...Duties & responsibilities:
Initiate telephonic contact with students/parents data source in order to generate prospective clients for... ...Knowledge of CRM software and telephone systems used at call centre.
Good knowledge in Microsoft Office tools.
Other Expectations...
...Sound decision making.
Primary Skills
Strong Communication & Customer Service Skills.
Minimum 12+ years of international contact center experience.
Secondary Skills
Must be able to effectively adapt to accelerating changes.
This is remote work requiring...
...Assistant Vice President – Contact Centre Analytics - INS023267
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility...
...Job Description
Job Description
Responsibility is to design, develop, enhance and implement robust Algorithmic model for contact center transaction volume on all support channel (Voice, SoMe, Chat)
Perform statistical analysis and fine tune test results
Build...
POSITION: - Escalation Manager / Critical Account Manager
LOCATION: -
Chennai / Bangalore
Job Description:
The Critical Account Manager is a key role within Client’s Organization. This individual will lead technical and business collaboration efforts necessary...
...and the desire to dream big makes for great candidates. Job Description
The Role:
We are currently seeking 2 motivated Contact Center Agents to join our Contact Center team in India, supporting our globally growing customer base. You shall be responsible for providing...
...and resolution for Genesys Engage and Cloud system faults in customer and OBS network
Liaise with the other OBS groups to resolve contact center faults on the network.
Log and track faults for voice customers and provide progress update reports until resolution
Liaise...
...Job Description Centre Manager
Degree in Early Childhood Education (preferred)/ Any Master s degree
35 years managing a similar setup... ...Responsible for conversions and admissions
Single point of contact for parents and team
Mentor and coach the team
Responsible...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance... ...of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...
Job Title
Centre Coordinator
Job Overview
We are seeking a highly skilled and motivated Centre Coordinator to join our team. The Centre... ...intuition to guide and support each teacher.
Be the point of contact with parents regarding attendance and academic issues, using your...
Refining Skills
Bangalore
2 days ago
...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making...
Rs 4 - 6 lakhs p.a.
...that’s by improving products or processes, to ensure we deliver for our customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception handling Should have proper diction and command on English...
Job Description :
Develop objectives for the call center's day-to-day activities
Conduct effective resource planning to maximize the productivity of resources (people, technology etc.)
Collect and analyze call-center statistics (costs, customer service metrics etc.)...
Job Description:
Job Title: Centre Manager - Apollo Clinic, Barrackpore*
*Location:* Barrackpore, India
*Company:* Apollo Clinic
*About the Company:*
Apollo Clinic is a leading healthcare provider offering world-class medical services across India. With a mission to deliver...
~ Job Title – RESOLUTION SPECIALIST, CONTACT CENTER
~ Position Level – K
~ Work Location – Bangalore
~10 months – 3 Years of relevant customer service experienc e
~ Shift : Night Shift ( Permanent ) Resume shortlisted candidates will be invited for the Face to...
...leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global Contact Centre...
...Centre Head (GRE/GMAT)
Location: Ludhiana
The candidate is required to run a complete branch of TCY.
Main Responsibilities
Generating the best results through excellent classroom quality
Implementing the systems and plans
Ensuring compliances
Maintaining...
TCY Learning Solutions (P) Ltd
Ludhiana
2 days ago
...for a dynamic and enthusiastic Assistant (Analyst) on Contract of 1-2 years, who will play a... ...supporting the operational functions at the Centre for Financial Innovation (CFI). The... ...and ordering supplies.
Act as a point of contact for program participants, addressing their...
SPJIMR SP Jain Institute of Management & Research
Delhi
3 days ago
Votiko Solutions PVT. LTD. Call Centre
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service...
Rs 20000 - Rs 30000 per month
Key Responsibilities● Patient Billing & invoice generation● Payment collection on Practo POS machine.● Issue receipts for received payments● Feedback collection● Keep an accurate record of patient appointments & Procedures● Day-end Consultation & Transaction Reconciliation (...
...high level of personal integrity
Experience as a Senior Security Analyst leading a team
Experience with Security Operations Center,... ...and Responsibilities:
Provide leadership to Security Operations Centre Analysts
Lead the team as well as participate with...
...Job Description:
Unified Communications – Consultant role for Cloud based contact center/call center technology.
Primary Skills -
Genesys Cloud CX
Genesys Call Flow Architect
Genesys Workforce Management
Genesys Integrations with CRM applications like...
...industry. We are committed to growth, innovation, and empowering our students to achieve their career goals.
Job Overview
As a Centre Manager at Lakhotia College Of Design, you will be responsible for overseeing the operations of our branches in Hyderabad, Telangana....
Lakhotia College of Design
Hyderabad
3 days ago
...Expert Center Specialist An Expert Centre Specialist or ECS will act as a liaison, provide product/services information, and resolve any emerging problems that our customers might face; they embody the Waters corporate identity in appearance, demeanor, values and ethics. Expert...
...Position: Centre Coordinator
Location: Ludhiana OR Jagraon
Experience: 4 to 6 Years
You would be responsible for
end-to-end management of the centre
implementation of measures to enhance footfall/ query & conversion thereof thru the team of counsellors
ensuring...
TCY Learning Solutions (P) Ltd
Ludhiana
2 days ago
Company Description
Kids Kingdom Preschool is a leading Early Years setting located in Bengaluru. Our preschool offers a safe, nurturing, and affordable environment for children to develop and grow at their own individual pace. We strive to create a home away from home where...
Kids Kingdom Preschool
Bangalore
2 days ago
Rs 50 - 70 lakhs p.a.
...installation, HVAC systems operation, security and service delivery
Responsible for the Utility management of mission-critical Data Centre Facility.
Responsible for managing the overall quality and service and performance of the operation and maintenance of multiple...
Do you want an international calling job on very urgent basis, don't worry Votiko help you!
Responsibilities:
Proven track record of successfully meeting sales quota preferably over the phone.
You have to work on computer programs (e.g. CRM software) and telephone systems...
...walking from Dadar railway station. ) Expectation : in the sequence of priority - Min 5 years of Prior experience of working at a Contact Centre/BPO. - Min 3 yrs of experience in a leadership role, monitoring performance and coaching the team/managing operations. - Should be...
...Network Operations Lead is a customer facing position with primary responsibility of manage day to day operations of network operations centre (NOC) along with projects and deliverables supporting Infrastructure operations. The primary focus of this position will be to...