Search Results: 157,910 vacancies
...Your Role and Responsibilities
As Lead Service Associate –HR Contact Center, you are responsible for receiving calls, emails, or chats... ...to work under tight timelines and have been part of change management initiatives.
Proven interpersonal skills while contributing to...
...Operational Excellence
To manage the day-to-day planning, operation and problem-solving... ...Quality and training team.
Driving First Contact Resolution and On Call Resolution... ...People & Compliance
Manage the Contact Centre team assigned as a line manager in all aspects...
...POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities... ...-making.
• Experience working with distributed teams and managing complex projects with multiple stakeholders.
• Demonstrated...
...clients. Our culture of evolution and empathy centres on long-term career growth and... ...Responsibilities
As Process Associate –HR Contact Center, you are responsible for receiving... ...tight timelines and have been part of change management initiatives.
Proven interpersonal...
...Role/ Job Title: Team Manager Cards Portfolio-Contact Centre
Function/ Department: Credit Card Sales
Job Purpose:
Drive Business goals as per Business requirements. Strong focus on Quality, Revenue. Able to work with minimal supervision and deliver expected business...
...their hopes and realize their ambitions.
We are currently seeking an experienced professional to join our team in the role of : Contact Centre Representative
In this role, you will:
Answers (or makes) phone calls from our HSBC customers in a polite and friendly way,...
...Job Description: The Business Development Manager for AI Contact Centre is responsible for driving
growth and revenue generation through the promotion and adoption of AI-powered
solutions within the contact center industry. This role involves identifying prospective...
With a startup spirit and 115,000+ curious and courageous minds, we have the expertise to go deep with the world&rsquos biggest brands&mdashand we have fun doing it. We dream in digital, dare in reality, and reinvent the ways companies work to make an impact far bigger than...
...Presentation.
. Great interpersonal and communication skills.
. Thorough knowledge of methodologies of calling,training, and quality management.
. Make sure that teams meet company's goals and provide sufficient support.
. Address and resolve employee Dissatisfaction...
...We are seeking a skilled and experienced Contact Center Developer with expertise in routing and Java programming to join our dynamic team... ...software developers, system architects, and contact center managers, to deliver cutting-edge solutions that enhance our contact center...
...Inviting applications for the role of Assistant Vice President - Contact Centre Analytics
In this role, it will require you to build &... ...primary point of contact for data engineers to work with them for managing data, including data extraction, data integration, mapping the...
...Excellent Communication skills candidates are looking to add to their career and track record through working internationally with Contact Centre
Candidates looking for first time job are also attracted to work in BPO because of the healthy work environment & employee...
...Description
Business: RBWM
Open positions: 1
Role Title: CONTACT CENTRE SERVICE & SALES ASSOCIATE, GSC’s
Global Career Band: 8... ...Opportunities – From Subject Matter Experts/Mentors, PDP Team Managers, PDP Department Managers, PDP Quality Analyst, PDP Engagement...
...Pathology business (Aster Labs) by April'2020 n Pharmacy business in Jan '21 apart from 3 new hospitals in next 3 years in India.
We have Centre of Excellence across various specialties like Neurosciences, Cardiac Sciences, Integrated Liver Care, Orthopaedics, Onco, Gastro,...
Job Description
Aster DM Healthcare Limited is one of the largest private healthcare service providers operating in multiple GCC states and is an emerging healthcare player in India. With an inherent emphasis on clinical excellence, we are one of the few entities in ...
...Banking and Strategy
Open positions:1
Role Title:Head of Contact Centre Change GSC's
Global Career Band: 4
Location (Country / City... ...enhanced customer experience.
Drive organizational change management efforts to ensure seamless adoption of new technologies,...
...in preparing VPAT doc
Email: ****@*****.***
Contact Centre Lead
1. We are looking at someone with team management experience in Call Centres/BPOs (Voice)
2. Excellent Communication Skills
3. Total work experience...
Excellent Opportunity with our client for
Cisco Contact Centre Design Professional Gurgaon (Job Code : J47088)
Exp :5 - 11 Years Location:Gurgaon Designation:Cisco Contact Centre Design Professional Gurgaon Key Skills:Cisco Contact centre,UCCE,CUCM,Webex
Please pass...
...resolving customer issues
as often as possible during the first contact.
Ability to assess customer sentiment at all stages during... ...if deemed necessary by you or if requested by the customer.
Manages all customer communication with the appropriate level of etiquette...
