Average salary: Rs272,692 /yearly
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...Team Lead for Customer Service (Domestic Voice process)
Role Specifications:
• Graduates
• 24/7 shifts with 1 rotational off
• On paper... ...enquiries, ensuring that agents are available to take calls, are fully proficient, focusing on delivering customer value...
...Team Lead for Sales Insurance (Domestic Voice process)
Role Specifications:
Shift
General shift -Day Shift
Voice/Non-Voice
Voice... ...learning
• Delight customers, and go above and beyond the call of duty
• Has empathy for the customers situation
• Works...
...sets
Location : Ghansoli, Navi Mumbai
Desirable:
Minimum 8-10 year of work experience in Customer Service with Inbound Voice process.
Minimum 2 years’ experience in Assistant Manager role from Customer Service with Inbound Voice process.
Prior experience in...
...Quality Analyst- Sales (Domestic Voice )!.
Roles and Responsibilities :
Providing active feedback to agents through Call/ID & generating audit trends as defined or as per critical... ...with Team members related to error trends, process updates and technical issues. Working in...
...AGC is a business process outsourcing enterprise based in India whose range of services extends... ...responsible for :
Handling inbound calls and emails in a professional manner.... ...skills.
You have working knowledge of voice process and International Voice Process...
...Job Title : Voice Process Associate (Sales) Experience : Fresher to 6-8 months Location : Mumbai (Thane) Work Mode : Onsite Qualification :... ...of fintech. Responsibilities : - Embark on an exciting outbound calling journey, connecting with potential customers and showcasing the...
...Quality Analyst- Customer service (Domestic Voice )!.
Role Specifications:
Graduate with... ...Providing active feedback to agents through Call/ID & generating audit trends as defined... ...Providing Training, Reporting, Scorecard, BQ, Process Improvement, 7QC tools, Inbound customer...
...Job Details : - Outbound calls to insurances for claim status and eligibility verification. - Denial documentation and further... ...get the status of the unpaid claims. - Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient...
Rs 4 - 7 lakhs p.a.
...Call Monitoring FTE is responsible for assessing the performance of the customer service reps who deal with our client’s existing and... ...Monitoring,US Residential Mortgage,Loan Origination
Designation: Process Associate Call Monitoring
Vacancies: 1
Experience: 3.0 Year(...
...We are hiring talent for International Voice Process Executive. - Fresher's Can Apply - Hiring for an Associate for an International(US) Voice... ...+Night Shift Bonus Key Responsibilities : 1) Handle inbound calls from customers regarding technical issues related to internet services...
...environment that values your skills and talents, we encourage you to consider joining our team. Role : Tele Sales (International Voice Process) Location : Mumbai, Lower Parel. Pay Range : As per the salary Shift : US Shift Role Description : This is a full-time on-site role...
...Skills
Should be on papers as Quality Analyst with International Process
Flexiable working in US Shifts (5.30 pm to 8.30 m)
Responsible... ...and supporting quality standards.
Participates in joint call (contact) monitoring with client, client services team and call center...
...Skills
Should be on papers as Quality Analyst with International Process
Flexiable working in US Shifts (5.30 pm to 8.30 m)... ...calibrating and supporting quality standards.
Participates in joint call (contact) monitoring with client, client services team and call center...
...Communication.
Candidate needs to Comfortable with Night Shift.
Freshers are eligible.
Need only Immediate Joiner.
NON voice process
Only Mumbai Base candidates can apply.
Need Graduate Hard copy Mark sheet and certificate.
Shift: Night Shift....
...Key Responsibilities : 1. Handle inbound calls from customers promptly and professionally.... ...experience. 10. Continuously seek opportunities for process improvement and efficiency. Preferred Qualifications : 1. Previous experience in a voice process role handling similar call volumes....
...Job Accountabilities
Call Management - Log all calls and requests into the ticketing... ...IT issues or service requests.
Provide process related assistance and basic troubleshooting... ...Communications,
Clear and Pleasant Voice
Empathy
Active Listening
ITIL knowledge...
...of Analytics is a key member of the team responsible for outbound calls to prospective students. This role is also responsible for... ...Student Admissions:
• Assist prospective students in the admissions process, guiding them through application requirements and documentation....
Votiko Solutions PVT. LTD. Call Centre
Votiko is a digital marketing and technology solutions company. We offer cost effective Digital Marketing and Analytics solutions using WordPress and PHP platforms.
Here is an organization that provides a wide array of value-added service...
...of this position is to support VoIP deployments of Cisco & Avaya Voice Network setup of RIL.
3. Comprehensive knowledge of Cisco Unified... ...Communication Manager (CUCM) 10.X/11.X/12.X/14.X and Voice Technologies Avaya Call Manager, Avaya Media Server, Avaya Media Gateway
4. Good...
...Job Description
Job Brief: We are looking for a Call Center Representative to handle calls from customers and provide... ...Experience
6 Months to 1 Year
Internship
No
Skills
Domestic, Inbound, Outbound, Voice, Customer support, Basics of computer, MS Excel, Good...