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Rs 1.5 - 3 lakhs p.a.
...We're Hiring – Customer Care Executive Travel Process Location- Mohali Eligibility • 12th Pass + 6 Months BPO Experience •... ...• Customer Handling Ability • Basic Computer Knowledge Interested candidates can call or WhatsApp (***) ***-**** HR- Purvika...CallShift work- ...Job Description: Operations Manager (International Process) Working Days: 6 Days Location: Mohali (On-Site) About the Role : Operations... ...skills — written and verbal (U.S.-facing role) Confident on calls and comfortable speaking with dealers, brokers, and sales reps...Call
- ...Job Title: Business Development Executive (US Process) Location: Mohali Employment Type: Full-time Shift: Night Shift Job... ...building skills. Responsibilities Generate leads through cold calling, email outreach, LinkedIn, and other US market channels....CallFull timeShift workNight shift
Rs 30000 per month
...Technical Support Specialists to join our international voice process. In this role, you will be the primary point of contact for our USA... ...solutions. Maintain a high standard of productivity, managing 8–10 calls per shift (with a focus on efficiency). Requirements...CallRemote jobWorking Monday to FridayShift work- ...Project Manager for assigned customers during the pre install phase Call US homeowners to confirm and reschedule site surveys and... ...Requirements ~3 to 6+ years of experience in US or UK voice process ~ Prior experience in customer retention, save desk, escalations...CallUS shift
- ...Night Shift Shift Timing: 10:30 PM - 7:30 AM (Night Shift - US Process) Working Days: 5 Days (Mon-Fri) Location: Mohali... ...candidates for US job requirements. Conduct initial screening calls to evaluate skills, communication, and job fit. Understand client...CallWorking Monday to FridayUS shiftShift workNight shift
- ...Role Overview We're currently hiring Insurance Process Associates to join our team. The ideal candidate will need knowledge of company... ...policy processing procedures Type, file, answer phone (Teams Calls), and assists brokers/customers and prospective customers Gather...CallNight shiftDay shift
- ...growing US based company building a high performance outbound sales call center. The team will handle both cold and warm calls into the... ...existing and help improve onboarding, scripts, rebuttals, and QA processes to ramp new hires quickly, review calls regularly, and coach team...CallPermanent employmentFull timeShift workNight shift
- ...Job Title: International Call Center Executive – US Outbound Sales Location: Mohali (Work from Office Only) Shift: Pure... ...provided ~5-day working week ~ Excellent work culture ~ Strong policies and structured processes ~ Career growth opportunities...CallFull timeWork at officeShift workNight shift
- ...projects alive and progressing . What You Will Own You own customers once friction begins. Your responsibility includes: Calling customers who are delayed, hesitant, or at risk of canceling Handling objections, concerns, and pushback directly Re-aligning...Call
- ...project stalls or cancels, you are expected to know exactly why . This Is a Customer-Facing Project Ownership Role Daily outbound calls are required. You will: • Run customer conversations with authority and professionalism • Manage multiple live projects...Call
Rs 20 - 25 lakhs p.a.
...ownership? This is your opportunity to lead high-impact campaigns, drive revenue growth, and build high-performing teams in a dynamic call center environment. : Mohali (Work from Office) : 8:30 PM – 5:30 AM (US Night Shift) : 5 Days a Week : 8–10+ years in International...CallFull timeWork at officeUS shiftNight shift- ...International Call Centre Sales Executive Description We are hiring high-energy, fast-paced Outbound Sales Representatives who will serve as the first point of contact for our US customers. This role is for individuals with at least 1 year of experience in sales, telemarketing...CallFull timeImmediate start
- ...revenue, productivity, and quality KPIs. ● Translate campaign goals and OKRs into clear, actionable targets for agents. ● Run daily huddles, call calibrations, and performance reviews with structured follow-ups. ● Identify performance gaps early and drive corrective actions...CallFull timeUS shiftNight shift
- ...Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7... ...Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience...CallFull timeFlexible hours
- ...Customer Operations - Associate Process Manager India- Pune |Full-time (FT)|Customer Operations |Job ID_ Shift Timings Flexible 24x7... ...Remediation of any major incident Manage client MBR/QBR deck, client calls and reviews Minimum Qualifications Overall experience...CallFull timeFlexible hours
- ...speed and accuracy Manage a team responsible for reviewing sales calls and deal context Decide whether opportunities are:... ...volume or fast-paced sales environments Experience managing sales processes and internal teams Strong understanding of sales workflows and...Call
- ...Responsibilities: Oversee rostering process to optimize resource allocation and minimize shrinkage. Conduct KPI monitoring and CSAT... ...Graduation is mandatory. Minimum 3 years of experience in BPO/Call Centre on paper in which 1.5 years of experience as a Team leader...Call
- ...We are hiring for Quality Manager for International process. Develop and implement QA Frameworks, SOP's and evaluation processes Analyze call/chat/email evaluations, identify trends, and suggest improvements Ensure Compliance with client specific KPI's and service...Call
Rs 8 - 18 lakhs p.a.
...do you have what it takes to be a Team Leader Requirements: So, what are we looking for We need someone who has the skills to call themselves a Leader. Someone with at least one (1) year of relevant Team Leader experience managing at least 10 + teammates while working...Call- ...Create templates and standard operating procedures for legal processes. Contract Management Review, draft, and negotiate contracts... ...and accuracy. Strong communication skills for handling client calls/ client queries. Ability to maintain confidentiality and handle...CallContract work
Rs 3.5 - 10 lakhs p.a.
...individuals for the role of Customer Support Executive in our leading BPO process. The ideal candidate will be responsible for handling customer... ...Key Responsibilities: Handle inbound and/or outbound customer calls professionally. Resolve customer queries within defined...CallShift work- ...oriented Quality Analyst (QA) to monitor and evaluate the quality of calls and emails. The ideal candidate should have prior experience in... ...Audit inbound and outbound calls to ensure quality and process adherence Review and evaluate email communications for accuracy...CallWorking Monday to FridayShift workNight shift
- ...leveraging sales techniques, industry knowledge, and collaborative processes to ensure customer satisfaction and drive growth. Key... ...productive partnerships to help customers achieve their goals. 8. Call Goals and Issue Resolution • Consistently meet and exceed daily...CallShift work
- ...Job Title: Merchant Acquisition Executive / Payment Processing Sales Location: Mohali Job Type: On-site About the Role: We... ...out to business owners in the US • Generate leads through cold calling and outreach • Explain payment processing solutions and...CallNight shift
Rs 3 - 5.5 lakhs p.a.
...resources to ensure optimal coverage and efficiency. Analyze call volume trends and forecast staffing needs to meet service level agreements... ...and workforce metrics. Identify opportunities for process improvements in scheduling and workforce management. Skills and...Call- ...3. Generate business via portals like Upwork, PPH, and Freelancer. 4. Make cold calls to explore new business opportunities and interact with clients. 5. Manage the end-to-end bid process. 6. Explore and develop new business opportunities and understand client's requirements...CallFull timeFreelance
Rs 3 - 5.5 lakhs p.a.
...world-class service during customer interactions, ensuring all calls are handled in line with quality guidelines set by the client.... ...feedback to management regarding performance issues , possible process improvements , or challenges impacting customer satisfaction....Call- ...control of complex and high-risk customer cases Lead de-escalation calls with professionalism and authority Resolve billing disputes,... ...Ensure high-risk customers are stabilized Reporting & Process Improvement Maintain escalation tracker Report weekly on resolution...Call
- ...Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our... ...troubleshooting steps. # Guide customers through troubleshooting processes, ensuring they understand each step. # Utilize various tools and...Call
