Search Results: 2,956 vacancies
...joiners or serving notice period only. Interested professionals kindly contact or forward your updated CV to below mentioned email id ]
Hiring... ...:
Overview:
Minimum 5 + years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
...market leading international higher education research and search platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development maintenance and optimization of our global platform(s). The Global...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
Must have experience in Team Center and ITK with 4 years
Teamcenter Customizations
Skill (Java, SWT, RAC, C / C ++, ITK, SOA, XML)
Good Working knowledge of Basic Teamcenter modules like My Teamcenter, Workflow Designer, Structure Manager, report and query builder, BOM...
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...Position: Wellness Center Physician Location: [Chennai, Tamil Nadu]
At [ AIWO WELLNESS CENTRE ] located in [ CHENNAI ], we are committed to enhancing the health and well-being of our community through integrative and holistic practices. We are looking for a dedicated and...
...Position
Center Manager
Band
4
Reporting to
Sales Head
Function
Bancassurance- YBL Sales
Key Responsibility Areas:
Recruit, train and Supervise executives to achieve the agreed business targets of Protection and Annuity in the...
...Dear All,
Hiring Billing center developers.
Responsibilities
Develop quality software and web applications
Analyze and maintain existing software applications
Design highly scalable, testable code
Discover and fix programming bugs
Qualifications...
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
...execution background
Job Description:
# The candidate will be the overall In-charge of Citizen Centric Program and working as Center Operations Manager.
# Centre Operation Handling. Ensure Citizen Centric Programs related services to the resident in an efficient...
...Hiring Guidewire Policy Center Developer
5+ Years
Location - Chennai, Bangalore, Hyderabad
Required - Certification is mandatory.
The ideal candidate will be responsible for conceptualizing and executing clear, quality code to develop the best software. You...
...and / or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments.
Working at NTT
Key Role and Responsibilities:
Designs, plans, installs, and/or maintains mechanical, electrical...
...position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Guidewire... ...them
into technical solutions using Guidewire Claim Center
Good experience in Guidewire Cloud
Good experience in Guidewire...
Company: an R&D Center Location: ChennaiEducation: B.EExperience: 10-22 Years Job Description: Have a track record of achievement with a minimum of 5 years in a leadership position.
Embrace a roll-up-sleeves, hands-on culture.
Possess a passion to build a business from...
...Job Description
Job Description:
Location Pan India
Experience - 6 To 8
Guidewire Claim Center configuration as well as integration developer.
Possess good knowledge in FNOL, exposure, incidents, recoveries, payments, check/bulk invoice, assignments, activities...
Job Description:
Primary role will be to supervise 24x7 NOC operations (IT Infrastructure and Application stack) and for managing productions.
Proactively monitor, diagnose and resolve alerts, events pertaining to application, system (Wintel, UNIX, Databases, Unified ...
Expertise in configuring and developing various aspects of BillingCenter including Account/Policy/Producer Handling Plan Types Billing Instructions Charges Invoicing and more.
Profound understanding of BillingCenters Data Model.
Experience in GW Configuration Development...
