Search Results: 96,011 vacancies
...Position: Quality Analyst
Brief About Company:
Founded by IIT Delhi Alumni, Convin is a conversation intelligence platform that helps organizations improve sales/collections and elevate the customer experience while automating the quality & coaching for reps and backing...
...required as a QA
Job Description:
We are looking for a Quality Analyst to join our team in Sector 1, Noida. The ideal candidate should... ...career growth within the company.
Thanks&Regards,
Pranshu Sinha
TA Specialist
(***) ***-**** (Call, Whatsapp)
[HIDDEN TEXT]...
...and above all fun.
What You Will be Doing:
Performs daily quality audits for FCS front and back office or with other correspondence... ...assigned group, e.g., Fraud or dispute investigation (Opened via call, document or falcon to fraud), chargebacks, merchant rebuttals, rejects...
...Services and IT Consulting industry.
Job Overview
Fresher with less than 1 year of experience needed for the role of Call Quality Analyst at Alphawizz Technologies Pvt. Ltd. in Indore, Madhya Pradesh, India. This is a Full-Time position with opportunities to enhance...
...provenance in technology and innovation, m360 is committed to high quality and actionable insights, underpinned by robust physician... ...for low performing agents. Monitor and evaluate randomly selected calls to assess associates' service level standards and complete evaluations...
...Summary:
Monitors and evaluates inbound and outbound interaction quality. Tracks issues in the quality monitoring systems or tools and... ...training programs
Responsibilities:
Analyzes and audits call recordings (both inbound and outbound) in order to provide trend...
A Furniture Ecommerce Company based out of Koramangala , Bangalore is looking for Call Quality Analysts for their Customer Support Team
Qualification
1.1 Year of Quality Analyst experience.
Outstanding written and verbal communication.
Excellent problem-solving and...
1.Perform call audits according to defined parameters and standards and monitoring formats and provide data to management.
2. Monitor performance of call responses and provide actionable data to internal stakeholders.
3. Coordinate and
...Job Description for Quality Analyst
Objective of the company-
Our Growing Company is in need of Fresh and experienced young
talents... ...decision.
Job Brief :
1.Monitor, evaluate and score inbound calls against established quality assurance instruments and standards...
Job Role: Call Quality Analyst Responsibilities: Call Audit Purpose of Role: We at Leverage Edu are looking for Associate - Call Quality who would be responsible for doing call audits, identifying process gaps, and generating reports. Job Descriptions:
Rs 22000 - Rs 30000 per month
...JOB DISCRIPTION FOR QUALITY ANALYST
Should have experience as Quality Analyst 1 year & above.
Should have knowledge of 7 Quality Control tools.
Conduct Transaction Quality Audits and Drive Quality Initiatives.
Provide Transaction Quality Metrics.
Provide Feedbacks...
...As a Quality Analyst, you will play a crucial role in ensuring the highest standards of quality and performance across our products/services... ...and evaluate the performance of customer interactions, including calls, chats, and emails, to ensure adherence to quality standards and...
...Responsibility:-● Perform call monitoring and develop process improvements to improve the quality and effectiveness of calls when required.
● Provide feedback to associates... ...2 yrs of experience as a Quality Auditor/Analyst.
● Should be well versed with G-Suite and Microsoft...
Rs 1 - 2 lakhs p.a.
...Communication Skill, Knowledge about AHT/Fetal Call.
Computer Knowledge - Excel/Vlookup/... ...to attract talent looking for the
quality of life offered in terms of handsome salary... ...friendly culture of BPO Industry. Call Quality Analyst,Inprocess Quality,Incoming Quality...
...opportunities to advance and learn.
We are looking for an experienced quality analyst to be responsible for monitoring data management system to... ...level.
Roles and Responsibilities:
QA should audit the calls of the team assigned.
Should complete the daily audit...
Conducting call quality audits on customer interactions to ensure adherence to quality standards and compliance requirement
Analyzing data and identifying trends and areas for improvement
Providing feedback and coaching to customer support executives
Bachelor's degree...
...Quality Associate and Senior Associate JD About PW:
We are basically the most loved and fastest growing... ...are right there to help them prosper.
Quality Analyst Role:
Eligibility:
Minimum 1 year of experience in call auditing in an edtech firm.
Previous...
Job Title:
Quality Analyst
Job Description
Concentrix is a technology-enabled global business services company specializing in customer engagement... ...and / or audits a sampling of inbound and/or outbound calls
Meet departmental productivity requirements (e.g. number of...
...investigate and interpret test findings
Assist in the reception and quality assurance of the business requirements solution design and... ...handling its different phases
Able to take Defect and Client calls with quick responsiveness on asked actions
Hands on experience...
1. Provides technical support and details on all work performed in the ticketing and tracking
system
2. Sources solutions using a curated knowledge base and other resources
3. Performs hardware and software diagnostics and repairs
4. Supports classroom instructional...
