Overview:
Key Responsibilities:
You will be required to answer all types of customer contacts including inbound calls, faxes, mail, and e-mails presented from all sources and across several skillsets within defined SLA’s achieving all personal and team KPI’s and targets....
...maximum and that staff are well-organized and productive.
Key Responsibilities:
Managing the day-to-day performance of the Contact Centre Operations and expected to shape the future of a Contact Centre Operations being committed to deliver a great customer contact...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility...
POSITION: - Project Manager– Operations
LOCATION: - Chennai, India
JOB PROFILE:-
SLA Management
Manage performance of the team
Deliver on SLA commitments based on the contract
Meet and exceed customer satisfaction goals
Daily / Weekly / Monthly...
...PD-Contact Centre - CPG047716
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an...
...responsible for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-...
...Position Title: Business Development Manager - AI Contact Centre
Job Description :
The Business Development Manager for AI Contact Centre is responsible for driving growth and revenue generation through the promotion and adoption of AI-powered solutions within the contact...
POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
L K Singhania Education Centre CBSE Affiliation No: 1730051 L K Singhania Education Centre ISO 9001, 14001 & 22000 Certified by LRQA, U... ...the country invites applications for the following post: Campus Supervisor Ex. Defence personnel with similar experience will be given preference...
...Experience with Cloud environments.
Experience with Content Guru as provider will be a plus
At least 3 years’ experience in contact centre systems analysis, ideally in designing contact centre services, processes and environments
Experience in working with global, multi...
Rs 4 - 6 lakhs p.a.
...that’s by improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance... ...of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of... ...professional demeanor while interacting with customers, colleagues, and supervisors
Demonstrated ability to work in a fast-paced, dynamic...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance...
...Businesses. Main focus is on transformation of customer treatment processes into the group standard and provisioning of a high-quality contact center support service to our local entities (Business Units, BUs) wolrdwide. The GCC Contact Center Operations Team Lead manages...
...are looking for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and... ...Qualifications
Key Qualifications
Strong expertise in contact centre and customer experience domain is required
Must be familiar...
...walking from Dadar railway station. ) Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. - Should be...
Job Title
Centre Coordinator
Job Overview
We are seeking a highly skilled and motivated Centre Coordinator to join our team. The Centre... ...intuition to guide and support each teacher.
Be the point of contact with parents regarding attendance and academic issues, using your...
Refining Skills
Bangalore
2 days ago
Job Description :
Develop objectives for the call center’s day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
Rs 20000 per month
Votiko Solutions PVT. LTD. Call Centre
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service...
...industry. We are committed to growth, innovation, and empowering our students to achieve their career goals.
Job Overview
As a Centre Manager at Lakhotia College Of Design, you will be responsible for overseeing the operations of our branches in Hyderabad, Telangana....
Lakhotia College of Design
Hyderabad
3 days ago
...coaching employees; and serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.... ...stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education:...
A Reputed Catering Company in OMAN is looking for Catering Supervisor.
10 hours Duty
Food, Accommodation and Transportation provided.
Email Your CVs at ****@*****.***
Contact (***) ***-**** for further Queries.
...We at Sukino Healthcare is looking for Nursing supervisor . Requirements are :
Attitudes and Behavior :
Possess the attitude to make... ...patient’s interest
Prepared to understand and follow the Centre rules and regulations, and demonstrate positive attitude when it...
...accidents, or other injuries immediately upon occurrence to manager/supervisor.
Identify and correct unsafe work procedures or conditions... ...Welcome and acknowledge each and every guest with a smile, eye contact, and a friendly verbal greeting, using the guest's name when possible...
Company Description
Kids Kingdom Preschool is a leading Early Years setting located in Bengaluru. Our preschool offers a safe, nurturing, and affordable environment for children to develop and grow at their own individual pace. We strive to create a home away from home where...
Kids Kingdom Preschool
Bangalore
2 days ago
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global Contact Centre...
...Position: MSDynamics Navision D365 Centre Experience Range: 8+ Years Total (Business Central 5 Years/ Minimum 3 Years on Navision)
Location: Hyderabad, India
Notice Period: Immediate Joiners Preferred
Primary Skill: Microsoft Dynamics 365 Business Central
Secondary...
...Centre Head (GRE/GMAT)
Location: Ludhiana
The candidate is required to run a complete branch of TCY.
Main Responsibilities
Generating the best results through excellent classroom quality
Implementing the systems and plans
Ensuring compliances
Maintaining...
TCY Learning Solutions (P) Ltd
Ludhiana
1 day ago
Production SupervisorBack
Vacancy
Job TitleProduction Supervisor
Gender PreferenceMale
Number Of Vacancy1
Industry AreaManufacturing... ...and hence we got an edge over our fellow service provider.
Contact Details
Contact PersonMansi Gandhi
Mobile(***) ***-****
Email...