Chat support executive jobs in Kolkatta

 ...Address customer inquiries via voice and chat support Resolve customer issues with professionalism and efficiency Maintain a positive and customer-focused mindset Work collaboratively with the team to meet service goals Adhere to company policies and shift schedules... 

~ Provide customer support via phone, email, and chat ~ Troubleshoot and resolve technical or service-related issues ~ Follow up with customers to ensure issue resolution and satisfaction ~ Continuously update product knowledge and contribute to support documentation... 

~ Handling calls and chats from customers ~ Resolving customer queries ~ International processes ~5 days working with 2 rotational offs ~ Rotational Shifts 24*7 ~ Cab facility Required Candidate profile ~ Excellent Communication skills and fluency in English ~... 

~ The ideal candidate will have excellent communication skills, a customer-first mindset, and a passion for addressing inquiries, and resolving issues with professionalism. ~ Work from office Required Candidate profile ~ Excellent communication in English ~12th pass/Graduate...

 ...International Voice/ Chat Process Excellent English Communication Skills Rotational Shift Work From Office 5.5 Days Working /2 Rotational Offs Immediate Joiners Only Required Candidate profile Excellent Communication Skills UG/Grad / PG Freshers/Experienced... 

 ...Handle Customer Queries over phone calls and chats Provide appropriate solutions to customers Rotational Night shifts Required Candidate profile Excellent Communication Skills Undergraduate /Graduate both can apply Fresher/Experienced both can apply Immediate... 

 ...Identify and resolve customer complaints or issues promptly and effectively, striving to ensure customer satisfaction over calls and chats Required Candidate Profile Grad/UG Fresher/Experience Should be comfortable in rotational shift (24*7) Must have good command... 

 ...Job Description – Customer Support Associate (Chat Process) Location: Kolkata Work Days: Monday – Saturday Educational Qualification: Graduate in any discipline Compensation: 1.8 – 2.24 LPA + Performance-based incentives (uncapped!) Reporting Team: Reports... 

 ...The Customer Support Specialist will learn the intricacies of eMaint and Fluke Connect software products and deliver customer support...  ...partners, and internal team members via telephone, web meeting and chat technologies. This is a ground floor opportunity to join a... 

 ...Resolve customer concerns via phone and chat ensuring smooth experience Maintain high standards of service and professionalism Required Candidate profile Strong communication and multitasking skills Comfortable with rotational shifts & night shifts Immediate Joiners... 

 ...Description We are looking for a Customer Care Executive to join our dynamic team in India. This role is ideal for freshers or entry-level...  ...Responsibilities Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information about... 

 ...resolving issues and ensuring customer satisfaction. Responsibilities Handle inbound customer inquiries via phone, email, and chat in a professional manner. Provide accurate information to customers regarding products, services, and order statuses. Resolve customer... 

 ...customer inquiries and provide technical assistance via phone, email, chat, or other designated channels. Troubleshooting & Diagnosis:...  ...satisfaction by providing clear, concise, and empathetic support. Technical Learning: Continuously learn and adapt to new technologies... 

 ...Description The Student Support Executive will be responsible for providing exceptional support and guidance to students throughout their academic journey. This role involves assisting students with inquiries, addressing their concerns, and ensuring a positive educational... 

Role Responsibilities: # Resolve customer queries effectively # Provide personalized service solutions # Maintain a professional communication style # Work in rotational shifts with high responsiveness Key Deliverables: # Ensure seamless customer service experiences...

 ...role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills... 

 ...Roles and Responsibilities Provide customer service support to clients through various channels such as email, chat, and non-voice processes. Handle customer inquiries and resolve issues in a timely and professional manner. Work on international BPO projects with... 

 ...role in building and maintaining customer loyalty The primary duties of a CSR include answering phone calls, responding to emails and chat requests, troubleshooting problems, and processing orders or returns Good communication, interpersonal, and problem-solving skills... 

 ...Customer Support: Answering customer inquiries and providing technical assistance via various channels (phone, email, chat, etc.). Troubleshooting: Diagnosing and resolving technical issues related to software, hardware, or network problems. Problem-Solving: Identifying... 

 ...Roles & Responsibilities: More Retail Limited is looking for Support Engineer to join our dynamic team and embark on a rewarding career...  ...customer inquiries and resolving technical issues via phone, email, or chat Conducting diagnostic tests to identify the root cause of... 

 ...Respond to customer inquiries via phone, email, and chats Maintain accurate records of customer interactions Collaborate with team members to improve service quality International Process Excellent verbal and written communication skills. Role:  Customer Service... 

 ...Manage customer inquiries through chat and voice channels in a professional manner. Provide accurate information and resolve customer issues in a timely manner. Document customer interactions and feedback for future reference. Collaborate with team members to enhance... 

Provide accurate, valid and complete information by using the right methods/tools Handle customer complaints, provide appropriate solutions Required Candidate profile ~ Excellent Communication skills ~ Immediate Joiners ~ Rotational shifts (24*7) ~9 hrs shift ~...

 ...level of service satisfaction. Responsibilities Assist international customers with inquiries and issues via phone, email, or chat. Ensure timely resolution of customer issues while maintaining a high level of customer satisfaction. Document customer interactions... 

 ...International Blended Process(HR Helpdesk Role) ~12+3 Years of Regular Education ~1 Year to 8 Years of Experience in International Voice & Chat ~ Candidate should have good Verbal & Written Communication Skills ~ Four Rounds of Interview- TR, MR, Written Test, HR Round ~... 

 ...Position: Customer Support Experience: 1.5 Years Location: Kolkata (Work From Office) Working hrs: Monday- Saturday(11 am- 7pm)...  ...Communication: Interacting with customers via phone, email, chat, or social media to address their needs. Problem Solving: Resolving... 

 ...Being the first point of contact for customers Resolve customer's queries via phone, email & chat Building relationships with customers and ensuring they are satisfied with the company's products and services Required Candidate Profile Excellent communication skills... 

 ...KEY RESPONSIBILITIES: Stakeholder interaction daily support to Sales & Business Development groups (email, chat , zoom calls) Partner interaction (ticket resolutions) Ensure achieving daily/monthly deliverables Ensure SLAs are met, end-to-end ownership of the process... 

 ...We're hiring Customer Service Representatives for an International Voice Process at a leading IT MNC in Pune. As a Customer Support Specialist, you'll be the first point of contact for international customers, primarily responsible for handling inquiries, resolving issues... 

 ...Answering or resolving queries of customers over calls/ chat Make outbound calls to potential customers to generate sales Maintain and record data of every interaction in system Provide exceptional customer service Required Candidate profile UG/ Freshers can also...