...business banking platforms and building this on a global scale.
What we’re looking for:
We are seeking a skilled and experienced Complaints Management Team Lead. The successful candidate will be responsible for ensuring that the Complaints Team resolve all complaints...
Rs 2.16 lakh p.a.
...medical records, test results, and documentation as needed, while ensuring patient privacy and compliance with HIPAA regulations.
Complaint Resolution: Address patient complaints, concerns, and feedback professionally and effectively, escalating issues as necessary....
...needs
Persuade the clients to buy by explaining to them how the services or products meet their requirements
Deal with doubts and complaints to secure the companys reputation.
Prepare sales records and all the useful information
Go extra mile to achieve sales targets...
...various departments, including reservations, front office, sales, and finance, to optimize revenue and guest satisfaction
Managing complaints efficiently and escalating to the right department
Prerequisites
Prior experience of rooms reservations will be preferred...
...verify funds across a variety of systems used by the department. Deal with customers and may be required to identify, log and escalate complaints and resolve queries by tracking them internally and escalate upwards if necessary
• Responsible for the management of own daily...
Rs 30000 - Rs 40000 per month
...products/services.
Assist customers with order placement, product troubleshooting, and account-related issues.
Resolve customer complaints and escalate complex issues to the appropriate department, if necessary.
Keep detailed records of customer interactions and...
...retention.
• Providing accurate, valid, and complete information using the right tools and methods.
• Handling student admissions , complaints and providing appropriate solutions within the time limits.
• Following communication procedures, guidelines, and policies.
• Responding...
Rs 3 lakh p.a.
...bookings & their payments.
Network with guests and other third-party vendors.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Building good customer relationship; before and after sales; to maintain client retention....
...presentations on products and services
Create frequent reviews and reports with sales and financial data
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results
Keep abreast of best practices and promotional trends...
...appropriate solutions to customers.
Ensure complete knowledge on all products & services. Be the leader for resolving all queries &
complaints. Ensure full training & briefing on all product launches & upgrades.
Research complaints & compliments. Analyze & suggest...
Rs 2.4 lakh p.a.
...Actively seek out new sales opportunities through cold calling, networking and social media.
Negotiate/close deals and handle complaints or objections
Collaborate with team members to achieve better results.
Create frequent reviews and reports with sales and financial...
...points to tailor solutions and
offerings that address their requirements effectively.
Address customer inquiries, concerns, and complaints promptly and professionally,
ensuring high levels of customer satisfaction.
4.Operational Excellence:
Ensure adherence to...
Rs 20000 - Rs 25000 per month
...outbound calls to potential customers
Promote products or services over the phone
Close sales deals over the phone
Understand customer needs and requirements
Resolve customer complaints and issues
Maintain a high level of professionalism and customer service...
...relationships.
Reach out to customer leads through cold calling and in-person visits.
Expedite the resolution of customer problems and complaints to maximize satisfaction.
Achieve agreed-upon sales targets and outcomes within schedule.
Coordinate sales effort with team...
...products and services and recommend solutions. - A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role. - Ultimately, you will ensure that customers leave our store satisfied and you will contribute...
Rs 15000 - Rs 19500 per month
...category would be Vehicle.
Roles and Responsibilities
Respond to customer inquiries via phone, email or chat
Resolve customer complaints professionally and efficiently
Understand and adhere to Google's customer service guidelines
Maintain a positive and...
...effectively.
# Troubleshoot technical issues and escalate complex problems to the appropriate teams for resolution.
# Handle customer complaints with empathy and strive to find satisfactory solutions to ensure customer retention and satisfaction.
# Maintain detailed records...
...satisfaction, answer questions and resolve any issues. - Answer incoming calls from business partners to address inquiries and resolve complaints. Requirements : - Freshers or 0-1 Year of Experience - Good communication skills [Hindi and English] - Basic computer skills with MS...
...opportunities received via telephone, live chat and email.
• Work to achieve improved resolution rates by managing customer enquiries and complaints and reducing escalations against KPIs
• Record customer data consistently and accurately in CRM and other databases, while observing...
Rs 3 lakh p.a.
...The sales executive should be adaptable and able to propose cutting- edge technologies and approaches.
Crafting and compiling and complaint proposals is a key skill for winning Government projects. Accurate and detailed record-keeping is vital for Government contracts....
Rs 5.4 lakh p.a.
...activities.
Activate customer accounts, manage customer database, and Monitor customer subscription status.
Handling customer complaints, providing appropriate solutions and alternatives within the time limits, and following up to ensure resolution.
Maintain CRM (Freshworks...
...appropriate authorities
~ Ensure adherence to laid down processes, facilitate first time resolution. Minimize rejections and customer complaints
~ Monitor customer satisfaction survey ratings, net promoter score or any other survey/ feedback ratings taken from customers and...
...This is a remote position.
Customer service executives are often responsible for handling customer complaints and concerns. Problemsolving skills enable them to solve issues quickly and successfully by analysing the cause of the problem generating possible solutions and...
...optical goods and explain to customers in detail about the frames, lenses & contact lenses as per requirement.
Troubleshooting any complaints regarding glasses dispensed from the stores.
Promote eye health by counseling patients, including explaining how to clean and...
...Compliance and Risk Management:
Ensure compliance with labor laws and company policies.
Mitigate HR-related risks and address complaints effectively.
Oversee investigations into HR-related complaints.
Global Business Support Division:
Provide strategic HR leadership...
...they feel comfortable and can ask advice or information from Guest Relations
Manage, record and resolve promptly Guest or customer complaints
Ensure a very high level of customer service is constantly maintained for Reception, Lobby area and Executive Lounge...
Rs 25000 - Rs 35000 per month
...Responsibilities: Addressing the incoming queries of customers through calls, chats, emails and social media platforms.
Resolving complaints through interactive communication to ensure customer satisfaction.
Connecting with customers on calls as and when required....
individual is responsible for work assignment to technicians on shop floor depending upon their skills and supervising service, repair and maintenance operations of the vehicle as per OEM guidelines within the expected time and cost to ensure minimum repeat complaints.
...to ensure the finished product quality.
Document internal audits and other quality assurance activities.
Investigate customer complaints and non-conformance issues.
Collect and compile statistical quality data.
Analyze data to identify areas for improvement in the...
...skills 6) Cool-tempered and able to handle rejection 7) Outstanding negotiation skills with the ability to resolve issues and address complaints 8) Convert leads for the company through telephonic conversations Preferred skills and qualifications - Bachelor's degree in...