Search Results: 46,649 vacancies
...business requirements, ensuring a clear understanding of the problem or opportunity.
Develop and oversee the creation of high-level solution architecture, ensuring alignment with business goals, technical requirements, and industry best practices.
Work closely with cross...
...Handles consultative functions to customers in technical operations in terms of designing and
implementing network infrastructure solutions and improvements.
Conduct due diligence and map processes and document as are client projects, processes, and procedures....
...interactions across multiple channels such as call center technology and Omnichannel services (... ...ultimate vision for proof-of-concept and solution technical architecture, e.g. low level... ...plus
At least 3 years’ experience in contact centre systems analysis, ideally in...
...different migration projects in the call center environment as well as managing projects... ...standard and provisioning of a high-quality contact center support service to our local... ...telecommunications carrier, contact center solutions provider or similar.
~ Proven experience...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre...
Rs 4 - 6 lakhs p.a.
...customers. Person Specification Prior Front facing Call Centre/In house contact centre experience Adept in customer interaction and exception... ...Customer Care,Customer Engagement
Designation: Contact Center Executive- Gurgaon
Vacancies: 1
Experience: 0 - 4.0 Year(s)...
...Requirements
SKILLS AND QUALIFICATIONS:
~ At least one year of working experience in IT.
~ Tier 2 or Tier 3 Contact Center Engineer
~ Knowledge of Network cabling and cable management
~ Experience configuring router and firewall appliance
~ IP...
...for passionate engineer to join the team transforming Contact Center Platform, partnering with highly skilled global and... ...PostgreSQL, Redis or similar databases
Experience architecting Contact Center platforms/solutions and applications is desired
Good knowledge of Contact...
...Principal Consultant - Contact center BA - ITO079679
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,00... ...skilled and experienced Nuance Technical Architect with hands on development expertise specifically...
...Senior Manager - Contact Center design - COR028380
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and...
...incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full... ...a systematic approach when analyzing problems to find the best solution or answer. Displays competence in every situation and effectively...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...management UX/UI design and QA to deliver highquality platform solutions on time and within budget.
Define and track key performance...
Rs 14 - 22 lakhs p.a.
...HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )
HRO (Contact Center Voice )...
...Principal Consultant – Amazon Connect Architect
We are looking for... ...configure and maintain end to end contact centre using Amazon Connect... ...and implementing Amazon Connect solutions.
· In-depth knowledge of AWS... ..., VoIP technologies, and call center operations.
· Expert of...
...address current remote monitoring gaps. Identifies remote monitoring solutions for Managed Services as required.
Provides Tier 3 remote... ...-hours and weekend work (On call support)
Single point of contact towards Customers to present technical findings, managing escalations...
...Role
This Position needs a candidate to Design & develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web...
...size does NOT fit all', so we provide tailored solutions to address clients' specific needs with multiple Security Operation Centers (SOC) and a global team of certified and... ...skilled and experienced Cybersecurity Solutions Architect to join our global team.Key Responsibilities...
...thinking organization, apply now.
We are currently seeking a Solution Architect to join our team in Pune, Mahārāshtra (IN-MH), India (IN).... ...infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit...
...future of data. Join the Snowflake team.
We are looking for a Solutions Architect to be part of our Professional Services team to deploy cloud products and services for our customers' Global Competency Centers located in India. This person must be a hands-on, self-starter...
...thinking organization, apply now.
We are currently seeking a Solution Architect to join our team in Chennai, Tamil Nādu (IN-TN), India (IN).... ...infrastructure services, BPO, systems integration and global data centers. We are committed to our clients’ long-term success. Visit...
