Search Results: 39 vacancies
...• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters...
...Respond promptly to customer inquiries.
• Communicate with customers through various channels.
• Acknowledge and resolve customer complaints.
• Ensure customer satisfaction and deliver professional customer support.
Requirements:
• Excellent written and verbal...
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
•...
...and focuses on continuous improvement.
• Empowers employees to provide excellent customer service.
• Handles guest problems and complaints.
• Interacts with guests to obtain feedback on product quality and service levels.
Managing and Conducting Human Resource Activities...
...a good example of excellent customer service and creates a positive atmosphere for guest relations.
• Handles guest problems and complaints.
• Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage, service...
...and regulations are enforced.
To provide work guidance, instruction, or orientation to the Security Associates.
To handle guest complaints.
Ensure to alert the police, ambulance and/or fire service when necessary.
Ensure to abide by the mission statement of Novotel...
...• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service. Establishes guidelines so employees understand expectations and parameters...
Marriott International
Kochi
1 day ago
...respect from all and inspires good team work.
Leading by example.
Guest Satisfaction:
To attain and follow up on any guest complaints.
Guest suggestions have to be listened to and brought to the Executive Chef’s attention.
Fire, Life, Health and Security:
~...
...supervision & surprise visits
Supervise termite jobs and optimise ToS for termite jobs
Improve quality of Termite jobs to reduce complaints
Encourage more technicians to submit leads
Key Result Areas
Control & reduction in material cost
Effective utilisation...
...guidance, feedback, and individual coaching when needed.
• Sets a positive example for guest relations.
• Handles guest problems and complaints.
• Strives to improve service performance.
• Helps employees receive on-going training to understand guest expectations....
Marriott International
Kochi
5 days ago
...customer service.
• Interacts with guests to obtain feedback on product quality and service levels.
• Handles guest problems and complaints.
Maintaining Culinary Goals
• Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
•...
Marriott International
Kochi
1 day ago
Rs 2.4 lakh p.a.
...emails (landing & default) and reply to them promptly if possible or forward them to the concerned person.
Attend to the needs or the complaints of the guests and resolve them if possible or redirect them to the concerned executive.
Ensure the front desk area is tidy and...
...Services and Front Desk Goals
• Develops specific goals and plans to prioritize, organize, and accomplish your work.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Maintains a strong working relationship...
...reservations, schedules, fares, and other transportation-related matters.
Issue Resolution: Investigate and resolve customer issues and complaints in a timely manner. Collaborate with internal and external departments such as Carriers, Warehouse team to resolve complex issues...
...mail content, fault report tracking, voice calls, business etiquette etc
# Timely Response to customer requests and no instances of complaints either internally or externally
#
Stakeholder Interaction
Stakeholder Type
Stakeholder Identification...
...HACCP)
~ Collect food and beverage supply requisition, ensure that the stock collected is as per requisition
~ Handle guests’ complaints and comments tactfully and efficiently. Report any complaints, incidents or other irregularities to management
~ Supervise and...
...their requirement - Answer queries related to products and process - Taking feedback concerning products and other aspects - Customer complaints - Customer Satisfaction Score D) Stock Display & Replenishment - To support the TL and Merchandisers in maintaining the stock...
...Job Description
Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded...
...closely with sales teams to ensure a seamless transition from inquiry to purchase.
# Issue Resolution : Your team handles customer complaints inquiries and escalations promptly and effectively. You establish protocols for handling various types of issues and empower team...
...courteous and compliant with regulatory requirements.
# Dispute Resolution : They handle escalated billing disputes and customer complaints related to billing errors service interruptions or payment issues. They work closely with internal departments such as customer service...
