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Job Opening in MADURAI – Customer Support Officer / Tele-callers
Job Title : Customer Support Officer / Tele-callers
Hi
We have immediate Job Opening for Customer Support Officer / Tele-callers in MADURAI.
Remunerations: Salary as per Industry Standard
Educational...
...scheduling, Storage policy creation and manage storage policies.Vendor co-ordination and troubleshooting skills. (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and...
...Tipping Point IPS 400/600 Strong Cisco routing, switching, load balancing and ASA/PIX firewalling experience Ability to be available on-call 24x7 every other week and respond within 15 minutes. That includes weekend and holidays Experience in handling large enterprise net...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...potential and existing customers within an assigned sales area to present company offerings and build brand awareness.
Utilizing outbound telephone calls, email communications, and face-to-face meetings with customers to close sales
Responsibility
Qualifications...
...Information
EXPERIENCE: Freshers
SALARY: As per Market Standard
LOCATION: Madurai
QUALIFICATION: B.E / B.Tech 2021,2022 , 2023 Passout
Note: Looking for In and around Madurai candidates only
contact:81-22-33-51-32 / 80-98-22-23-30 (call/ whatsapp)...
...writing, article writing, or any other form of creative writing
Qualification: Any Degree
Additional Information
Job Type: Full-time
Experience: 1 to 2 Years
Salary: ₹1.2LPA - ₹3LPA
Schedule:Day shift
Speak with the employer (***) ***-**** Call/Whatsapp...
...hiring a Telecalling Executive for a leading Packaging Showroom .
Jpb Loction: Madurai
Responsibilities:
Conduct tele calls to promote products/services.
Engage and persuade potential customers.
Achieve monthly sales targets.
Maintain accurate...
...Do at least 5 new property visits daily
Plan and execute 10 Meeting weekly
Diligently communicate and prime the lead through calls/messages.
Intensely following up on the calls and meetings
Review and maintain weekly/fortnightly/monthly sales tracker
Revenue...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...prioritize tasks and work independently in a fast-paced environment.
Experience In SAAS Or IT Services Industry Preferred.
Experience â 5+years
Location â Madurai
Salary â Best in Industry
Additional Information
Company Website:
Call or whatsap- (***) ***-****
...adding activities such Knowledge base update and self development. (5.) To ensure positive customer experience and CSAT through First Call Resolution and minimum average handling time ( AHT), rejected resolutions or Reopen Cases. (6.) To adhere to quality standards (voice and...
...to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases (3.) To participate or contribute on EN business in creation of proposals to...
...partner to close Protection and annuity business.
KEY RESPONSIBILITIES:
Lead generation at the time of account opening/service call being made to the customer
Establishing & strengthening relationship with Cluster head & staff to gain mindshare from them on...
...issues.7. Snapmirror replication & SYNC IQ8. OS / Firmware upgrade 9. File share migration & remediation (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and...
...communication skills
Strong organizational and leadership skills (1.) Co-ordination with On-Site Engineers and attending customer calls (2.) Raising risks, issues and escalation to senior management and customer (3.) To create all quality documents, collect metrics data...
...ITIL processes and toolsGood to Have: ITIL V3 certification Good project management and delivery skills (1.) To provide support for on call escalations and doing root cause analysis of given issue (2.) To independently resolve tickets within agreed SLA of ticket volume and time...
...by the Service Desk and any other Technology Tracks2. Use the designated or allotted communication bridge, monitoring facilities and on-call schedule from Technology tracks to facilitate immediate attention from all required parties3. Authorize any IVR message updates for...
...independently resolve tickets and esnure that the agreed SLA of ticket volume and time are met for the team. (2.) To provide support for on call escalations orL3 level support and doing incident and problem management (3.) Work on value adding activities such Knowledge base...
