Job Description

Key Result Areas

KRA (Accountabilities) (Max 1325 Characters) Supporting Actions (Max 1325 Characters)
KRA1	Accountability: Sales collection, C form collection & Ugai management	. Monitoring & reviewing companys & freight outstanding . Reviewing the ageing of debtors on a daily basis . Collections of cheques, DD from customers . Coordination with DIC for ensuring collections in time . Development & periodic review of critical ugai indicators . Collection of all the C forms from the parties . Ensure that the C forms are in proper format with all supporting's and are dispatched to plant in time . Collection & submitting Guarantor letters in time.
KRA2	Achieving sales targets Achieving sales targets of white cement & new products	. Ensure frontline implementation of zonal marketing plan . Process & monitor daily sales figures & coordination with Logistics for supplying the material to the sales area . Performing systematic market visit schedule activities . Building rapport with all the customers . Ensure collation of orders & feeding the same in e-commerce site on web . To fill in Daily Activity Report & call cycle entries . Attentively listen to customers problems/issues & apprise the same to area head/state head . Attending to quality, pricing problems of the retailers/ stockiest & direct customers . Creating awareness of new products by converting features into benefits & spreading new products awareness through cluster meets & counter meets
KRA3	Gathering market feedback	. Provide the feedback & need for appointing new dealers / stockists in unrepresented areas or the areas which are not fully penetrated. . Providing feedback on weak pockets of sales areas & the reasons thereof . Closely interact with retailers/retailers staff / stockists to get the first hand market feedback & submitting the same to area head/state head . Make available the information on competitors promotion activities to area head/state head . Make available the information on competitors pricing activities to area head/state head & collection of bills as proof for the same
KRA4	Promoting products & applications	. To involve CASC team and give detailed requirements of Sampling/ Brand approvals/ Site Training program. Participate in events along with CASC and convert the activity into business. . To coordinate & provide support to CASC personnel for sampling to be done at micro level. . Timely distribution of sales promotional material . Ensuring that all advertisement material (POP material, posters, danglers) are properly displayed and that the visibility of the same is there . To help direct parties, cement & paint manufacturers by assisting them & providing market trends & add value to their business . Distribution of gifts & other promotional material to customers in time
KRA5	Initial complaint handling	. To attend to the complaints of customers with regard to minor & generic applications & products . Visiting site to get the actual feel of complaint . To take the initial account of the nature of complaint . To handle the complaint as per standard checklist of complaint handling & liaise with insurance company for the damages settlement

TSI Retail - Srikakulam