Search Results: 6,204 vacancies
...joiners or serving notice period only. Interested professionals kindly contact or forward your updated CV to below mentioned email id ]
Hiring... ...:
Overview:
Minimum 5 + years of experience as a contact center technology architect, enterprise IT Architect or senior contact...
...platforms.
We are seeking a highly skilled and strategic Global Contact Centre Technology Platform Owner to oversee the development... ...objectives.
Key Responsibilities:
Develop and execute the global platform strategy including defining the product roadmap...
...The Senior Manager - Contact Center is accountable for the overall direction and operations of our site, creating a culture of customer obsession... ....
You are able to balance strategic thinking with detailed execution and solid cross-functional collaborative results-oriented work...
Supervision and Leadership: Provide leadership and guidance to a team of chat support agents. This includes setting performance expectations, motivating team members, and fostering a positive work environment.
Training and Development: Train new team members on chat support...
...develop Conversational AI solutions including text telephone and voice based Chatbots.
. Leverage existing cloud services of AWS contact center platforms Google & Azure
custom LLM engines.
Develop/integrate web services API s endpoints and other telephony systems....
...Business, or related field; Master’s degree preferred.
• Proven track record of 5+ years in platform ownership role preferably on Genesys Contact Centre Platform with extensive knowledge on the architecture capabilities of the platform.
• Strong understanding of software...
...outstanding communication skills both verbal and written that will be used in dealing
directly with key customers and all levels of executive staff.
o Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of...
...repeated errors, wrong referral and incorrect tagging made by agents working closely with Quality and training team.
Driving First Contact Resolution and On Call Resolution
Ensure customer detractor score is maintained below 2%
Partner for Process Simplification...
...hardware, HVAC, and power sources
Document and report business impact to DR Lead
Provide subject matter expertise for strategy execution
Minimum Qualifications
~6+ years of experience in Disaster Recovery
~ Minimum of BE/B. Tech or MCA education background
~...
...Position: Wellness Center Physician Location: [Chennai, Tamil Nadu]
At [ AIWO WELLNESS CENTRE ] located in [ CHENNAI ], we are committed to enhancing the health and well-being of our community through integrative and holistic practices. We are looking for a dedicated and...
...documentation required for exporting if need be.
On a regular basis, communicate complete, precise & reliable information to the Customer contacts. Adapt the chosen
method of communication to the level of the Customer contact. Adapt the frequency to the situation (preventative...
...:
Location Pan India
Experience - 6 To 8
Guidewire Claim Center configuration as well as integration developer.
Possess good knowledge... ...or integrate it with other applications.
Design and execute unit tests and implement the same with a continuous integration tool...
...and / or maintains mechanical, electrical, and other infrastructure systems in mission-critical, high-risk, or high-reliability data center environments.
Working at NTT
Key Role and Responsibilities:
Designs, plans, installs, and/or maintains mechanical, electrical...
...position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
Job Title: Guidewire... ...them
into technical solutions using Guidewire Claim Center
Good experience in Guidewire Cloud
Good experience in Guidewire...
...defined by Head office.
Relationship building with insurance companies and liasioning for various activities.
Activity Planning, Execution and overall management.
Operational Assistance to various mapped branches for logins and issuance.
Involvement in doing...
Company: an R&D Center Location: ChennaiEducation: B.EExperience: 10-22 Years Job Description: Have a track record of achievement with a minimum of 5 years in a leadership position.
Embrace a roll-up-sleeves, hands-on culture.
Possess a passion to build a business from...
Must have experience in Team Center and ITK with 4 years
Teamcenter Customizations
Skill (Java, SWT, RAC, C / C ++, ITK, SOA, XML)
Good Working knowledge of Basic Teamcenter modules like My Teamcenter, Workflow Designer, Structure Manager, report and query builder, BOM...
Job Description:
Primary role will be to supervise 24x7 NOC operations (IT Infrastructure and Application stack) and for managing productions.
Proactively monitor, diagnose and resolve alerts, events pertaining to application, system (Wintel, UNIX, Databases, Unified ...
...switching – Mandatory
· Broad technical knowledge of the R&S, Data center and its components: Applications, Network, Server and projects... ...technology strategy and architecture approach to engineers, executives, and Cisco customers.
· VXLAN, ACI - Mandatory
· Certifications...
Broad outline of the Role
~ The role is responsible for managing customer queries and operations. This is an operational role that may seek appropriate level of guidance and advice to ensure delivery of quality outcomes.
Purpose - Broad objective of the role
Size ...
