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  • Rs 3 - 5 lakhs p.a.

     ...Roles & Responsibilities Handle customer queries through inbound/outbound calls in an international process. Provide accurate information and resolve customer concerns in a professional manner. Maintain a high level of customer satisfaction by delivering quality service... 
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    Glorious Hr Services

    Pune
    a month ago
  • Rs 5 - 9.5 lakhs p.a.

     ...Key Responsibilities: Handle inbound and outbound voice calls efficiently. Provide excellent client interaction and support. Manage...  ...professionally. Maintain high quality of service aligned with process standards. Collaborate with team members and adhere to... 
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    Orcapod Consulting Services

    Pune
    15 days ago
  • Rs 3 - 6 lakhs p.a.

     ...Key Responsibilities: Outbound Calling: Make outbound calls to a list of leads, prospects, or customers to introduce products/services...  ...to management regarding lead quality, customer objections, or process improvements. Target Achievement: Meet or exceed daily/... 
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    Credicus Business Services

    Pune
    a month ago
  • Rs 4 - 6 lakhs p.a.

     ...Executives (International Voice) for a leading MNC for Customer Support process. This is a great opportunity to work in a dynamic, global...  ...Key Skills: Customer Handling / Customer Support Inbound Calls Management CSAT (Customer Satisfaction) AHT (Average Handling... 
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    Glorious Hr Services

    Pune
    a month ago
  •  ...accounting team on financial reporting and daily activities Processing and Authorising of treasury payments Reconciling bank deposits...  ...variances in a timely manner To handle client/bank representative calls by answering queries raised   Qualifications: Education:... 
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    Full time
    Flexible hours

    PITCS

    Pune
    more than 2 months ago
  • Rs 0.5 - 4 lakhs p.a.

     ...Key Responsibilities: Debt Collection: Make outbound calls to customers with overdue payments to remind them of their outstanding...  ...billing concerns, and answer queries regarding the debt and collection process. Record Maintenance: Keep accurate records of calls,... 
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    Credicus Business Services

    Pune
    a month ago
  •  ...professional with 4-9 years of experience. As part of the Voice process team, your role will specifically focus on troubleshooting related...  ...enhancement and process meet all metrics Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews... 
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    eClerx

    Pune
    17 days ago
  • Rs 3 - 5 lakhs p.a.

     ...candidates (freshers or experienced) to join our Health Insurance Sales Process. The role involves connecting with potential customers,...  ...engagement. Responsibilities: Handle inbound and outbound calls for health insurance sales. Explain product features, benefits... 
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    Credicus Business Services

    Pune
    a month ago
  • Rs 3 - 6 lakhs p.a.

     ...Description We are looking for a Process Associate - Voice to join our dynamic team in India. The ideal candidate will be responsible for...  ...handling different topics. Achieve performance metrics such as call handling time, customer satisfaction scores, and resolution rates... 
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    Local area
    Flexible hours

    Cross Country Infotech Private Limited

    Pune
    24 days ago
  •  ...solutions. Job Overview Be a part of our International Voice Process team in Pune! Ideal for freshers, this full-time role needs...  ...provide exceptional service to boost customer satisfaction. Call Hiring Managers @ (***) ***-****, (***) ***-****, (***) ***-****, (***) ***-****,... 
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    Full time

    fly consulting services

    Pune
    3 days ago
  • Rs 3.5 - 5.5 lakhs p.a.

     ...We're Hiring – International Customer Support Executive (Voice Process) Location: Bangalore / Pune (Work From Office) Shift: 24/7...  ...Services Phone: (***) ***-**** Email: [HIDDEN TEXT] Interested candidates can call or share their updated resume via email.... 
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    Work at office
    Immediate start
    US shift
    Shift work

    Ghrs Training LLP

    Pune
    a month ago
  •  ...Customer Operations Process Manager Responsibilities Prepares performance reports by collecting, analysing, and summarizing data and trends...  ...of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience of 6+... 
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    Night shift

    Eclerx Services Limited, Mumbai, Maharashtra

    Pune
    a month ago
  •  ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions...  ...: Independently handle clients and client calls establish self as a valued partner. Escalate issues to client... 
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    eClerx Investments Ltd

    Pune
    27 days ago
  • Job Title : Senior Process Manager – Customer Operations (Chat & Voice) Location: (on- site), Pune, India | Full time role Shift: Flexible...  ...client interactions including reviews, audits, and governance calls (MBRs/QBRs) Coach and mentor Team Leads and frontline teams to... 
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    Full time
    Flexible hours

    work force nexus

    Pune
    1 day ago
  •  ...Customer Operations Voice Process- Senior Process Manager India |Full-time (FT)|Customer Operations |Location- Pune Shift Timings Flexible...  ...present regular reports on contact centre performance, including call volume, response times, and customer satisfaction. Use data... 
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    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    27 days ago
  •  ...Job Description: Team Leader – Spanish Voice Process Location: Pune, India Position Summary: We are seeking a dynamic and experienced...  ...: Minimum 4-6 years of experience in a similar role in a BPO/Call Center environment. Prior experience managing Spanish voice... 
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    r3 Consultant

    Pune
    17 days ago
  •  .... You will be able to lead, understand and manage end to end KYC process with basics, KYC review, periodic refresh and remediation. The...  ...Word and MS Excel. Independently handle clients and client calls establish self as a valued partner Escalate issues to client... 
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    eClerx Investments Ltd

    Pune
    25 days ago
  • Rs 5 - 5.5 lakhs p.a.

     ...Service Desk (L1) / Technical Support Role: Service Desk (L1) / Process Executive Experience: Minimum 1 Year in Service Desk /...  .... Key Responsibilities: Provide L1 technical support via Calls, Emails, Chat & Tickets Handle issues related to Password Reset... 
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    Work at office
    Remote job
    Shift work

    Ghrs Training LLP

    Pune
    15 days ago
  •  ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions...  ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client... 
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    Worldwide

    eClerx

    Pune
    16 days ago
  •  ...The candidate must possess in-depth functional knowledge of the process area and apply it to operational scenarios to provide effective solutions...  ...& responsibilities: Independently handle clients and client calls– establish self as a valued partner. Escalate issues to client... 
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    Worldwide

    eClerx

    Pune
    17 days ago
  •  ...Job Title Data Process Executive Employment Type Temporary Work Authorization Requirements Must be authorized to work in the...  ...light items such as laptops, and speech and hearing ability for calls, virtual meetings, and in-person communication Data Privacy... 
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    Temporary work
    Work at office
    Local area

    prgx global inc.

    Pune
    2 days ago
  • A Process Trainer is responsible for designing and delivering comprehensive training programs, ensuring seamless knowledge transfer through...  ...resolution skills for better customer interactions. Mock Call & Role-Play Sessions: Conduct interactive activities to develop practical... 
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    Traineeship
    Flexible hours

    Tattva CX LLP

    Pune
    2 days ago
  •  ...Job Description APM-Ops Chat As a Call Centre Team Leader, you will play a pivotal role in ensuring the smooth operation of our...  ...Analyze call centre data and trends to identify opportunities for process improvements and optimization. Conduct regular performance evaluations... 
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    Shift work

    eClerx

    Pune
    16 days ago
  • Rs 9.6 lakh p.a.

     ...Job Title: Team Lead / Manager – US Insurance Voice Process Job Summary We are seeking an experienced and results-driven Team...  ...Responsibilities Lead, mentor, and manage a team handling inbound/outbound calls related to US insurance (Health, Life, or Property & Casualty).... 
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    Full time
    Work at office
    Immediate start

    2coms

    Pune City
    14 days ago
  • Rs 2.5 - 8.5 lakhs p.a.

     ...looking out for Customer Support Executives (Voice / E-mail / Chat process) BPO / KPO SAL 60K + Bonus- JP ****@*****.***/ Tc$ / Accenture/...  ...Available * Telephonic Interview  * Fixed Shift / Weekend 's Off * Call or WhatsApp Kabir (***) ***-**** TOP 45 BPO / KPO JOBS AVAILABLE... 
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    Immediate start
    Work from home
    US shift
    Shift work
    Day shift

    Explore360 HR Solutions

    Pune
    13 days ago
  •  ...Customer Operations CHAT- Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible...  ...Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience... 
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    Full time
    Flexible hours

    eClerx Investments Ltd

    Pune
    25 days ago
  •  ...responsibility beyond the assigned work area is a plus. Loans- Associate Process Manager-Responsibilities Assisting analysts/senior analysts...  ...(daily/weekly/monthly) Managing Daily/Weekly/Monthly calls with the client Mentoring & grooming of new/existing team members... 
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    Worldwide

    eClerx Investments Ltd

    Pune
    25 days ago
  • Rs 4 - 7 lakhs p.a.

     ...leads (potential interest but no immediate action). 2. Initial Call/Contact Call Script : Use a pre-approved script to introduce...  ...-up calls after a few days to check on their decision-making process. Remind customers of promotional offers or limited-time discounts... 
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    Seasonal work
    Immediate start

    Credicus Business Services

    Pune
    a month ago
  •  ...will possess deep knowledge of the 4 C's of Underwriting, mortgage processes, Commercial Real Estate (CRE) fundamentals, financial modelling,...  ..., upskilling, and refresher programs. Lead transition calls and knowledge transfer discussions with strong communication and... 
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    Work at office

    Nexdigm

    Pune
    1 day ago
  •  ...YouTube, and Facebook. Inviting applications for the role of Process Developer, Accounts Payable In this role we are looking for someone...  ...from vendors & internal stakeholders by writing mails or taking calls with them . Preparing the account reconciliations / resolving... 
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    Flexible hours

    Genpact

    Pune
    25 days ago