Search Results: 86,457 vacancies
...required to answer all types of customer contacts including inbound calls, faxes, mail, and... ...defined SLA’s achieving all personal and team KPI’s and targets.
Take inbound calls from... ...quantitative targets.
Set priorities and manage time effectively to organise workload and...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring... ...in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional... ...prepared by the Contact Centre Analytics team
· Be the primary point of contact for data engineers to work with them for managing data, including data extraction, data...
...Position Title: Business Development Manager - AI Contact Centre
Job Description :
The Business Development Manager for AI Contact Centre is... ...closely with the sales, marketing, and product development teams to execute strategic initiatives and achieve business objectives...
...organized and productive.
Key Responsibilities:
Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a... ...Analyze performance against call center metrics for your team and set targets to continuously improve agent...
...POSITION: - Project Manager– Operations
LOCATION: - Chennai, India
JOB PROFILE:-
SLA Management
Manage performance of the team
Deliver on SLA commitments based on the contract
Meet and exceed customer satisfaction goals
Daily / Weekly / Monthly...
...PD-Contact Centre - CPG047716
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an...
...POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical... ...most critical accounts. This person will assemble cross functional teams including, but not limited to, R&D and Product Management to...
...the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. - Should be from an Aviation background like Singapore Airlines,...
...You will
Required experience managing interactions across multiple channels such as... ...center technology and Omnichannel services (Teams, SMS, Email and Chat)
Creates product... ...plus
At least 3 years’ experience in contact centre systems analysis, ideally in designing...
...students to achieve their career goals.
Job Overview
As a Centre Manager at Lakhotia College Of Design, you will be responsible for... ...Strong leadership skills with the ability to motivate and inspire a team
Excellent communication and interpersonal skills
Ability...
...- as a means for achieving or exceeding Amazon expectations. The Team lead will address discipline and/or performance issues for FC Associates... ...our FC operations. In this role, you will be responsible for: - Managing, on a daily basis, end to end operations for either one large...
...Job Title: R&D - Team Lead (HMC)
Qualification: B.E Mechanical / Electrical/Mechatronics/Electronics/Instrumentation
Experience... ...: 12+ Years of experience in a relevant Machine Tool Machinery Development, R&D and Product Development, Project Management role...
...We at Jio are hiring for Jio Centre Manager - Bihar
Key requirements are
1.Graduation and Post-Graduation, MBA preferred
2. Experience... ...customer retention and feedback
8. Manage, coach and motivate team members
Skills and Competencies
1. Managing profit and...
...strive to create a home away from home where children can flourish.
Role Description
This is a full-time on-site role as a Center Manager. The Center Manager will be responsible for overseeing the day-to-day operations of the preschool. This includes managing staff,...
...PURPOSE OF THE ROLE
To lead & guide the team under specified policies & procedures of... ...development / knowledge of process flow.
Manage Front office operations effectively.... ...Service
Experience: Min. 5-8 years
centre manager,operation manager
Designation:...
...Are you an experienced manager looking for an exciting and creative... ...management of the Leeds Cancer Centre. The Leeds Cancer Centre is the... ...& Professional Learning team, and self-development courses... ...queries you may have, please contact:
Professor Gordon Cook, Co-...
Rs 4 - 6 lakhs p.a.
...one machine is sold every 5 seconds. We do all this with our team of over 9,000 worldwide. Overview – Dyson India Dyson is establishing... ...our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception...
Rs 7 lakh p.a.
...Job Description
Job Title: Centre Sales Manager
Sales
Job Responsibilities:
1. You shall be responsible for achieving weekly/monthly... ...institutes, schools, colleges etc
5. Facilitate data management, team management and managing/ preparing MIS
6. Ensuring Proper...
...We are looking for an experienced Centre Incharge for our Pre-School. The successful candidate will be responsible for the overall management of the centre, including the day-to-day operations, staff management, and student supervision. The Centre Incharge will also be responsible...