Contact centre jobs in Dombivali

~ Contact Centre Manager to lead outsourced partner ops across call center & social media. Drive SLA adherence, cost governance, escalations & CX. Champion Training & Quality to boost CSAT, FCR & seamless alignment with AMC & field service teams Required Candidate profile... 

 ...As the MIS-Principal Manager, you will be a vital link between business stakeholders and IT, ensuring that the bank's contact center operations run smoothly and efficiently. Your role is to understand the needs of various departments, analyze data, and propose innovative solutions... 

Sky channel - Service - Affluent - RM Department Customer Experience Center Location Thane Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager/Deputy Manager ...

Job Description:  As a TeleSales Executive, you will play a crucial role in promoting our services and expanding our customer base. You will learn valuable sales and communication skills while working alongside experienced professionals in a fast-paced and rewarding environment...

As a CEC Verifier, you will play a crucial role in our Customer Experience Center, specifically within the Inbound-Retail Liabilities team. Your primary responsibility will be to verify insurance leads generated by our CEC officers, ensuring the accuracy and integrity of the...

 ...As a Sky Service Card Retention Relationship Manager, you will be a key player in our Contact Centre Inbound team. Your primary objective is to foster strong connections with our credit card customers, ensuring their satisfaction and loyalty. This role offers an exciting chance... 

 ...Mumbai About Name of BU Axis Banks (Inbound Channels): This is a highly result oriented team to drive the operations of contact centre, email and chat services handling customer issues and taking it to resolution. Reporting to head Inbound channels this department... 

 ...working a week) Interested candidates, please share your updated resumes to [HIDDEN TEXT] or contact (***) ***-****. Role:  Voice / Blended - Other Industry Type:  BPO / Call Centre Department:  Customer Success, Service & Operations Employment Type:  Full Time,... 

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/ Sterling / Amex & many more * Salary is upto 60,000 + Annual Bonus * U.S / U.K / Australia / Day shift Shift Available...

CEC Officer - Inbound - 811 CUFD (Customer Unfreeze Department) Department Customer Experience Center Location Thane/Noida Reporting Relationship CEC - Team Leader - Inbound Position Grade Assistant Manager / Deputy...

RESPONSIBILITIES: Answer incoming calls and address customer queries. Provide product/service information clearly. Record call details and maintain accurate customer records. Resolve complaints or escalate them when needed. Ensure a positive customer experience...

We're hiring a Customer Care Executive to join our team in a voice process role. This is an excellent opportunity for a fresh graduate or someone with up to three years of calling experience. Your primary responsibility will be to handle customer inquiries, providing support...

Job description Call Center Executive, BPO Associate, U.K / U.S Position: Sr. CSE (Senior Customer Service Executive) Qualification: H.S.C + 6 months of any experience or more Graduate Freshers Salary- 20k To 56k Take Home + Incentives* Communication...

 ...– 4:30 AM IST (Fixed, Canada overlap) Employment: Full-time, Permanent   Reflective Customer Solutions (RCS) is a specialized contact center supporting Licensed Insolvency Trustees (LITs) across Canada. We handle back-office operations, sales, and client support for... 

We are seeking a motivated Customer Service Representative to join the call center team for Domino's Pizza. This role involves handling customer queries and providing excellent service through voice interactions. Roles and Responsibilities Respond to customer inquiries...

Key Responsibilities: Customer Interaction (Voice + Non-Voice): Handle incoming and outgoing customer calls professionally and efficiently. Respond to customer queries via email, live chat, or other digital platforms. Troubleshoot and resolve product or service-...

We're looking for a Customer Support Executive for a 3-month contract to work from home. This is a great opportunity if you have at least 6 months of experience in customer support and are comfortable working in a rotational shift environment. You will be responsible for...

Key Responsibilities: Make outbound calls to potential customers to explain health insurance plans and their benefits. Answer inbound calls to provide information, resolve queries, and assist with health insurance plan selection. Qualify leads by assessing customer...

Telecaller Start Date Starts  Immediately CTC (ANNUAL) ₹ 2,00,000 - 2,50,000 ₹ 2,00,000 - 2,50,000 /year Experience ...

Job Title: Dispatch Executive Department: Distribution Reports To: Distribution Manager Location: [Bhiwandi Plant] Shift : Night only Working : 6 days working (weekly off on rotation basis) Job Summary: We are looking for a detail-focused NIGHT Dispatch...

As the Team Leader for Sky Service - Distribution, you will play a crucial role in managing and motivating a team of inbound officers. Your primary objective is to ensure efficient and effective handling of customer inquiries and transactions related to retail liabilities products...

 ...RESPONSIBILITIES · Responsible for monitoring the Administrative , Operational and Technical aspects & smooth functioning of the centre as a whole with emphasis on the Slimming and Beauty Sections in the Centres in order to ensure the optimum capacity utilization and... 

Key Responsibilities: Coordination for stock-related queries and dispatch purposes. Raise invoices related to dispatch. Follow up with the transporter for consignment status. Maintain minimum stock levels required for local dispatch as per the marketing plan. ...

Key Responsibilities : # Customer Interaction : Answer inbound calls from customers in a professional and courteous manner. Resolve customer queries and issues related to [products/services offered by the company]. Provide accurate, valid, and complete information...

We are currently looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP Morgan/ Tc$ / Accenture / FirstAdvantage (Sterling) / Barclays / Radius / Amex & many more * Salary is upto 60,000 + Annual Bonus  * U.S / U.K /...

 ...We are seeking a Customer Care Executive to serve as the first point of contact for our customers. This role is crucial for ensuring customer satisfaction by handling inquiries, resolving issues, and providing support across various communication channels. Roles and Responsibilities... 

Handle inbound customer queries with patience and clarity Maintain effective communication in English during customer interactions Demonstrate basic computer knowledge for daily tasks Provide customer support while maintaining service standards Ensure a positive...

 ...responsible for following generated leads and producing sales over the phone. The Telesales Representatives responsibilities include contacting potential customers, focus on customer needs and use them to close sales, documenting customer information and purchases and answer... 

Job Description We are looking for a dynamic and result-driven Telesales Specialist to join our team at Visa Manager, Vashi (Navi Mumbai). The ideal candidate will be responsible for engaging with potential clients over the phone, explaining our visa services, and converting...

We are seeking a motivated Star Health Outbound Telesales Executive to join our dynamic team in India. In this role, you will be responsible for reaching out to potential customers, promoting our health insurance products, and driving sales through effective communication and...