifications in the areas of Quality Management, Six Sigma, COPC...
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...understand reported escalation and jointly develop a solution which is agreeable for the customer.
Serve as leaders and point of contact for escalated contact resolution for complex problems
Coordinating with the customers for developing an escalation management plan...
...interaction
• Excellent communication with International Voice experience
For more details reach out the following HR @ PERSONAL NETWORK CONTACT-
Neha - (***) ***-****
Raj - (***) ***-****
~EMAIL – [HIDDEN TEXT] ( No Space after '@')
'PERSONAL NETWORK - NETWORKING FOR A...
...diagnosing and treating visual conditions, prescribing corrective lenses, and educating patients about proper eye care.
Requirements... ...degeneration, and diabetic retinopathy.
Prescribe eyeglasses, contact lenses, and other vision aids as needed to correct vision problems...
...on choosing the right pair of eyeglasses
To assist customers in providing the right pair of frames and lenses.
To assist customers in selecting and wearing contact lenses.
To perform sales and can achieve targets at the store.
To handle customer complains and...
...vision tests, identifying sight problems and prescribing corrective lenses and eyeglasses. To be successful in this role, you should have... ...case and medical history
Prescribe medications, eyeglasses and contact lenses
Advise patients on proper eye care techniques
Keep...
Rs 30000 - Rs 35000 per month
...Conduct comprehensive eye examinations and vision tests
Diagnose and treat various eye conditions
Prescribe eyeglasses, contact lenses, and other visual aids
Provide advice on eye health and hygiene practices
Collaborate with other healthcare professionals for...
...Proficiency in photography techniques, including lighting, composition, and post-processing
Experience with professional cameras, lenses, and other photography equipment
Strong knowledge of different photography genres, such as portrait, landscape, and commercial photography...
...and confidentiality regulations).
Knowledge, understanding and experience of the importance of KYC to the Bank through the various lenses; i.e risk and regulation
Role demands interaction with different departments including RAU, Coverage, Screening, various forums etc...
...requirements.
Maintenance : Conducting regular maintenance checks on CCTV systems to ensure proper functioning. This may involve cleaning lenses, checking connections, and replacing faulty components.
Troubleshooting : Diagnosing and resolving technical issues with CCTV...
...understanding the prescription
- Demonstration of various types of frames available in the stores
- Demonstration of various options for the lenses
- Identifying the appropriate lens and frame order for the patient / customer
- Appropriately booking the order and completing the...
