Search Results: 351 vacancies
...Management Level
H
Job Description
Business Division:
Business Function / Department:
Job Title: Complaints Administrator (Principle Process Executive)
Reporting to (Job Title):
Equiniti is a leading international provider of shareholder, pension, remediation...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...Summary
To
ensure that the guests are offered the highest level of personalized service at
all times and to report guest complaints or problems to supervisors if no
immediate solution can be found and assure follow up with guests. Awareness of
hotel activities and a proper...
...Operations and related processes including service delivery & administration, Initial Underwriting, Agency Servicing & Operations, Claims, Complaint tracking and timely resolution, Persistency, Audit & Compliance, risk management.
Recruiting, managing and motivating a team of...
...Suntory with our customers delivering outstanding customer service and business solutions.
· Respond to the customer’s queries and complaints providing timely solutions.
· Be responsible for all paperwork and signatures to ensure effective sales processes.
· Consolidate...
...branches or order requested stock for customers.
Provide customers with information about items.
Ring up purchases.
Elevate complaints to management.
Keep track of inventory.
A degree in sales, marketing, commerce or a related field would be advantageous....
...Plan
Work closely with Team Leads & SDM/GOM to perform RCA and value add analysis and lead problem resolution effort.
Implement complaint handling (management escalation) process for the help desk.
Liaison with the training team on issues of staff preparedness, How...
...Ensure compliance with health and safety regulations
Manage financial aspects such as budgeting and cost control
Handle customer complaints and resolve issues
Maintain high standards of food quality and presentation
Monitor and maintain restaurant cleanliness...
...allocated 'Book of Relations' (existing customer database).
Act as single point of contact for customers for any customer query/complaint.
~ Identify financial goals of customers and providing financial planning assistance.
Competition Analysis for giving professional...
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
•...
.... The ideal candidate has a friendly, crafted demeanour while also being sharp and disciplined. It is important that you can handle complaints and provide reliable information. The goal is to make our guests and visitors feel welcome and appreciated while they are on our property...
...performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed
Requirements...
...Updates of accurate efforts in eCube, TMS and other project related trackers
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...Brigade and other Government agencies and maintain public relations with them to ensure their complete co-operation.
To handle guest complaints pertaining to security.
Managerial Qualities
~ Leadership skills that utilize persuasion and motivation to attain...
.... Interacts with guests to obtain feedback on product quality and service levels.
. Responds to and handles guest problems and complaints.
. Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters...
...standards, and goals within the Escalations functional area
Make decisions and resolve issues regarding internal and external client complaints
Interpret and develop Escalations policies and procedures to ensure quality and that service standards meet business objectives...
...petitions, statutory notices, claims, counter claims, rejoinders, written statements, evidence affidavits, reply to legal notices, criminal complaints, RTI applications, etc. Representing the Company in various types of contractual matters and civil matters including but not...
...coordination with commercial department at H.O. for all related communication from creation of order till receiving of goods by customer and complaints, if any
• To prepare daily sales and collection report
• To prepare distributor wise sales report
• Keeping record of annual...
...in the financial management of department.
Ensuring Exceptional Customer Service
• Responds to and handles guest problems and complaints.
• Strives to improve service performance.
• Empowers employees to provide excellent customer service.
• Emphasizes guest...
...standards, and goals within the Escalations functional area
Make decisions and resolve issues regarding internal and external client complaints
Interpret and develop Escalations policies and procedures to ensure quality and that service standards meet business objectives...
