Job Description

About _VOIS

_VO IS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 7 locations: Albania, Egypt, Hungary, India, Romania, Spain and the UK.

Over 29,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Business Intelligence Services, Customer Operations, Business Operations, HR, Finance, Supply Chain, HR Operations, and many more.

Established in 2006, _VO IS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

#_VOIS

Job in Detail:-

The Sr. Manager Fraud role focuses on fraud control testing related activities for _VO IS centers and delivers other related fraud management activities namely, fraud risk assessments, fraud reporting, and fraud awareness activities. The role is recognized as a specialist in fraud prevention and detection area delivering activities as per the team strategy and providing support, inputs and guidance to various _VO IS stakeholders. The role has global deliverables across _VO IS centers and reports to the _VO IS Global Senior Fraud Manager. The role is part of a _VO IS global team within the _VO IS Corporate Security function.

Role purpose

Perform the allocated activities to implement the Fraud control testing strategy across _VOIS centres;
Perform Fraud Risk Assessment activities as per the defined plan and team strategy;
Coordinate the evidence collection activities for all internal reporting/assurance activities.
Support, provide inputs and contribute to implement the _VOIS Fraud Management Awareness program.
As a recognized specialist in fraud, has relevant experience in fraud prevention and detection activities with a focus on fraud controls evaluation ;
Uses best practice knowledge and experience to evaluate the existing anti-fraud controls and propose to improve organization’s preventive and detectiv
Direct responsibility for performing fraud control testing activities, reporting, and any other relevant activities ;
Work in a global team with team members based across all _VO IS centers .

Competencies, Knowledge and experience:

5-8 years’ experience in Fraud Management related activities

Solid knowledge regarding Shared S ervices/ Captive/ ITeS/ Telecom and their internal processes

Preferably, a CFE though not a mandate

Analytical thinking and attention to the details

Advanced communication skills and stakeholder management skills

Results oriented and focus on priorities

Coordination skills, results oriented and focus on priorities

Ability to deliver under strict deadlines

Experience in working in international environment

_VOIS Equal Opportunity Employer Commitment India:

_VO IS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create a positive impact on themselves and society. We do not discriminate based on age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

As a result of living and breathing our commitment, our employees have helped us get certified as a Great Place to Work in India for four years running. We have been also highlighted among the Top 5 Best Workplaces for Diversity, Equity, and Inclusion , Top 10 Best Workplaces for Women , Top 25 Best Workplaces in IT & IT-BPM and 14th Overall Best Workplaces in India by the Great Place to Work Institute in 2023. These achievements position us among a select group of trustworthy and high-performing companies which put their employees at the heart of everything they do.

By joining us, you are part of our commitment. We look forward to welcoming you into our family which represents a variety of cultures, backgrounds, perspectives, and skills!

Apply now, and we’ll be in touch!

Sr. Manager_ Service Delivery_Fraud Managment_Pune/Bangalore