Average salary: Rs800,000 /yearly
More statsSearch Results: 158,805 vacancies
...Contact Centre CCE L2- Navi Mumbai 2 position
Required Exp : 5-7 Years
Location : Navi Mumbai (On Site)
Technical Skill requirement... ...Primary Skills: Cisco UCCE + PCCE, Acqueon LCM (List & Campaign Management), Cisco Outbound Dialer, UCCE, MS SQL Server.
• Knowledge of...
...Responsibilities:
Develop and implement outbound call center strategies to achieve sales targets and performance... ...policies, procedures, and industry regulations.
Manage day-to-day operations of the outbound contact center, including scheduling, staffing, and resource...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession, high performance and high-quality throughput.
With operations managers and team managers as direct reports this role enables...
This role is primarily responsible for attending customer inbound calls and resolves queries/ issues directed to Call Center to ensure customer satisfaction. Informs customer about the various products and services offered by the Bank. Follows-up, closes or escalate queries...
Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance... ...contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently...
...appealing to you, we want to meet you.
We are looking for talented Contact Center Voice Engineer to be based in Manesar, Gurgaon and... ...s digital workplace applications. Responsibilities include:
Manage and administer the Cloud Contact Center environment including call...
...individual to join our team as the Head of Operations for our Contact Center. As the Head of Operations, you will play a crucial role in optimizing... .... If you have a proven track record in contact center management, outbound tele sales, and possess strong leadership skills, we...
...and best practices to continually enhance the efficiency and effectiveness of solution design processes.
Collaborate with project managers to estimate resource requirements, contribute to budgeting processes, and ensure the efficient use of resources in solution design projects...
...providing a wide range of investment banking, securities, investment management and wealth management services. The ideal leader will be leading... ...such as Chat, Chat Bot, and allied technology.
Please contact Muhammed Abraar or email your cv directly in word format with job...
...Experience in release management for contact center applications.
Understanding of contact center application state (Genesys, Amazon Connect, Cisco UCCX)
Understanding of DevOps, Release automation, Continuous delivery and development
Analyze all management and...
...We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development, maintenance... ...• Lead cross-functional teams, including engineering, product management, UX/UI design, and QA, to deliver high-quality platform solutions...
...responsible for making outbound calls to assist with the completion of incoming calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated calls and takes full ownership of inquiries through troubleshooting, researching, decision-making and...
...a.) This position is required for our In-house Contact center Technology platform running on Aspect UIP. This position will be responsible... ...Aspect)
c.) Responsible for the implementation, development, management and support of Contact Center Platform (Aspect)
d.) Applies...
...for making outbound calls to assist with the completion of incoming
calls. All calls are entered and tracked on the Herbalife Contact Management (HCM). Handles escalated
calls and takes full ownership of inquiries through troubleshooting, researching, decision-making...
...bright, and enthusiastic individual who will be able to lead our contact center operations team.
With a deep understanding ofmanaging end to... ...contact center
services that meet business KPI and manage change.You will manage a team of business managers stationed at...
...voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/... ...web services API s endpoints and other telephony systems.
. Manage the maintenance of the delivered solutions.
Design / Develop...
...cloud-first digital transformation and data management company offering products and IT services... .... Office amenities include a fitness center, cafe, and recreational facilities.
Learn... ...engineers accountable for a dynamic contact center environment consisting of Avaya, Cisco...
...recruiting for the role Customer Services Officer within Customer Contact Centre based in Ahmedabad, India.
The Customer Services... ...for all service delivery aspects of the Contact Centre. You will manage the service quality, service levels and revenue generation through...
Apollo Tele health Services is looking for Assistant Contact Center to join our dynamic team and embark on a rewarding career journey
Patient... ...to maintain a safe and hygienic environment
Supply Management: Assist in maintaining adequate inventory of supplies and equipment...
...Recruits, selects, hires, and trains new call center personnel and prepares them to respond to... ...overall team effectiveness with upper management.
Helps call agents with challenging... ...Skills
6+ years of experience in managing contact center
Managed at least 20+ agents...
