Key Responsibilities
Collection Management: Oversee Bucket (Bkt) Collection, write-off recovery, sale of assets, and recovery on Loss on Sale within the Commercial Vehicle portfolio.
Team Leadership: Manage and mentor a team of Collection Managers, ensuring high performance and adherence to company standards.
Manpower & Coverage: Ensure adequate staffing and optimal portfolio coverage, meeting CAPE (Collection Agent Productivity and Efficiency) norms.
Technology Adoption: Drive 100% Mobile App usage within the team, ensuring quality feedback and collection trails are consistently updated.
Revenue & Non-Starter Focus: Maintain specific focus on non-starter accounts and overall revenue collection.
Cross-functional Coordination: Collaborate closely with the sales and credit underwriting teams to maintain portfolio quality.
Delinquency Management: Identify asset deployment and conduct direct meetings with delinquent customers to facilitate recovery.
Legal Action: Initiate appropriate legal actions for critical and high-value recovery cases.
Repossession Compliance: Ensure all asset repossessions are conducted in strict compliance with standard operating procedures.
Fraud Prevention: Devise and implement strategies to control and minimize fraud losses.
Risk Mitigation: Identify probable risks through regular audits of existing revenue streams and implement corrective measures to mitigate them.
Financial Compliance: Ensure timely and accurate deposition of all collected funds without delay.

Preferred Candidate Profile

Education: Graduate or Post Graduate in Marketing or any other relevant field.
Experience: 8-10 years of mandatory experience in secured/unsecured product financing.
Communication: Excellent communication and interpersonal skills with a pleasing personality.
Self-Motivation: High level of self-drive and enthusiasm.